Patient access at the speed of flight
Solution Architect II
Location
United States
Posted
2 days ago
Salary
0
Seniority
Senior
Job Description
Solution Architect II
CareMetx, LLC
• The Solution Architect II (SA II) role within the Implementations team independently designs and documents end-to-end solutions for CareMetx products and services. • This role translates client program needs into operationally feasible, compliant, and scalable hub workflows with minimal guidance, applying growing expertise in solution design and healthcare hub operations. • The SA II leads program discovery activities, drives the Implementation SOW process, and serves as a reliable solution contributor from Sales through Implementation go-live, while actively pursuing Senior SA responsibilities, competencies, and skills. • Independently defines technical program solutions, timelines, and scope for standard CMTX offerings, with a solid understanding of client goals and CMTX organizational strategy. • Partners with Product Management and Commercial team to coordinate cost/pricing inputs for the pricing model during the opportunity deal stage, ensuring costs submitted reflect solution scope, complexity, and staffing requirements. • Map client requirements to standard hub operational capabilities, technology platforms, and workflows. • Design end-to-end operational workflows covering all medical, pharmacy, and adherence services. • Partner with Product Management to identify gaps between client expectations and standard CMTX offerings; document assumptions, constraints, out-of-scope items, and feasibility risks. • Lead requirements intake and workflow design sessions with internal operational, technical, and compliance stakeholders. • Facilitate program design reviews and obtain internal and external review and signature for the Program Rules Document. • Support client escalations during implementation as they relate to solution and scope management, escalating complex issues to senior architects as appropriate. • Maintain regular and reliable attendance, including being present, on time, and prepared for work as scheduled.
Job Requirements
- Minimum of 5 years’ experience in IT technology, software implementation, solution design, or equivalent.
- Minimum of 5 years’ experience in pharmaceutical, medical device, biotech, or healthcare hub services industries.
- Bachelor’s degree in a business-related field or technology.
- Experience in healthcare operations, patient support hubs, reimbursement services, or healthcare solution design.
- Solid knowledge of hub, pharmacy, and/or adherence services.
- Systems thinking mindset with the ability to see how products, services, and other attributes fit together and impact the overall solution design.
- Ability to translate client and patient needs into structured operational and system requirements.
- Experience documenting workflows, business requirements, and system configurations.
- Strong stakeholder facilitation and cross-functional collaboration skills.
- Experience supporting RFPs, proposals, or client solution demos preferred.
Benefits
- Must be flexible on schedule and hours
- Some Travel may be required
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