Role Description Our client is looking for a senior, well-connected coffee and FMCG sales professional to lead the development of its West African market, with primary focus on B2C and additional support on B2B activity. This is a hands-on, market-building role for someone who can advise the company on how to enter and grow in Nigeria and the wider region. - Develop and execute the go-to-market strategy for the company’s B2C coffee business across Nigeria and West Africa. - Identify, evaluate and onboard key distributors and channel partners in Nigeria and the wider region. - Provide hands-on advisory support to the company leadership on market entry, route-to-market and commercial structure for the region. - Support and contribute to B2B sales activity alongside the core B2C focus. - Build and manage relationships with retailers, distributors and trade partners across the coffee and broader FMCG landscape. - Travel periodically to Nairobi to engage with the company’s existing business and sales teams, share market learnings and help guide the development of the East Africa business. - Act as a trusted, on-the-ground advisor as the company scales its presence in the region, with the expectation of building and managing a team as the business grows. Qualifications - At least 10 years of experience in the coffee industry and/or broader FMCG sales and marketing, with strong B2C focus. - Deep, well-established network within the coffee industry in Nigeria/West Africa – able to advise on key distributors and the right way to enter the market. - Proven sales and relationship-building track record; able to open doors and close deals. - Previous experience managing a team is preferred, given this role is expected to grow into a people-management position. - Comfortable working independently/remotely without a local office infrastructure, while staying connected to a small regional team based in Nairobi. - Fluent English speaker. - Honest, hard-working, relationship-driven, and willing to travel as needed. - Local Nigerian candidates strongly preferred; Lagos-based preferred but not essential. - No specific educational background required – industry experience and network matter most.

Role Description We are looking for our first boots on the ground in France. You will lead our revenue growth in a massive, untapped market. You will work directly with the Head of Global Sales & CEO to define our approach and own outcomes. You are a curious pure hunter and closer. You will take highly qualified leads generated by our Growth Ops team and run them to closed-won, while simultaneously hunting your own mid-market and enterprise accounts. Your focus is penetrating the French and Spanish market, driving revenue, and establishing Service Club as the undisputed industry standard. You must show named target accounts, recent self-sourced deals, be comfortable with cold outbound, and a clear pilot-to-annual conversion mindset. The role is a very active full-cycle hunter role: open doors, bring relevant contacts and build pipeline fast. What You Will Do - Own the Full Cycle: Drive the end-to-end enterprise sales process, from targeted outbound prospecting and deep discovery to complex negotiations and closing. - Strategic Hunting & Pipeline Building: Partner with the Head of Global Sales and Growth Ops to convert intent signals, while relentlessly hunting your own Tier 1 target accounts to turn market intelligence into signed contracts. - Multi-Thread Deals: Navigate complex buying committees by aligning different stakeholders (Operations, HR, Procurement) around a unified business case. - Sell on Value: Shift the conversation away from transactional pricing. Focus heavily on operational ROI and solving deep business pains for logistics leaders. - Lead the Room: Command discovery calls and strategic product demonstrations for C-level executives. - Control the Momentum: Drive urgency, manage pilot conversions, and push through procurements without letting deals stall. - Forecasting Discipline: Maintain pipeline hygiene in HubSpot to provide leadership with highly accurate, data-driven revenue forecasts. Qualifications - 4+ years of B2B closing experience, specifically handling mid-market and enterprise sales cycles in a SaaS or high-growth tech environment. - A strong understanding of the Logistics, Supply Chain, or Fleet Management sectors, alongside a network you can leverage from day one. - Native-level French (and Fluent Spanish) with the curiosity and mindset to challenge, consult, and negotiate with operational leaders. Requirements - You do not sit back and wait for leads. You know how to break into cold accounts, multi-thread and build your own book of business. - Mastery of a proven sales framework (MEDDIC, BANT, SPIN, Sandler, etc.) to qualify deals and avoid inaccurate pipelines. - You thrive in high-velocity environments where you have to build the plane while flying it and enjoy seeing your solutions and suggestions come to life. Benefits - Highly Competitive Compensation: A strong base salary plus an aggressive commission structure on high value deals. - 100% Remote Flexibility: Work from wherever you are most productive in France, giving you the autonomy to structure your day for maximum impact. - Industry Presence: Opportunities to travel, attend, and represent Service Club at premier UK industry events and trade shows. - Meaningful Impact: The chance to be a foundational piece in a unique, mission-driven company solving critical, real-world bottlenecks. - Viva Spain: Join the team in Barcelona for company events.

• Manage and provide direction to Organizational Account Specialist(s) • Assign, prioritize, and monitor workloads to ensure timely and effective account servicing • Provide training, guidance, and performance feedback to support team development • Ensure consistency in processes, service delivery, and adherence to policies and procedures • Step in and execute all responsibilities of the Organizational Account Specialist role when necessary • Develop, manage, and maintain relationships with organizational accounts, SEGs, and partner institutions • Serve as primary escalation point for organizational representatives and stakeholders • Strengthen engagement and account penetration within existing groups while identifying new opportunities • Oversee onboarding, maintenance, and ongoing servicing of organizational accounts

• Define document review project scope, timelines, and budget estimates (Senior Review Manager level) or support scope development and execution (Review Manager level) • Design and implement efficient, defensible workflows for first-level review, quality control, second-level review, privilege logging, and redactions • Lead and manage review teams, including first-pass reviewers, QC reviewers, team leads, and assistant review managers (onsite and remote) • Serve as a primary or supporting point of contact for case teams, providing updates on budget status, review metrics, overturn rates, issue logs, and progress • Conduct early case assessment (ECA) and assist in developing strategies to reduce data volumes and prioritize key documents • Create and run quality control, validation, and sampling searches • Draft and/or oversee privilege logs and redaction workflows • Configure review platforms (e.g., fields, layouts, views, coding panels, batching, and event handlers), with greater ownership at the Senior level • Perform and oversee quality control to ensure accuracy and consistency • Ensure adherence to company standards, industry best practices, and defensibility requirements • Audit reviewer time, productivity, and performance metrics