FLS Connect is a constituent contact and data company with unparalleled expertise.
Telephone Sales Rep
Location
North Carolina
Posted
23 hours ago
Salary
$11 - $20 / hour
Seniority
Junior
Job Description
Telephone Sales Rep
FLS Connect
• Make outbound fundraising calls to solicit pledges for client projects. • Follow provided and client-approved messaging on every call. • Utilize fundraising call structure, appropriate political reasons, and transition phrases as required. • Use responsive listening to provide appropriate situational responses. • Meet and maintain project goals and efficiency metrics. • Occupancy ratio of 85%. (Occupancy = Logged Hours / Payroll Hours.) • 95% on-time (start of shift and back from breaks and lunch). • 95% shift adherence/absenteeism. • Demonstrate exceptional customer service and react quickly to the person being called. • Accept coaching and counseling with a positive attitude. • Maintain a professional appearance and behavior. • Stay focused on the current project and prepare for each call. • Perform other duties as assigned.
Job Requirements
- Must work full-time day shift Monday - Friday.
- Additional shifts may be required during the peak busy season.
- Must work in the continental United States.
- Must own your computer (that meets system requirements), USB headset, web camera, and wired internet connection (no Wi-Fi).
- Must have a quiet, uninterrupted, undistracted workspace to ensure professional interactions with clients.
- Must pass a background check.
- A high school diploma and/or some college education is a plus.
- Minimum of 1 year of outbound sales, outbound fundraising, or outbound collections experience.
Benefits
- Paid Training (weeks 1-3 ) at $11 per hour (or state minimum wage, whichever is higher)
- The base wage is $16 per hour after completing 3 weeks of training, with a bonus potential of earning up to $20 per hour.
- A retention bonus $250 is available after 4 weeks, based on active status in good standing, and performance (work 80 hours in the pay period and above $20 RPH)
- $500 is available after 7 weeks, based on active status in good standing and performance (full-time working at least 64 hours in the pay period)
- Referral bonus program.
- Benefits for full-time employees include paid time off, Retirement with matching, Health with Health Savings Account, Dental, Vision, Life, and Disability insurance.
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