• The Account Executive is responsible for managing and directing the front-line relationship with clients • They are responsible for managing the relationship, performing analysis and assessment of the benefit plan • Recommending strategies, assuring superior service levels and plan effectiveness • The overall retention of the business, and upsell FBG products where appropriate. • Respond to client inquiries within 24 hours • Create and maintain a proactive interaction with clients, brokers, business partners, and vendors • Evaluate client needs and lead cross-functional teams to design, plan, configure, and implement products and services • Assist leadership team in guiding and mentoring Account Managers and Account Management Associates • Analyze and evaluate client's plan performance and seek opportunities to upsell/cross-sell FBG products and services • Build and maintain a strong understanding of product/service delivery systems and infrastructure • Schedule and lead client "delivery centered meetings," communicating progress.

• Prospect (cold-call) via phone, email, and other methods to obtain qualified leads for a pipeline; consistently meet performance benchmarks for outbound calls and meeting scheduling to drive revenue growth • Expectations for probationary period (hire month plus the following 2 calendar months): Weekly average of 45 calls a day; Average 4 meetings scheduled per month • Expectations following probationary period: Weekly average of 45 calls and/or 60 minutes of talk time per day; Average 1.5 sales per month • Maintain accurate records of interactions and activities in systems to ensure data integrity for reporting and pipeline management • Assist leadership or team members with special projects, reporting, or administrative tasks as requested to support team efficiency and contribute to strategic initiatives • Participate in internal meetings and training sessions to stay informed on company updates and continuously improve skills • Support cross-departmental initiatives that enhance client experience or operational efficiency to foster collaboration and improve overall customer satisfaction • Mentor or assist new team members during onboarding or training when requested to share knowledge and promote team development

• Identification & Acquisition: You are responsible for sourcing the city's best retail partners. Your goal is to win supermarkets and leading non-food retailers in Munich as partners and onboard them to the Wolt platform on optimal terms. • Pipeline Management: You independently manage your sales pipeline and build reliable networks with store owners and retail managers. • Persuasive Presentations: You position Wolt as a leading e‑commerce solution. You actively listen to prospective partners, ask the right questions, and convince decision-makers by delivering tailored value. • On-site Presence: Your focus is field sales. Your week will consist of approximately 1–2 days of strategic planning and cold outreach (home office) and 3–4 days in the field across Munich (including occasional hotel stays). • Cross-functional Collaboration: You work closely with the onboarding team to ensure perfect representation of your partners — from supermarkets to florists — on our platform.

• Make outbound fundraising calls to solicit pledges for client projects • Follow provided and client-approved messaging on every call • Utilize fundraising call structure, appropriate political reasons, and transition phrases as required • Use responsive listening to provide appropriate situational responses • Meet and maintain project goals and efficiency metrics • Occupancy ratio of 85% (Occupancy = Logged Hours / Payroll Hours) • 95% on-time (start of shift and back from breaks and lunch) • 95% shift adherence/absenteeism • Demonstrate exceptional customer service and react quickly to the person being called • Accept coaching and counseling with a positive attitude • Maintain a professional appearance and behavior • Stay focused on the current project and prepare for each call • Perform other duties as assigned