• Work directly with learners to ensure the accuracy of all learner accounts • Coordinate payments with learners • Maintain all payment and fee information for the learner • Serve as the first point of contact for Associate I, Bursar, and escalated learner concerns • Post payments from all funding sources into the ledger • Post relevant fees manually into the student information system (SIS) • Update learner accounts to reflect refunds • Manage and process learner ledger credits through stipend payments • Update the SIS to reflect payments and ensure the accuracy of the ledger • Participate in the successful implementation of other functional projects as they arise

• To handle a portfolio of claimant serious injury claims for Minster Law clients and contribute to the general success of the department. • Delivering excellent client care to our clients who have suffered from a traumatic and life changing event, on your individual cases and overseeing the team • Ensuring all cases are effectively progressed and assist the Team Manager with embedding new working practices and procedures • Regular communication and face to face meetings with your clients • Instructions and meetings with a multi-disciplinary team of experts for example, medical experts, case managers, care experts, architects, forensic accountants, counsel • Drafting documents including statements, pleadings, schedules of loss • Securing early interim payments and appropriate rehabilitation • Optimising your client’s settlement • Motivating your client case team ensuring clear objectives and KPIs are followed, and any performance issues are highlighted to the Team Manager

• Engage customers to plan, design, and execute activities that will drive commercial growth within the channel. • Drive brand presence, performance, and advocacy in select Off Premise accounts using strategic engagement activities and business-focused solutions. • Spotting activation opportunities and proposing client brands as the solution to customers. • Activate against those opportunities quickly & efficiently. • Install and maintain appropriate point-of-sale / printed materials within accounts that are clean and current. • Maintain store shelf standards and inventory, including rotation of products, checking date codes, processing restocks, and reorders as necessary according to the planogram standards. • Impart key brand attributes to clients, trade, and consumers. • Partner with client commercial teams to identify commercial opportunities to support business growth. • Maintain open communication with client & agency stakeholders and support resources. • Complete accurate and timely management of agency initiatives including: - Budget and expense management - All reporting responsibilities - Tracking and management of performance data using agency-appointed platforms - Participation in all internal training initiatives - Point of Sale, asset and warehouse management • Maintain all legal and marketing code guidelines. • Evaluate ability to positively impact client portfolio brand performance in the stores that make up your journey plan.

• Engage customers to plan, design, and execute activities that will drive commercial growth within the channel • Drive brand presence, performance, and advocacy in select Off Premise accounts using strategic engagement activities and business-focused solutions • Spot activation opportunities and proposing client brands as the solution to customers – activating against those opportunities quickly & efficiently • Install and maintain appropriate point-of-sale / printed materials within accounts that are clean and current • Maintain store shelf standards and inventory, including rotation of products, checking date codes, processing restocks, and reorders as necessary according to the planogram standards • Impart key brand attributes to clients, trade, and consumers • Partner with client commercial teams to identify commercial opportunities to support business growth • Maintain open communication with client & agency stakeholders and support resources • Complete accurate and timely management of agency initiatives including: Budget and expense management, All reporting responsibilities, Tracking and management of performance data using agency-appointed platforms, Participation in all internal training initiatives, Point of Sale, asset and warehouse management • Maintain all legal and marketing code guidelines • Evaluate ability to positively impact client portfolio brand performance in the stores that make up your journey plan