• Work within an Agile framework to iteratively configure and deploy SaaS solutions. • Engage in sprint planning, daily stand-ups, and retrospectives to ensure continuous improvement. • Rapidly translate customer needs into configurable solutions that align with best practice. • Partner with police and government agencies to understand their workflows and operational needs. • Analyze and model business processes using BPMN to document and optimize workflows. • Document and communicate configuration changes effectively across teams. • Conduct configuration testing and validation before deployment. • Create user guides and training materials for configured solutions. • Participate in customer training sessions and knowledge transfer. • Gather and incorporate customer feedback to enhance future configurations. • Collaborate cross-functionally with project management, product, and support teams to refine implementation processes. • Maintain up-to-date documentation of configurations, system settings, and best practices. • Identify, analyze, and resolve configuration-related issues in an Agile, iterative manner. • Ensure compliance with security, data integrity, and regulatory requirements.

• Lead on-site installation, styling, and final layout for residential projects including model homes, rental units, and amenity spaces • Style furniture, soft goods, artwork, décor, and accessories to align with approved design intent and brand standards • Direct installation teams on placement, adjustments, and styling order of operations • Make real-time design decisions when plans need to be adjusted due to site conditions • Conduct client walkthroughs and present completed spaces • Clearly communicate design decisions and styling intent • Gather feedback and ensure alignment with client expectations • Inspect all spaces for accuracy, quality, and completeness • Identify deficiencies, damages, or missing items • Develop solutions for on-site challenges such as substitutions, layout adjustments, or sourcing alternatives • Partner with warehouse and procurement teams to resolve outstanding items • Work closely with the Design Production team to understand plans, specifications, and stylistic goals • Collaborate with Install Leads and Drivers to ensure efficient installation flow • Communicate proactively with Project Managers regarding timelines, risks, and site conditions • Provide detailed post-install reports including photos of completed spaces, punch list items, substitutions or adjustments, inventory needs, and client feedback • Maintain on-site checklists and ensure all documentation is submitted accurately and on time

• Members of the Critical Incident team are responsible for managing the lifecycle of all unplanned interruptions, malfunctions, and quality reductions affecting the services provided. • Follow incident management protocols and restore services to normal operation as quickly as possible. • Serve as the point of contact for incident communication, lead client status meetings, report system issues to upper management, and coordinate between the client and internal operations teams. • Plan, coordinate, and monitor activities required to perform, track, and report on the issue management process. • Ensure adherence to incident management protocols; report any deviations to the Critical Incident Manager or Operations Lead. • Ensure timely response from technical and operations staff to address and resolve incidents. • Escalate unresolved issues as needed to meet established Service Level Agreements (SLAs). • Coordinate root cause analysis and ensure implementation of permanent corrective actions. • Initiate, schedule, and conduct post-incident reviews; share lessons learned with relevant stakeholders. • Support security reviews and audits related to the Incident Management process. • Contribute to continuous improvement efforts by reviewing and enhancing process performance, policies, procedures, and supporting technologies. • Schedule and lead client update meetings to provide status updates and manage ticket resolution.

Role Description Du bist psychologische Psychotherapeut:in und willst flexibel, ortsunabhängig und fachlich anspruchsvoll arbeiten? Dann freue ich mich sehr darauf, dich kennenzulernen und gemeinsam eine Praxis zu gestalten, in der Austausch, Vertrauen und gegenseitige Unterstützung selbstverständlich sind. Für unsere therapeutische Arbeit ist uns besonders wichtig: - Transparenz und klare Strukturen - Kollegialer Austausch und gemeinsames Lernen - Raum für persönliche Entwicklung und fachliches Wachstum Was erwartet dich? - Struktur & Orientierung - Klare Abläufe und eine feste Ansprechpartnerin für Fragen und Unterstützung - Regelmäßige Intervision und kollegialer Austausch - Team - Arbeiten auf Augenhöhe - Raum für eigene Ideen und Mitgestaltung - Ein wertschätzendes und unterstützendes Miteinander - Flexibilität - Unbefristete, sozialversicherungspflichtige Anstellung - Teilzeit – Arbeitszeiten flexibel planbar - Vollständig remote / ortsunabhängig Aufgaben: - Du führst Psychotherapien im Einzelsetting durch - alles online - Du bekommst Supervision und Freiraum für eigene Ideen - Freie Terminplanung mit deinen PatientInnen bequem über ein Onlinebuchungssystem - Kein Organisationsstress: Abrechnung und Verwaltung wird übernommen Qualifications - Approbation als Psychologische:r Psychotherapeut:in (Fachkunde VT, ST oder TP) - Eintrag ins Arztregister Benefits - Anstellung mit Sozialversicherung und überdurchschnittliche Bezahlung nach TVöD15 - Quartalsbonus zusätzlich zum Grundgehalt - Stundenumfang und Zeiten flexibel gestaltbar - Freie Urlaubsplanung - Bereitstellung von digitalem Equipment - Möglichkeit persönlicher Treffen in unserem Büro auf Mallorca :) Company Description Die Praxis für Psychotherapie Julia Grotepaß bietet Online-Psychotherapie mit einem klaren Fokus auf fachliche Kompetenz und wertschätzenden Umgang. Das Leistungsspektrum ist breit und individuell auf die Bedürfnisse der Patient:innen zugeschnitten. Das Team legt großen Wert auf eine transparente und respektvolle Zusammenarbeit, um eine sichere und vertrauensvolle Atmosphäre zu gewährleisten. - Kognitive Verhaltenstherapie (KVT) - Emotionsaktivierende und schematherapeutische Ansätze - Diagnostik von AD(H)S im Erwachsenenalter