• Ensures that all clean claims are submitted the day they are received, submitted via the appropriate medium, and with all required attachments. Serves in the place of the supervisor or manager in their absence. • Resolves complex issues either through individual actions or by coordinating information/actions of other team members, Patient Accounts staff, other hospital departments, or at the payer level. Seeks assistance from supervisor when needed. • Ensures that claims are reviewed, corrections are identified/made or resolutions are initiated within 24 hours from the date that claims are received. Identifies the need for and provides support/guidance to other team members to promote their efficiency and productivity. • Handles complex and/or highest dollar accounts while providing appropriate follow-up based on established protocol or SRGs. • Ensures appropriate and timely documentation of all account activity while appropriately handling all correspondence within 48 hours of receipt. • Documents activity in HealthQuest and TRAC and ensures that documentation is professional, appropriate, accurately depicts actions performed, and is in accordance with departmental quality review standards. • Works payer response reports and rejection reports while ensuring they meet departmental productivity and quality review standards. Maintains knowledge of payer requirements, UB-92 standards, system (Hospital, clearinghouse, payer) functionality, and hospital policies and procedures. • Takes direction from management to resolve issues in addition to providing support, education, and guidance to team members. Performs duties, as assigned, in the absence of the supervisor or manager. • May perform additional duties as assigned.

Role Description We are looking for a Chief Financial Officer to bring world-class financial leadership to a profitable, international, multi-entity company. Your mission: turn finance into an engine for growth — funding the right bets, scaling operations with discipline, and building lasting value for our team and our investors. You will report to the CEO. - Capital and growth: - Own how we deploy capital, and make the case — internally and externally — for the bets worth making. - Give leadership the clarity to invest with conviction and the discipline to scale operations profitably. - The financial future of the company: - Build the long-term value of the business and the opportunities for liquidity that come with it, for our team and our investors. - Be the financial principal of the company to the outside world — the counterpart investors, partners, banks, and auditors deal with. - A world-class finance function: - Build, hire, and lead a deliberately lean, AI-leveraged finance organization across our international group. - Set the standard for how finance operates, partners with the business, and earns trust company-wide. Qualifications - A CFO who has led finance through real scale and built lasting value for a company and its shareholders. - Deep international, multi-entity, multi-currency experience. - Command of cross-border tax and compliance, including US indirect tax. - A recognized accounting qualification (ACCA, ACA, CIMA, or a locally accredited CPA), with real FP&A and modelling depth. - Proactive communication, high ownership, and strong autonomy in a fast-moving remote environment. Requirements - Extra special kudos if you have: - SaaS-enabled marketplace experience: forecasting both transactional GBV and recurring revenue. - Travel, hospitality, or proptech sector experience. - Built a finance function from founder-run to institutional-grade. Benefits - Cash: The total cash budget for this role is up to US$312,000 per year, depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, the United Kingdom, or Australia, taking into account payroll taxes to determine your gross compensation. - Stock: A significant equity stake through our $HOST token (RSUs): a grant valued at US$436,800, vesting over four years (≈ US$109,200.00 per year). You share directly in the long-term upside you help create. - For US employees: healthcare (including EPO, PPO and HSA), 401(k). - 35 days off per year, encouraged (including self-serve public holidays) and parental leave. - Complimentary mental health and emotional support with therapists on call through Slack by Spill.

• The Processor, Financial Aid, prepares and processes learner Title IV Aid in accordance with federal, state and institutional regulations and guidelines for determining eligibility and awarding Title IV Funds using excellence and integrity. • The Processor provides document review for accuracy, compliance and inclusiveness in preparation for the delivery and coordination of federal, state, and institutional Title IV FSA funds to learners accounts in a timely manner. • The Processor provides support to Financial Aid by tracking ISIRs, collecting learners documents to clear verification, C codes, UEH and multiply conflicts of data. • This role is responsible for repackaging Title IV funds and providing customer service to current learners and back end support for FA advisors and the Assistant Manager as needed. • Additionally, the Processor, by checking data accuracy, contributes in preparing disbursements for electronic delivery of Title IV funds to the College.

• Lead monthly PNL review with Commercial and Marketing teams to drive department performance and identify key risks and opportunities • Assist with regular financial reporting including weekly KPIs, month-end close, and ongoing forecasting efforts • Collaborate with accounting to ensure alignment between actuals and expectations • Prepare external and board communications related to financial performance • Support the annual budgeting cycle, providing analytical insights and recommendations • Partner closely with Commercial & Marketing teams on pricing strategy, measuring profitability by sales channel and key retail customers, and evaluating marketing programs to inform budget allocation • Conduct margin and profitability analyses for new product innovations to establish target cost structures for the R&D team • Drive data literacy across the organization by developing financial dashboards and tools to measure company performance, utilizing AI and automation to optimize data workflows • Conduct in-depth data analysis to support all departments, uncovering actionable insights to drive business growth. Identify opportunities for efficiencies and process improvements • Lead cross-functional projects with objective to improve business performance and hit financial targets; facilitate alignment between stakeholders on strategic decisions • Quantify ROI of major initiatives and product pipeline opportunities to guide company priorities • Present findings and recommendations to senior leadership in a clear, concise manner • Act as a liaison between cross-functional departments and the finance & accounting team, promoting a culture of data-driven decision-making across the organization