• Uses evidence-based counseling and psychotherapeutic techniques to assist people in identifying and resolving personal, social, vocational, intrapersonal, and interpersonal concerns • Develops and implements client treatment plans based on mutually accepted goals • Adapts therapeutic approach to meet the needs of individual clients • Maintains confidentiality according to HIPAA, in addition to federal or state laws

• Provide therapy to patients scheduled by the organization • Focus on teletherapy and provide client care • Concentrate on patient care while administrative tasks are handled by the organization • Participate in continuing education and supervision

Title: Behavioral Health - Subject Matter Expert (SME) Location: Remote United States Experience (In Years)3-6 Job Description: Position Summary The Behavioral Health Audit Subject Matter Expert (SME) serves as the organization's lead authority on behavioral health clinical guidelines, regulatory requirements, documentation standards, and audit methodology. This role provides expert-level guidance to audit teams, ensures clinical and regulatory accuracy across behavioral health audits, supports quality improvement, and helps drive operational consistency across programs. Salary Range: $85,000 - $90,000 (based on experience, skills, and qualifications) Location: 100% Remote (U.S.-based) ️ Up to 10% annual travel (for team meetings and limited client onsite engagements.) The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process. Responsibilities - Serve as the primary clinical and regulatory expert for behavioral health audit programs. - Review audit findings to ensure accuracy, clinical appropriateness, and alignment with regulations. - Develop and refine audit tools, scoring methodologies, and workflows. - Perform secondary reviews on complex or escalated cases requiring clinical expertise. - Identify quality gaps and recommend corrective actions. - Ensure compliance with federal and state behavioral health requirements. - Provide training and coaching to audit and clinical teams. - Analyze audit trends and prepare reports for leadership. - Support stakeholders with subject matter expertise and participate in remediation planning. Qualifications - Strong knowledge of behavioral health regulations, Medicaid/Medicare policy, and documentation standards. - Excellent analytical, communication, and documentation skills. - Education: Bachelor’s degree in healthcare administration, business, finance, or a related field. - Experience: 3+ years in Behavioral Health services (mental health and substance use disorder treatment). - Credentials (Preferred): CCS, RHIA, RHIT, CPC, RN, MSW – bonus points if you have multiple! Preferred Qualifications - Experience within payer or managed care settings. - Prior experience as an auditor, quality lead, or compliance specialist. - Familiarity with NCQA, URAC, CMS audit requirements. - Experience developing audit tools or workflow optimization. Core Competencies - Clinical expertise in behavioral health. - Strong regulatory interpretation and compliance knowledge. - Critical thinking and decision-making. - Effective communication across clinical and non-clinical audiences. - Quality-focused and detail-oriented. - Ability to mentor and influence cross-functional teams. What We Offer: A fast-paced, innovative environment with a team of industry-leading experts. Hands-on experience with top-tier clients in the healthcare industry. Mentorship and career development programs to help you grow professionally. A strong culture of collaboration, support, and inclusivity. Competitive benefits package, including healthcare, vision, dental, and 401(k) options. Ready to Take Your Career to the Next Level? If you're looking for a rewarding and challenging opportunity where your expertise will be valued, your growth will be supported, and your contributions will make a difference—apply today and become part of the EXL team! Required Skills - Adapting To Change - Attention To Consistency - Interpersonal Dynamics with Coworkers - Reporting Metrics - Results Orientation - Strategic Planning - Time Management Skills - Working under Pressure - Writing Communication Skills About Us EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents

Role Description As a Senior Occupational Therapist, you will act as a clinical expert supporting healthcare professionals, equipment providers, care organizations, and clients throughout Ireland. You will provide specialist seating assessments, clinical guidance, product training, and strategic support to help ensure individuals receive the most appropriate postural solutions to maximise function, comfort, and independence. Key Responsibilities - Conduct specialist seating and postural assessments for individuals with complex clinical needs and provide written reports and recommendations. - Provide expert clinical recommendations relating to seating, positioning, pressure care, and mobility as queries arise. - Support Occupational Therapists, Physiotherapists, Case Managers, and healthcare teams with product selection and prescription. - Deliver joint visits, demonstrations, and clinical consultations with HSE OT's and product specialists. - Develop and deliver educational webinars, workshops, training sessions, and CPD events. - Build and maintain strong relationships with healthcare professionals, community services, hospitals, and care providers. - Support product development and innovation by providing clinical insight and market feedback. - Represent Accora at conferences, exhibitions, and professional events. - Contribute to clinical resources, best practice guidance, and educational content. - Work collaboratively with commercial and customer support teams to ensure exceptional customer experiences. Qualifications - Degree or MSc in Occupational Therapy. - Current registration with CORU. - Minimum 5 years' post-qualification experience. - Significant experience in seating, postural management, and complex equipment provision. - Strong understanding of pressure care, positioning, and 24-hour postural management. - Experience working in community services, complex disability, rehabilitation, neuro-rehabilitation, or specialist seating services. - Excellent communication, presentation, and stakeholder engagement skills. - Full clean driving licence and willingness to travel throughout Ireland including occasional overnight stays. - Occasional travel to the UK required. Desirable - Advanced clinical knowledge in specialist seating assessments. - Experience delivering professional education and training. - Further education in the areas of postural care. - Experience working with assistive technology, complex rehabilitation equipment, or seating manufacturers. - Membership of AOTI and/or relevant specialist interest groups. Benefits - 25 days per year and public holidays. - Private medical healthcare cover. - Training and development opportunities.