Sophos is a global security company founded in 1985. Sophos provides its clients with a wide range of products consisting of corresponding encryption, endpoint,
Channel Account Manager – MSP
Location
Thailand
Posted
22 hours ago
Salary
0
Seniority
Senior
Job Description
Channel Account Manager – MSP
Sophos
• Recruit and onboard new MSP partners into the Sophos MSP program • Activate dormant or low-performing partners into revenue-generating MSPs • Drive partner progression through MSP tiers (e.g., Flex to advanced programs) • Help partners build profitable managed security practices aligned to recurring revenue models • Own monthly recurring revenue (MRR) growth across assigned MSP partners • Drive cross-sell and attach of key solutions (Endpoint, MDR, Email, Firewall) • Increase consumption within the MSP Flex billing model (usage-based growth) • Execute territory plan with clear targets across: - New partner activation - Revenue growth - Product attach rates • Deliver structured onboarding for new MSP partners (tools, billing, positioning) • Conduct regular business reviews with top partners • Promote certifications and training to ensure partner readiness • Educate partners on: - MSP business models - Sophos differentiation and value proposition - Sales plays and GTM campaigns • Manage a high volume of partners and opportunities with strong prioritization • Maintain accurate pipeline, forecasting, and activity tracking in Salesforce • Drive deal velocity through: - Distributor alignment - Presales collaboration - Fast turnaround on quoting and deal registration
Job Requirements
- 3–5 years of experience in channel sales, inside sales, or partner development
- Experience working in high-volume SMB or mid-market environments
- Exposure to IT, cybersecurity, or SaaS consumption models
- Experience working with MSPs, resellers, or subscription-based business models (Desirable)
- Understanding of recurring-revenue or consumption-based sales (MRR mindset) (Desirable)
- Experience working with distributors in APJ/ASEAN markets (Desirable)
- Familiarity with CRM systems (Salesforce) and partner pipelines (Desirable)
Benefits
- Sophos operates a remote-first working model, making remote work the primary option for most employees.
- Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
- Employee-led diversity and inclusion networks that build community and provide education and advocacy
- Annual charity and fundraising initiatives and volunteer days for employees to support local communities
- Global employee sustainability initiatives to reduce our environmental footprint
- Global fitness and trivia competitions to keep our bodies and minds sharp
- Global wellbeing days for employees to relax and recharge
- Monthly wellbeing webinars and training to support employee health and wellbeing
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AdyenAdyen is a financial services company that has developed a financial technology platform to help businesses grow. As an employer, the company aims to build a cu
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team Lead, Account Management We’re looking for an experienced and inspirational leader to join the Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic merchant relationships and payments revenue. You excel in driving revenue, streamlining operations, fostering collaboration, and engaging with executives. As a key contributor in our Hong Kong business, you'll help shape our culture and team environment, creating future leaders for Adyen. You'll encourage growth by helping the team increase wallet share, cross-selling, upselling, and building strong relationships with enterprise merchants. The ideal candidate is a born networker with a sharp commercial acumen, who thrives in a fast-paced, diverse and entrepreneurial environment. You'll help manage relationships with merchants across multiple industries and understand the unique needs of a merchant, while providing them with payments expertise and guidance to help them grow. What you’ll do - Drive commercial growth by providing advice and strategic consultation for your team members on best practices to increase share of wallet, upselling and cross selling, building strong relationships, and bringing valuable insights to your merchants. - Set clear individual and team goals focused on revenue growth, report on performance and metrics at an executive level; - Create an inspiring and collaborative environment with an open feedback culture, motivate team members and encourage creativity while understanding training needs; - Provide coaching in areas as strategic account planning, contract negotiations, product roadmap discussions, and executive engagement; - Provide strategic and consultative advice to help influence and fulfill the global payments strategy of enterprise companies; - Collaborate cross-functionally to communicate merchant needs and feedback, impacting Adyen’s product innovation and development, and delivering merchant projects; - Serve as a thought leader and extensive source of knowledge for your colleagues in the account management team and other company departments; - Proactively foster a positive working environment for our business and maintain good relationships with external and internal stakeholders. Who you are - You're a dynamic, hands-on self-starter with a proven commercial edge and entrepreneurial drive; - You have a strong network in the payment/fintech industry in Hong Kong - Enjoy engaging others, working collaboratively, and developing strong working relationships at all levels of management; - Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions; - Highly skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals; - Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results. Requirements - Degree in Economics, Finance or engineering related field - Experience in engaging with C-suites in enterprise companies within e-commerce, digital, online marketplaces or platform industry - At least 2+ years experience in managing teams - Experience in revenue driving position with track record of growing share of wallet, cross-selling, upselling is highly desirable Experience in payments, alternative payments methods, or card acquiring industry are preferredFull proficiency in Cantonese and English; - This role is based in our Hong Kong office; - This is a full-time position with the ability to work a minimum of 40 hours/week; - ~25% international travel required. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Hong Kong office. 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