• Your role will involve visiting aged care facilities to assess residents using the Australian National Aged Care Classification (AN-ACC) assessment tool. • This position will undertake AN-ACC assessments at residential aged care homes across the Grampians aged care planning region (ACPR) on behalf of the Department of Health, Disability and Ageing. • These visits require travel within the Grampians ACPR with the potential for overnight stays for more remote facilities. • Comprehensive training and support will be provided (no prior knowledge of the AN-ACC assessment tool is required).

• Evaluate current client and family functioning • Explain the mental health services of ACE Wellness’ and engage family, youth, and other pertinent agencies • Obtain current insurance information to verify service coverage and benefits • Maintain current knowledge of DSM-V diagnoses and recommends treatment options and level of care • Complete mental health diagnostic evaluations and formulates a diagnosis according to the DSM-V criteria • Summarize the major treatment issues and expected outcomes • Complete all reports within the necessary time frame • Attend all required staff training and staff meetings • Maintain regular and reliable attendance • May be involved in the planning, organization, and implementation of special events or department specific projects or seasonal program changes

• Act as a role model providing advice and insight to colleagues and leaders • Ensure outstanding service to customers and clients • Actively investigate, lead and participate in business issues, projects, quality assurance, IT system testing, and internal process reviews • Responsible for personal development and keeping pension knowledge current

• Meet and maintain the Cyber AB competency and certification requirements for a CCA or Lead CCA. • Conduct assessments of client facilities to determine their level of conformity with the requirements of the standard (pre-assessments, certification assessments, surveillance, special, and re-certification). • Report findings verbally and in written format. • Writes and submits audit reports to meet certifications requirements. • Maintain timely communications with office personnel and assigned clients via voice, email, written reports, etc. • Must maintain a current schedule of assessments per assessment timing requirements and SQA procedures. • Submit assessment reports, plans, and other critical audit documentation; and assessment expense reports in a timely manner following SQA procedures. • Maintain acquired credentials from Cyber AB for CCA or Lead CCA while auditing with SQA. • Attend regularly scheduled staff meetings and other mandatory training sessions as scheduled by SQA management. • Participate in sales activities upon request. • Work with staff to enhance the effectiveness and efficiencies of work processes. • Enter data into appropriate databases or systems as required.