• Respond to prospective members interested in our pet insurance policies. • Use a consultative approach to understand each member’s unique needs and tailor insurance solutions accordingly. • Present the value of Trupanion’s pet insurance policies, emphasizing benefits over price. • Maintain control of calls and guide conversations effectively to achieve enrollment. • Provide detailed information about policies and coverage options, and address members’ questions or objections. • Accurately enroll pets in insurance policies, ensuring comprehensive collection and documentation of required information. • Serve as a primary point of contact for existing members, responding to policy inquiries, offering guidance, and ensuring overall member satisfaction at every stage of the process. • Handle requests from existing members who express intent to cancel their pet insurance policy. Demonstrate active listening and strong problem-solving skills to understand concerns, explore alternatives, and strive to retain members. • Communicate with members by phone and email, adapting your communication style to each member’s preferences.

Title: Military Advisor- Sentiment Analysis (Part Time/Remote) (Mission Assurance 4)- 28490 Location: Honolulu United States Job Description: Requisition Number: 28490 Required Travel: 51 - 75% Employment Type: Part Time/Hourly/Non-Exempt Anticipated Salary Range: $106,124.00 - $170,000.00 Security Clearance: Ability to Obtain Level of Experience: Senior HI This opportunity resides with All-Domain Operations (ADO), a business group within HII's Mission Technologies division. All-Domain Operations comprises multi-domain operations, platforms and logistics, and intelligence operations. HII designs, develops, integrates and manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data fusion and mission management capabilities for the Department of Defense, the combatant commands and the intelligence community, HII advances the mission around the globe. Leadership Mindset at HII - Mission Technologies Leadership at HII is a mindset, not a title. Through our Leadership Capability Framework, we define how every team member contributes to our mission and culture: - Know & Grow Your People - Commit to learning and supporting team success. - Build Relationships - Communicate openly, collaborate well, and build trust. - Take Ownership - Deliver on commitments and take pride in your work. - Customer First - Focus on the mission and those we serve. - Shape the Future - Bring ideas, curiosity, and continuous improvement. - Act with Urgency - Take initiative and follow through with purpose. These capabilities guide how all employees contribute to our shared success across Mission Technologies. Summary HII-Mission Technologies is seeking an experienced and skilled Military Advisor- Sentiment Analysis to provide expert guidance and support to our military clients! The Sentiment Analysis Advisor will support critical intelligence and information operations. In this role, youll serve as both a technical expert and educator, developing and delivering comprehensive training programs, while providing direct analytical support to DoD mission requirements! Ready to make a meaningful difference with a team that's growing fast? Join us! - Position: Remote and part time. - Travel: This position requires episodic travel to OCONUS locations, often to remote and challenging environments. Expect deployments lasting several weeks to months at a time. Travel may include locations with limited infrastructure and security concerns. What you will do Subject Matter Expertise: - Provide expert-level guidance on sentiment analysis methodologies, tools, and best practices for DoD personnel and partner organizations - Design and implement sentiment analysis frameworks to support operational intelligence requirements - Advise on the selection, deployment, and optimization of sentiment analysis technologies and platforms - Conduct advanced analytical assessments of population sentiment across multiple information environments - Support tactical and strategic decision-making through actionable sentiment intelligence products Instruction & Training Development: - Develop, deliver, and maintain comprehensive training curricula on sentiment analysis techniques and applications - Provide instruction on methods to capture and process data that is procured in major data scraping and collection efforts to assist in understanding population sentiment and digital trends - Create practical exercises, case studies, and hands-on training scenarios relevant to DoD mission sets - Train personnel on data collection methodologies, processing workflows, and analytical techniques - Assess student competency and provide detailed feedback on analytical products - Maintain current awareness of emerging technologies and incorporate innovations into training programs Technical Operations: - Execute large-scale data collection and scraping operations from open-source and authorized platforms - Process and normalize multi-source datasets including social media, news feeds, forums, and digital communications - Apply natural language processing (NLP), machine learning, and computational linguistics techniques - Develop custom scripts and tools to enhance data collection and processing efficiency - Ensure data integrity, quality control, and compliance with legal and ethical standards Analysis & Reporting: - Identify and track population sentiment trends, narrative patterns, and information influence operations - Produce clear, concise intelligence products tailored to diverse stakeholder requirements - Brief senior leadership on sentiment trends, emerging threats, and operational recommendations - Collaborate with multi-disciplinary teams including OSINT analysts, data scientists, and operations personnel - Additional duties as assigned or required What we are looking for - 9 years relevant experience with Bachelors in related field; 7 years relevant experience with Masters in related field; 4 years relevant experience with PhD or Juris Doctorate in related field; or High School Diploma or equivalent and 13 years relevant experience. - Experience in sentiment analysis, social media analysis, or OSINT - Background in instruction or training - Prior support to DoD, Intelligence Community, or federal law enforcement - Experience with large-scale data collection, web scraping, and data processing - Proficiency with sentiment analysis platforms (Brandwatch, Crimson Hexagon, Synthesio, Palantir, etc.) - Advanced programming in Python, R, or similar - Experience with web scraping tools (BeautifulSoup, Scrapy, Selenium, APIs) - Strong NLP skills (NLTK, spaCy, transformers, BERT) - Proficiency in data visualization (Tableau, Power BI, matplotlib, D3.js) - Experience with big data tools (Hadoop, Spark) and cloud platforms (AWS, Azure) - Knowledge of SQL and NoSQL databases - Deep understanding of social media ecosystems and online communities - Familiarity with information operations, influence campaigns, and narrative analysis - Ability to identify trends and anomalies in large datasets - Strong critical thinking and problem-solving in dynamic environments - Knowledge of DoD data regulations, privacy laws, GDPR, and ethical data practices - Willingness to deploy up to 50% of the time as required by mission needs - Clearance: Must be able to obtain and maintain a Secret clearance Bonus points for... - Bachelors in Data Science, Computer Science, Computational Linguistics, Intelligence Studies, or Social Sciences - Masters highly desired - 5+ years of professional experience in sentiment analysis, social media analysis, or related OSINT disciplines - 3+ years of experience in an instructional or training role - Proven ability to develop and deliver effective training programs - Experience supporting Special Operations Forces (SOF) or tactical units - Foreign language proficiency (Arabic, Mandarin, Russian, or Farsi preferred) - Certifications in data science, machine learning, or related fields - Prior military or intelligence community experience - Experience with gray literature and dark web data collection - Knowledge of geospatial analysis and network analysis techniques - Published research or presentations on sentiment analysis or OSINT methodologies - Clearance: Possess and maintain a Secret clearance Physical Requirements May require working in an office, industrial, shipboard, or laboratory environment. Capable of climbing ladders and tolerating confined spaces and extreme temperature variances. The listed salary range for this role is intended as a good faith estimate based on the roles location, expectations, and responsibilities. When extending an offer, HIIs Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the roles function and a candidates education or training, work experience, and key skills. Meet HII's Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that's right for you. Apply today. We look forward to meeting you. To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072 HII is more than a job - it's an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application. Why HII We build the world's most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals. Recognized as one of America's top large company employers, we are a values and ethics driven organization that puts people's safety and well-being first. Regardless of your role or where you serve, at HII, you'll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career. Together we are working to ensure a future where everyone can be free and thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Do You Need Assistance? If you need a reasonable accommodation for any part of the employment process, please send an e-mail to buildyourcareer@hii-co.com and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Mission Technologies.

Role Description The role involves acquiring and maintaining knowledge of payor requirements related to patient/hospital responsibility for authorizations and hospital billing. Key responsibilities include: - Performing insurance authorization of inpatient and outpatient services by collecting and analyzing clinical data. - Consulting with patients and departments regarding uninsured status, uncovered services, and next steps. - Maintaining knowledge of software programs for eligibility and authorization verification. - Ensuring compliance with policies for Primary Care Physician notification in HMO coverage cases. - Managing incoming and outgoing calls for pre-registration with patients. - Generating and processing required documents for patient registration. - Participating in department meetings and continuing education for skill competency. - Maintaining confidentiality of patient records in accordance with HIPAA and compliance policies. Qualifications - High School Graduate. - Typically requires 2 years of experience in health care, insurance, call center, or customer service. Requirements - Ability to problem solve in a high-profile and high-stress area. - Ability to prioritize and organize workload. - Mathematical aptitude, effective communication, and critical thinking skills. - Understanding of basic human anatomy and medical terminology. - Excellent verbal and written communication skills. - General computer knowledge. - Must be able to sit most of the workday. - May include intermittent light travel. Benefits - Base compensation based on qualifications, skills, and experience. - Premium pay for shifts, on-call, and other roles. - Incentive pay for select positions. - Opportunity for annual increases based on performance. - Paid Time Off programs. - Health and welfare benefits including medical, dental, vision, life, and disability. - Flexible Spending Accounts for eligible health care and dependent care expenses. - Family benefits such as adoption assistance and paid parental leave. - Defined contribution retirement plans with employer match. - Educational Assistance Program.

• Develop, direct, implement, and maintain a business plan to achieve sales and growth goals for your assigned external wholesale area(s) of responsibility • Build, enhance, and direct the relationship with the direct sales channels (Producer Groups, Point of Sale, & Agency channels) in Texas (territory excludes Houston) • Build, direct, and maintain external wholesale sales programs/plans which result in an increase in sales revenue and market share within the assigned territory • Conduct firm/institution meetings and in-person meetings to achieve sales targets (e.g. due diligence meetings, one-on-one meetings, sponsorship and speaking opportunities) • Develop a comprehensive understanding of existing/targeted firms/institutions including targeted market segments, how they operate, and/or value proposition(s) and is known by them • Develop and maintain a more complex sales program to increase sales revenue and market share within assigned area of responsibility • Maintain sales call data in appropriate systems and/or complete sales reports • Utilize expense budgets to set limits and maximize sales opportunities within their assigned territory • Work effectively to support growth in all segments of Lincoln's products/service offerings to maximize and capitalize on the opportunities to cross sell and penetrate assigned firms/institutions • Adhere to LFDs Culture of Compliance and comply with LFDs policies and procedures