Role Description As part of our company's efforts to develop flying car aircraft and business development, you will be responsible for project planning and overall strategies for customer support, including: - Responding to technical inquiries - Establishment of an internal flow for responding to inquiries - Engineering support including airworthiness maintenance - Web portal development and operation - Operational support including EIS (Entry Into Service) - Support for supplying parts and GSE (Ground Support Equipment) - Provision of manuals related to maintenance and operation - Support for customer service as a Field Service Representative (FSR) - Training support for crews and mechanics - Aircraft Evaluation Group (AEG) support for aviation authorities Qualifications - Experience in the aviation industry (drones, aircraft, helicopters) in a maintenance or operational engineering department or in customer support - Communication skills to cooperate with external parties, including competent authorities Requirements - Familiarity with eVTOL technology and urban air mobility concepts is a plus - Experience in a wide range of business activities in the air transportation or aircraft operating companies - Experience with spare parts and after-sales service parts - Experience in providing training related to aircraft operations, such as maintenance and pilot training - Experience in writing airworthiness improvement reports or maintenance technical information reports Benefits - Permanent Employee or Contract Employee - Probationary period: 3~6 months - Commuting allowance, business trip allowance, moving allowance, etc. - Relocation Packages (with some conditions) - Social Insurance including health insurance, employee pension, employment insurance, and worker’s accident compensation insurance