Customer Care Specialist 1
Location
Oregon
Posted
1 day ago
Salary
$15 - $26 / hour
Seniority
Junior
Job Description
Customer Care Specialist 1
Nordstrom
• Fielding real-time calls in a virtual call center environment • Successfully troubleshoot and resolve customer service inquiries or issues via incoming phone contacts • Provide Customers with critical service and product information • Process orders and enter data into order entry system
Job Requirements
- 6+ months experience within a customer service-focused environment, such as contact center, retail, hospitality, or food and beverage (preferred)
- Excellent communication skills
- Understanding of computer systems and troubleshooting issues
- Ability to work a set schedule including nights, weekends, and holidays
- Wired, high-speed Internet with Ethernet Port
Benefits
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
- Performance-based incentives/bonuses
- Work from Home Subsidy! $50/month
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