Customer Care Specialist
Location
Minnesota
Posted
1 day ago
Salary
$15 - $26 / hour
Seniority
Junior
Job Description
Customer Care Specialist
Nordstrom
• Act as a Brand Ambassador for Nordstrom • Provide world-class service to all Customers • Successfully troubleshoot and resolve customer service inquiries • Provide critical service and product information • Process orders and enter data into the order entry system • Track customer packages
Job Requirements
- 6+ months experience within a customer service-focused environment
- Excellent communication skills
- Ability to work in a fast-paced environment
- Understanding of computer systems and troubleshooting
- Ability to work a set schedule including nights, weekends, and holidays
- Quiet, distraction-free, secure home workspace
- Wired, high-speed Internet, Modem or Router w/ Ethernet Port
Benefits
- Medical/Vision
- Dental
- Retirement
- Paid Time Away
- Life Insurance
- Disability
- Merchandise Discount
- EAP Resources
- Performance-based incentives/bonuses
- Paid Training
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