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New York Life

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Our Benefits We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together.

Senior Associate, Vocational Rehabilitation Consultant

ConsultantConsultantFull TimeRemoteSeniorTeam 10,001

Location

United States

Posted

2 days ago

Salary

$80K - $100K / year

Seniority

Senior

No structured requirement data.

Job Description

Senior Associate, Vocational Rehabilitation Consultant

New York Life

Role Description The Vocational Rehabilitation Specialist is a frontline professional resource within the Vocational Services Department who applies accredited rehabilitation counseling expertise to support absence management and disability insurance services delivered under employer-based group benefit policies and contracts. This role provides vocational, occupational, and workplace accommodation expertise across multiple functional areas, including: - Pre-Disability and ADA accommodations - Short-Term and Long-Term Disability return-to-work services - Vocational analyses and reporting - Participation in live claim staffings This role requires in-depth practical expertise, independent problem-solving, sound professional judgment, and the ability to serve as a reliable vocational resource for internal and external clients, partners, and customers. What You’ll Do - Vocational Expertise and Analysis - Analyze occupational, vocational, and labor market information to support disability, accommodation, and return-to-work decision-making. - Complete vocational analyses and reports, including own occupation analyses and transferable skills analyses. - Interpret medical, vocational, occupational, and functional information within the context of policy definitions and program guidelines. - Document professional opinions, findings, and rationale in claims and vocational systems. - Return-to-Work and Stay-at-Work Services - Provide direct vocational rehabilitation services to employees of client organizations. - Conduct telephonic or virtual vocational interviews. - Collaborate with customers, employers, health care providers, and internal partners. - Support employer accommodation and modified duty discussions. - ADA, Pre-Disability, and Workplace Accommodation Support - Apply working knowledge of ADA concepts and workplace accommodations. - Analyze job duties and functional requirements to identify potential accommodations. - Communicate vocational and accommodation considerations clearly. - Live Claim Staffing and Collaboration - Participate in live claim staffings and consultations. - Provide real-time vocational input related to occupational demands. - Serve as a subject matter resource for vocational concepts and industry practices. - Collaboration, Quality, and Continuous Improvement - Work independently while collaborating closely with vocational peers and claims teams. - Apply established best practices and quality standards. - Identify trends, issues, or opportunities for improvement. - Participate in training, onboarding, calibration, and professional development activities. Qualifications - Master’s degree in Rehabilitation Counseling or a closely related field. - Active Certification as a Rehabilitation Counselor (CRC). - Demonstrated vocational rehabilitation counseling experience. - Strong working knowledge of occupational classification systems. - Ability to assimilate and apply policy language and vocational standards. - Proficiency with Microsoft Word, Outlook, SharePoint. - Strong written and verbal communication skills. - Effective time management and ability to manage competing priorities. - Commitment to ethical practice in accordance with company standards. Requirements - Experience supporting ADA accommodations and the interactive process. - Experience completing own occupation analyses and transferable skills analyses. - Additional relevant licenses or certifications (e.g., LPC, CVE, CCM, CDMS, CEAS). - Experience providing job retention, stay-at-work, or return-to-work services. - Experience working within a Continuous Improvement (CI) Management System. Benefits - Full package of benefits for employees. - Unique offerings for a modern workforce, including leave programs and adoption assistance. - Student loan repayment programs. - Annual discretionary bonus eligibility. Company Description Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life’s legacy of being there when we’re needed most.

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