Post-Acute Experience Management: surveys and insights for patient care and employee culture.
RN Inbound Agent
Location
United States
Posted
18 hours ago
Salary
$25 / hour
Seniority
Senior
Job Description
RN Inbound Agent
Cortex
• Receive and manage inbound phone calls from policyholders affected by hurricanes • Gather accurate and detailed information about insurance claims • Provide clear and concise guidance on claim submission procedures • Demonstrate empathy and professionalism while assisting individuals during challenging times • Collaborate with team members to ensure efficient call handling and issue resolution
Job Requirements
- Current and active US RN license
- Reside within the United States
- Willingness to accept a temporary contract in the event of a hurricane or natural disaster
- Availability to complete an 8-hour training course and commence work within 72 hours of activation
- Excellent communication skills to interact with policyholders with empathy and professionalism
- Quick learner with the ability to adapt to new platforms and technologies rapidly
- Computer savvy, capable of navigating new systems efficiently
Benefits
- Opportunity to contribute to disaster response efforts and provide valuable support to those in need
- Flexible remote work arrangement, allowing you to work from the comfort of your own home
- Training and resources provided to ensure your success in the role
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