• Define and execute the reliability engineering roadmap, aligning infrastructure and AI-native architecture with Filevine’s enterprise growth and platform modernization. • Balance centralized platform capabilities with distributed ownership, ensuring the reliability model scales across a diversifying technology portfolio. • Establish and manage SLO/SLI/error budget frameworks to create a shared language for balancing feature velocity with system stability. • Lead infrastructure cost management (optimization and forecasting), capacity planning, and disaster recovery to meet rigorous enterprise contractual commitments. • Lead and scale a multi-disciplinary organization (DevOps, SRE, DBRE, Tooling), fostering a culture of ownership, high craftsmanship, and clear career growth. • Drive continuous improvement through DORA metrics, incident trend analysis, and systematic toil reduction to enhance service availability and deployment health. • Delivery of self-service tooling, guardrails, and documentation that allow feature teams to operate their own services effectively without bottlenecks. • Act as the primary engineering interface for the CISO to advance compliance posture (FedRAMP, SOC 2, CJIS, ISO) and translate security needs into pragmatic action. • Collaborate with the CTO, CPO, and Architect to communicate risks and investment needs, positioning reliability as a key enabler for enterprise go-to-market success.

• Lead the Fleet Enablement team in delivering operational leverage for our customers • Oversee the design, development, and delivery of high-quality solutions across our web and mobile platforms • Influence areas such as engineering leadership, technical strategy, code quality and performance, and mentorship • Collaborate closely with engineering leaders, product managers, designers, and other stakeholders to define requirements and deliver high-quality releases • Develop engineering talent and grow their careers at Fleetio

• Hire, manage, and develop a team of engineers, providing regular feedback and supporting each person’s growth through career conversations. • Collaborate closely with product, design, and engineering leadership to define goals that move the squad forward and align with broader business objectives. • Provide guidance throughout the project lifecycle from early ideation through planning, execution, and post‑launch, guiding the team to deliver high‑quality results consistently. • Foster a psychologically safe environment where engineers can learn, experiment, and iterate quickly, encouraging innovation and a culture of continuous improvement. • Work across team boundaries by contributing to projects outside your team’s scope and partnering with other functions to solve customer problems.

• Hire, manage, and develop a team of engineers • Collaborate closely with product, design, and engineering leadership • Provide guidance throughout the project lifecycle • Foster a psychologically safe environment • Work across team boundaries