• Lead Design on key initiatives, journey mapping, wireframes, and UI • Turn complex problems into flows that feel intuitive for players • Partner closely with Engineering and Product Management teams to shape what we build and how it shapes • Keep the design system growing so the whole team ships faster and also stays consistent. • Manage a team of product designers, own their growth through weekly 1: 1s, feedback, and conversations • Match each designer's strengths to the right squad and priorities • Manage and set up design workflows and cross-functional handoff processes to elevate team efficiency • Foster a highly collaborative, inclusive environment while actively raising the level of craft across the team

• Work closely with product managers, developers, and cross-functional teams to iterate on designs and integrate feedback throughout the development cycle. • Create wireframes, prototypes, and high-fidelity mockups that effectively communicate design concepts and interactions for both web and mobile platforms. • Lead the end-to-end design process from ideation to implementation, ensuring that solutions are both user-friendly and aligned with business goals. • Contribute to and maintain a consistent design system that reflects Businessolver’s brand standards and enhances the overall user experience. • Conduct user research, usability testing, and data analysis to identify pain points and opportunities for improvement. Develop personas, user journeys, and scenarios to inform design decisions. • Leverage quantitative and qualitative data to drive design choices, validate concepts, and iterate on solutions. • Provide guidance and mentorship to junior designers, fostering a collaborative and innovative design culture within the team.

• Lead discovery and research—user interviews, contextual inquiry, usability testing—and translate what you learn into clear design decisions that inform product strategy. • Define and own the design process from problem framing to shipped features: You’ll need to know when to apply more rigor vs when to rely on great product intuition to move faster user. • Partner closely with PMs to define requirements and challenge assumptions. Be the voice that asks “Did we solve the right problem?” before we ask “Did we build it right?” • Collaborate with engineers to bring designs to life faithfully. Engage with our R&D culture—stay curious about frontend capabilities and be a driver of the evolving AI-assisted design/build loop. • Own and evolve our design system: establish patterns, maintain consistency, and raise the quality bar across the product. • Participate in the full product lifecycle, including contributing to roadmap conversations and post-launch iteration. • Bring a point of view—not just execution. We want a designer who challenges, improves, and helps shape where the product goes next.

• Own UX design for the MHEV operator app: ramp fast, ship a v2 concept by month 3, and take full design ownership of the product line from there • Design for real operational conditions: tablet interfaces used by warehouse associates mid-shift, in noisy environments and under time pressure, where clarity isn’t a nice-to-have, it’s the whole job • Travel to customer sites to observe how people actually use our products in the field, and bring that context back into every design decision you make • Take on the Sage dashboard, our AI-driven insights layer, as your second product surface, shaping a product that’s still early enough that your decisions will define its direction • Work directly in Figma with engineering and product, prototyping quickly and handing off designs that remove ambiguity rather than create it • Use Claude and other AI tools to move from concept to functioning prototype, not just static mockups, on a team that moves fast and expects its designers to as well