• Lead discovery and research—user interviews, contextual inquiry, usability testing—and translate what you learn into clear design decisions that inform product strategy. • Define and own the design process from problem framing to shipped features: You’ll need to know when to apply more rigor vs when to rely on great product intuition to move faster user. • Partner closely with PMs to define requirements and challenge assumptions. Be the voice that asks “Did we solve the right problem?” before we ask “Did we build it right?” • Collaborate with engineers to bring designs to life faithfully. Engage with our R&D culture—stay curious about frontend capabilities and be a driver of the evolving AI-assisted design/build loop. • Own and evolve our design system: establish patterns, maintain consistency, and raise the quality bar across the product. • Participate in the full product lifecycle, including contributing to roadmap conversations and post-launch iteration. • Bring a point of view—not just execution. We want a designer who challenges, improves, and helps shape where the product goes next.

• Own UX design for the MHEV operator app: ramp fast, ship a v2 concept by month 3, and take full design ownership of the product line from there • Design for real operational conditions: tablet interfaces used by warehouse associates mid-shift, in noisy environments and under time pressure, where clarity isn’t a nice-to-have, it’s the whole job • Travel to customer sites to observe how people actually use our products in the field, and bring that context back into every design decision you make • Take on the Sage dashboard, our AI-driven insights layer, as your second product surface, shaping a product that’s still early enough that your decisions will define its direction • Work directly in Figma with engineering and product, prototyping quickly and handing off designs that remove ambiguity rather than create it • Use Claude and other AI tools to move from concept to functioning prototype, not just static mockups, on a team that moves fast and expects its designers to as well

• Lead by example through high-quality design execution while acting as a senior design voice across product teams • Mentor and guide designers, influencing team output, consistency, and decision-making • Contribute to the Figma design system to support a growing enterprise ecosystem • Standardize workflows for contribution, governance, and adoption of new design patterns, driving alignment across product and engineering teams • Identify opportunities for AI-driven automation and decision support while designing data-driven, rules-based systems with clear, predictable behavior and interactions • Balance usability, business constraints, and technical feasibility to deliver effective system-level solutions • Partner with product and engineering to refine requirements, shape solutions, and ensure design decisions are feasible, scalable, and effectively implemented • Translate technical and AI capabilities into practical, user-centered experiences within existing product ecosystems • Communicate effectively across teams, influencing decisions and navigating differing perspectives to drive aligned outcomes • Use AI-assisted tools to accelerate design exploration, iteration, and delivery • Produce the appropriate level of artifacts (flows, wireframes, mockups) with a focus on clarity, usability, and speed over exhaustive documentation • Operate effectively in fast-paced, resource-constrained environments, navigating ambiguity and incomplete inputs • Apply sound judgment to prioritize work, balance innovation with feasibility, and drive meaningful outcomes

• Building and evolving design systems for iOS, Android, and mobile web • Creating prototypes and communicating microinteractions to the team • Running user research: interviews, usability tests, A/B tests • Shaping product decisions using both UX and product metrics • Owning design from ideation to measurable impact