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Zócalo Health

Healthcare pa' la Gente

Community Engagement Specialist

Community ManagerCommunity ManagerFull TimeRemoteSeniorTeam 51-200Since 2021H1B No SponsorCompany SiteLinkedIn

Location

California

Posted

1 day ago

Salary

$26 - $28 / hour

Seniority

Senior

High School3 yrs expEnglishSpanish

Job Description

Community Engagement Specialist

Zócalo Health

• Conduct in-person outreach attempts for members identified by health plan eligibility lists. • Complete Athena documentation for outreach attempts. • Schedule intake appointments and assist with the completion of required forms. • Attend outreach events and professionally represent Zócalo Health to community members and partners. • Build and maintain relationships with community coalitions, CPI collaboratives, and other stakeholders to keep them engaged. • Convert leads to patients using internal documentation systems. • Document all outreach attempts and outcomes in Athena and the appropriate trackers. • Assist in sending patient mailers and making follow-up calls to leads generated from community events to enroll them in programming. • Represent Zócalo Health at community coalition meetings and collaborative events. • Ensure professional, consistent messaging and build trust with community stakeholders.

Job Requirements

  • Minimum of 1-3 years of experience in healthcare, community outreach, or a related field.
  • Experience in engaging with diverse communities and providing culturally sensitive communication.
  • Fluent in English and Spanish (verbal and written).
  • Strong interpersonal and communication skills to build trust and connect with patients and community partners.
  • Detail-oriented with excellent organizational skills.
  • Comfortable with technology and proficient in using electronic health records (Athena experience preferred).
  • Ability to work a flexible schedule, including evenings and weekends, to attend events.
  • Access to reliable transportation for in-person outreach and events.

Benefits

  • Comprehensive benefits (medical/dental/vision)
  • Generous home office stipend
  • Competitive compensation
  • Generous PTO policy including 6 paid holidays.

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