• Design and implement continuous integration and deployment platform. • Productionize local environments into cloud-scale availability. • Optimize our automated infrastructure. • Systematically improve our testing and deployment pipelines and respond to emergent issues. • Create a monitoring process for system health, ensuring service uptime and automated incident response. • Build a support operating model to enable our rapidly growing customer base. • Ensure that systems are safe and secure against cybersecurity threats.

• Siamo sempre interessati a entrare in contatto con professionisti in ambito DevOps, da coinvolgere in progetti digitali complessi e ad alto contenuto tecnologico • Contribuire a ottimizzare i processi di sviluppo e deployment, garantendo affidabilità, scalabilità e continuità operativa delle piattaforme applicative, collaborando con team tecnici multidisciplinari all'interno di contesti Agile

Role Description We are looking for a skilled DevOps Engineer to join ITC's dynamic team and support our cloud infrastructure and deployment operations across APAC. This role involves working with multi-cloud platforms, CI/CD pipelines, and automation tools to ensure scalable, secure, and high-performing systems. You'll collaborate with cross-functional teams and contribute to digital transformation projects for global luxury and eCommerce brands. - Design, deploy, and manage multi-cloud environments (AWS, Alibaba Cloud, Azure, Tencent Cloud). - Implement Infrastructure as Code (IaC) using Terraform and Ansible for consistent provisioning. - Optimize cloud resource usage for performance, scalability, and cost-efficiency. - Maintain infrastructure documentation and architecture diagrams using tools like Visio. - Build and maintain CI/CD pipelines using Jenkins, GitLab CI, and GitHub Actions. - Automate code build, test, and deployment processes to reduce manual effort. - Integrate security tools (DAST/SAST) into CI/CD workflows to ensure code quality. - Configure services like Nginx Ingress, API Gateway, and Key Vault for secure deployments. - Set up real-time monitoring and alerting systems using Prometheus, Grafana, and ELK. - Ensure system uptime meets SLA targets of 99.9% or higher through proactive operations. - Provide 24/7 infrastructure support and incident response coverage. - Troubleshoot infrastructure and application issues, and optimize performance. - Develop and maintain operational playbooks and emergency response procedures. - Define and manage the DevOps boilerplate roadmap to standardize practices across projects. - Lead infrastructure roadmap planning and execution to support scalability and reliability. - Collaborate with developers, QA, and architects to ensure smooth project delivery. - Promote DevOps best practices and drive automation across teams. - Identify technical debt and lead continuous improvement initiatives. Qualifications - Bachelor's degree in Computer Science or related field. - 2+ years of experience in DevOps, Cloud Engineering, or System Administration. - Background or interest in software development to better understand applications and collaborate effectively with developers. - Experience with at least one major cloud platform (AWS, Alibaba Cloud, Azure, or Tencent Cloud). - Hands-on knowledge of CI/CD tools (Jenkins, GitLab CI, GitHub Actions). - Familiar with containerization (Docker, Kubernetes) and IaC tools (Terraform, Ansible). - Basic experience with monitoring tools (Prometheus, Grafana, ELK). - Scripting ability in Python, Bash, or PowerShell. - Good communication and teamwork skills. - English proficiency for reading technical documentation. Requirements - Experience with Docker, Kubernetes, and IaC tools (Terraform, Ansible). - Familiarity with monitoring tools (Prometheus, Grafana, ELK). - Understanding of cloud security and compliance practices. - Knowledge of GitOps, Service Mesh (Istio), and disaster recovery planning. - Relevant certifications (AWS, Azure, Kubernetes). - Experience in eCommerce, luxury retail, or MarTech. - Contributions to open-source or technical blogs. Benefits - Open for remote working. - Competitive salary package, aligned with your experience and contributions. - Clear career development path with regular performance reviews and growth opportunities. - Comfortable and well-equipped office space with modern facilities in a central location. - Collaborative and ambitious team culture with shared goals and strong team spirit. - Engaging team-building activities and company events throughout the year.

Role Description We are seeking a skilled and experienced Site Observability Engineer to join the NS2 Observability team. The ideal candidate will be responsible for improving our monitoring and alerting posture for Cloud Infrastructure. The role requires a strong understanding of observability tools and practices, with a focus on: - Prometheus - Grafana - Gardener Kubernetes - Splunk Experience with Dynatrace is a plus. - Implement, manage, and improve monitoring solutions that use Prometheus, ensuring high availability and accurate alerting for our systems. - Contribute to the development of observability strategies to improve our Cloud monitoring posture. - Collaborate with development teams to integrate observability into the CI/CD pipeline and throughout the application lifecycle. - Respond to and investigate incidents, providing thorough post-mortem analyses and implementing preventive measures. - Stay current with the latest trends and best practices in site reliability and observability. - Work with cross-functional teams to ensure system reliability, scalability, and performance. Qualifications - Proven experience with observability tools such as Prometheus, Grafana, and Splunk. - Hands-on experience with Kubernetes and container orchestration, preferably with Gardener Kubernetes. - Familiarity with logging, monitoring, and application performance management (APM) tools; experience with Dynatrace is a plus. - Strong understanding of cloud infrastructure, networking, and distributed systems. - Excellent problem-solving and analytical skills, with the ability to work independently and as part of a team. - Strong communication skills and the ability to work effectively with both technical and non-technical stakeholders. - Experience with scripting and automation tools (Python, Terraform, Ansible, etc.). - Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.