Role Description We are looking for a skilled DevOps Engineer to join ITC's dynamic team and support our cloud infrastructure and deployment operations across APAC. This role involves working with multi-cloud platforms, CI/CD pipelines, and automation tools to ensure scalable, secure, and high-performing systems. You'll collaborate with cross-functional teams and contribute to digital transformation projects for global luxury and eCommerce brands. - Design, deploy, and manage multi-cloud environments (AWS, Alibaba Cloud, Azure, Tencent Cloud). - Implement Infrastructure as Code (IaC) using Terraform and Ansible for consistent provisioning. - Optimize cloud resource usage for performance, scalability, and cost-efficiency. - Maintain infrastructure documentation and architecture diagrams using tools like Visio. - Build and maintain CI/CD pipelines using Jenkins, GitLab CI, and GitHub Actions. - Automate code build, test, and deployment processes to reduce manual effort. - Integrate security tools (DAST/SAST) into CI/CD workflows to ensure code quality. - Configure services like Nginx Ingress, API Gateway, and Key Vault for secure deployments. - Set up real-time monitoring and alerting systems using Prometheus, Grafana, and ELK. - Ensure system uptime meets SLA targets of 99.9% or higher through proactive operations. - Provide 24/7 infrastructure support and incident response coverage. - Troubleshoot infrastructure and application issues, and optimize performance. - Develop and maintain operational playbooks and emergency response procedures. - Define and manage the DevOps boilerplate roadmap to standardize practices across projects. - Lead infrastructure roadmap planning and execution to support scalability and reliability. - Collaborate with developers, QA, and architects to ensure smooth project delivery. - Promote DevOps best practices and drive automation across teams. - Identify technical debt and lead continuous improvement initiatives. Qualifications - Bachelor's degree in Computer Science or related field. - 2+ years of experience in DevOps, Cloud Engineering, or System Administration. - Background or interest in software development to better understand applications and collaborate effectively with developers. - Experience with at least one major cloud platform (AWS, Alibaba Cloud, Azure, or Tencent Cloud). - Hands-on knowledge of CI/CD tools (Jenkins, GitLab CI, GitHub Actions). - Familiar with containerization (Docker, Kubernetes) and IaC tools (Terraform, Ansible). - Basic experience with monitoring tools (Prometheus, Grafana, ELK). - Scripting ability in Python, Bash, or PowerShell. - Good communication and teamwork skills. - English proficiency for reading technical documentation. Requirements - Experience with Docker, Kubernetes, and IaC tools (Terraform, Ansible). - Familiarity with monitoring tools (Prometheus, Grafana, ELK). - Understanding of cloud security and compliance practices. - Knowledge of GitOps, Service Mesh (Istio), and disaster recovery planning. - Relevant certifications (AWS, Azure, Kubernetes). - Experience in eCommerce, luxury retail, or MarTech. - Contributions to open-source or technical blogs. Benefits - Open for remote working. - Competitive salary package, aligned with your experience and contributions. - Clear career development path with regular performance reviews and growth opportunities. - Comfortable and well-equipped office space with modern facilities in a central location. - Collaborative and ambitious team culture with shared goals and strong team spirit. - Engaging team-building activities and company events throughout the year.

Role Description We are seeking a skilled and experienced Site Observability Engineer to join the NS2 Observability team. The ideal candidate will be responsible for improving our monitoring and alerting posture for Cloud Infrastructure. The role requires a strong understanding of observability tools and practices, with a focus on: - Prometheus - Grafana - Gardener Kubernetes - Splunk Experience with Dynatrace is a plus. - Implement, manage, and improve monitoring solutions that use Prometheus, ensuring high availability and accurate alerting for our systems. - Contribute to the development of observability strategies to improve our Cloud monitoring posture. - Collaborate with development teams to integrate observability into the CI/CD pipeline and throughout the application lifecycle. - Respond to and investigate incidents, providing thorough post-mortem analyses and implementing preventive measures. - Stay current with the latest trends and best practices in site reliability and observability. - Work with cross-functional teams to ensure system reliability, scalability, and performance. Qualifications - Proven experience with observability tools such as Prometheus, Grafana, and Splunk. - Hands-on experience with Kubernetes and container orchestration, preferably with Gardener Kubernetes. - Familiarity with logging, monitoring, and application performance management (APM) tools; experience with Dynatrace is a plus. - Strong understanding of cloud infrastructure, networking, and distributed systems. - Excellent problem-solving and analytical skills, with the ability to work independently and as part of a team. - Strong communication skills and the ability to work effectively with both technical and non-technical stakeholders. - Experience with scripting and automation tools (Python, Terraform, Ansible, etc.). - Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.

Role Description We are looking for a skilled and proactive DevOps Engineer to join our team in Heidelberg, Germany. In this role, you will be responsible for building and maintaining scalable, secure, and automated CI/CD infrastructure, ensuring smooth software delivery and system reliability across our development and production environments. - Design, implement, and manage CI/CD pipelines to support software development and deployment of workflows. - Maintain and optimize cloud infrastructure (AWS, Azure, or GCP) and container orchestration (Docker, Kubernetes). - Automate infrastructure provisioning using tools like Terraform, Ansible, or similar. - Monitor and troubleshoot infrastructure and application performance using observability tools (e.g., Prometheus, Grafana, ELK, Datadog). - Collaborate with software engineering teams to improve build, deployment, and release processes. - Ensure system reliability, scalability, and security across development, staging, and production environments. - Implement best practices for DevSecOps, backups, access control, and disaster recovery. - Participate in on-call rotations and incident response. Qualifications - Bachelor’s degree in Computer Science, Engineering, or related field. - 5+ years of hands-on experience in a DevOps, SRE, or infrastructure role. - Proficiency with CI/CD tools (e.g., Jenkins, GitLab CI, GitHub Actions). - Experience with containerization and orchestration (Docker, Kubernetes). - Strong scripting and automation skills (e.g., Bash, Python). - Familiarity with infrastructure-as-code tools (Terraform, Ansible, or similar). - Experience with monitoring and logging tools. - Fluent in English; German at B2 level or above is a strong advantage. - Must be based in or willing to relocate to Heidelberg, Germany or in Germany (Remote). Requirements - Knowledge of security best practices and DevSecOps. - Experience with serverless architecture or hybrid/multi-cloud environments. - Certification in AWS, Azure, or GCP is a plus. Benefits - Competitive salary and benefits package. - Flexible working hours and hybrid work options. - Work with cutting-edge DevOps and cloud technologies. - A collaborative, international team environment. - Professional development and training opportunities.

• Own reliability and operational stability of BJAK’s production systems. • Design and improve monitoring, alerting, logging and observability across services. • Lead incident response, troubleshooting and structured root cause analysis. • Improve system resilience through redundancy, failover and recovery strategies. • Work with engineers to design systems that are reliable, scalable and operable in production. • Improve deployment safety through CI/CD pipelines, release strategies and automation. • Reduce recurring incidents by identifying root causes and driving long-term fixes. • Manage and optimize cloud infrastructure supporting business-critical workflows. • Strengthen operational practices including on-call processes, incident playbooks and SLAs. • Continuously improve system uptime, performance and operational maturity.