ITC

Role Description As a Freelance/Part-Time Enterprise Architect at IT Consultis, you will be pivotal in shaping the technical landscape for our clients by designing, implementing, and optimizing Salesforce CRM and ecommerce solutions. Your expertise will guide the development of robust, scalable, and high-performance systems tailored to meet specific business needs. Collaborating closely with cross-functional teams and engaging with clients, you will ensure that our solutions align with best practices and industry standards. This role offers the flexibility to work remotely, allowing you to manage your own schedule while contributing to cutting-edge projects in a dynamic and supportive environment. Your ability to innovate, solve complex technical challenges, and deliver exceptional results will be key to driving our clients' success. Responsibilities - Solution Design: Develop comprehensive Salesforce CRM and ecommerce architecture solutions that align with client business needs and industry best practices. - Implementation: Lead the technical implementation of Salesforce CRM and ecommerce platforms, ensuring seamless integration with existing systems and processes. - Customization: Customize Salesforce CRM and ecommerce solutions to meet specific client requirements, including workflows, dashboards, and reports. - Collaboration: Work closely with cross-functional teams, including developers, project managers, and business analysts, to deliver high-quality solutions. - Client Engagement: Engage with clients to gather requirements, provide technical expertise, and ensure satisfaction with delivered solutions. - Optimization: Continuously optimize and enhance Salesforce CRM and ecommerce systems to improve performance, scalability, and user experience. - Documentation: Create and maintain detailed documentation for solution designs, configurations, and customizations. - Training and Support: Provide training and support to clients and internal teams on Salesforce CRM and ecommerce solutions. Qualifications - Experience: Minimum of 5 years of experience in Salesforce CRM and ecommerce solution architecture and implementation. - Technical Skills: Proficiency in Salesforce CRM (Sales Cloud, Service Cloud, Marketing Cloud) and ecommerce platforms. Knowledge of Apex, Visualforce, Lightning, and other Salesforce development tools. - Certifications: Salesforce certifications (e.g., Salesforce Certified Technical Architect, Salesforce Certified Platform Developer) are highly preferred. - Analytical Skills: Strong analytical and problem-solving skills with the ability to translate business requirements into technical solutions. - Communication: Excellent verbal and written communication skills in English; proficiency in Chinese is a plus. - Project Management: Experience in delivering multiple projects simultaneously within scope, budget, and timeline as an architect. - Flexibility: Ability to work independently and remotely, with flexibility to adapt to changing project requirements and client needs. Desired Skills - Experience with integration tools, data migration tools, and third-party applications in the Salesforce ecosystem. - Familiarity with ecommerce industry trends, best practices, and regulatory requirements. - Strong understanding of the Chinese business landscape and procurement processes. - Proven success as freelancer/part-time Architect. Contact Info career@it-consultis.net

Role Description As a Freelance/Part-Time Project Manager for CRM Projects, you will be at the forefront of our client engagements, steering Salesforce CRM projects to successful completion. You will take charge of the entire project lifecycle, from initial planning and requirement gathering to execution, monitoring, and closure. Your expertise in Salesforce CRM will be crucial in designing and implementing solutions that meet our clients' specific needs. You will collaborate with diverse teams and stakeholders, ensuring that projects are delivered on time, within scope, and budget. Your ability to manage risks, solve problems, and maintain clear communication will be key to ensuring client satisfaction and project success. This role offers the flexibility to work remotely, providing an excellent opportunity to manage your own schedule while contributing to cutting-edge projects in a dynamic and supportive environment. Responsibilities - Oversee the end-to-end management of CRM projects, including planning, execution, monitoring, and closure. - Engage with clients and internal stakeholders to gather requirements, set expectations, and ensure project alignment with business goals. - Develop project timelines, allocate resources, and manage project budgets to ensure timely and cost-effective delivery. - Lead cross-functional teams, including developers, analysts, and testers, to achieve project objectives. - Identify potential project risks, develop mitigation strategies, and resolve issues promptly. - Ensure that all deliverables meet quality standards and client expectations. - Maintain clear and consistent communication with clients and team members, providing regular updates on project status and progress. - Create and maintain comprehensive project documentation, including project plans, status reports, and post-implementation reviews. Qualifications - Minimum of 5 years of experience in project management, with a focus on CRM projects, particularly Salesforce CRM. - Strong understanding of Salesforce CRM (Sales Cloud, Service Cloud, Marketing Cloud) and related technologies. - PMP, PRINCE2, or equivalent project management certification is preferred. Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder) are highly advantageous. - Excellent problem-solving and analytical skills with the ability to manage complex projects. - Outstanding verbal and written communication skills in English; proficiency in Chinese is a plus. - Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously. - Ability to work independently and remotely, with flexibility to adapt to changing project requirements and client needs. Desired Skills - Familiarity with CRM industry trends, best practices, and regulatory requirements. - Experience with project management tools (e.g., JIRA, Trello) and CRM integration tools. - Experience working in Agile/Scrum development environments. Contact Info career@it-consultis.net

Role Description We are looking for a skilled DevOps Engineer to join ITC's dynamic team and support our cloud infrastructure and deployment operations across APAC. This role involves working with multi-cloud platforms, CI/CD pipelines, and automation tools to ensure scalable, secure, and high-performing systems. You'll collaborate with cross-functional teams and contribute to digital transformation projects for global luxury and eCommerce brands. - Design, deploy, and manage multi-cloud environments (AWS, Alibaba Cloud, Azure, Tencent Cloud). - Implement Infrastructure as Code (IaC) using Terraform and Ansible for consistent provisioning. - Optimize cloud resource usage for performance, scalability, and cost-efficiency. - Maintain infrastructure documentation and architecture diagrams using tools like Visio. - Build and maintain CI/CD pipelines using Jenkins, GitLab CI, and GitHub Actions. - Automate code build, test, and deployment processes to reduce manual effort. - Integrate security tools (DAST/SAST) into CI/CD workflows to ensure code quality. - Configure services like Nginx Ingress, API Gateway, and Key Vault for secure deployments. - Set up real-time monitoring and alerting systems using Prometheus, Grafana, and ELK. - Ensure system uptime meets SLA targets of 99.9% or higher through proactive operations. - Provide 24/7 infrastructure support and incident response coverage. - Troubleshoot infrastructure and application issues, and optimize performance. - Develop and maintain operational playbooks and emergency response procedures. - Define and manage the DevOps boilerplate roadmap to standardize practices across projects. - Lead infrastructure roadmap planning and execution to support scalability and reliability. - Collaborate with developers, QA, and architects to ensure smooth project delivery. - Promote DevOps best practices and drive automation across teams. - Identify technical debt and lead continuous improvement initiatives. Qualifications - Bachelor's degree in Computer Science or related field. - 2+ years of experience in DevOps, Cloud Engineering, or System Administration. - Background or interest in software development to better understand applications and collaborate effectively with developers. - Experience with at least one major cloud platform (AWS, Alibaba Cloud, Azure, or Tencent Cloud). - Hands-on knowledge of CI/CD tools (Jenkins, GitLab CI, GitHub Actions). - Familiar with containerization (Docker, Kubernetes) and IaC tools (Terraform, Ansible). - Basic experience with monitoring tools (Prometheus, Grafana, ELK). - Scripting ability in Python, Bash, or PowerShell. - Good communication and teamwork skills. - English proficiency for reading technical documentation. Requirements - Experience with Docker, Kubernetes, and IaC tools (Terraform, Ansible). - Familiarity with monitoring tools (Prometheus, Grafana, ELK). - Understanding of cloud security and compliance practices. - Knowledge of GitOps, Service Mesh (Istio), and disaster recovery planning. - Relevant certifications (AWS, Azure, Kubernetes). - Experience in eCommerce, luxury retail, or MarTech. - Contributions to open-source or technical blogs. Benefits - Open for remote working. - Competitive salary package, aligned with your experience and contributions. - Clear career development path with regular performance reviews and growth opportunities. - Comfortable and well-equipped office space with modern facilities in a central location. - Collaborative and ambitious team culture with shared goals and strong team spirit. - Engaging team-building activities and company events throughout the year.