• Prompt Lead Response: Monitor and respond to incoming SMS inquiries in a timely and professional manner. • Consultative Conversations: Ask relevant, open-ended questions to understand each individual’s situation and comfort level. • Scheduling: Coordinate phone consultations via Calendly. • Intake & Documentation: Accurately capture important details in our CRM and scheduling platforms. • Relationship Building: Demonstrate empathy and genuine curiosity. • Follow-Up: Engage in brief, personalized follow-ups if leads need additional information.

• Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. • We’re seeking a part-time Digital Patient Engagement Coordinator to manage incoming inquiries—primarily via SMS—and provide light phone consultation support as needed. • This is not a traditional call-center position; instead, you’ll leverage technology to build trust with prospective clients by asking thoughtful questions, understanding their health and wellness needs, and guiding them to the next step in their journey. • You’ll work in a flexible, on-call capacity throughout the day, quickly responding to leads as they come in. • Demonstrate empathy, curiosity, and genuine interest in each client’s background to help them feel supported. • Conduct brief, personalized follow-ups if leads need additional information or a reminder to schedule an appointment.