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New Patient Coordinator
Location
South Africa
Posted
47 days ago
Salary
$800 - $1.3K / month
Seniority
Senior
Job Description
New Patient Coordinator
Hire Hangar Global
• Prompt Lead Response: Monitor and respond to incoming SMS inquiries in a timely and professional manner. • Consultative Conversations: Ask relevant, open-ended questions to understand each individual’s situation and comfort level. • Scheduling: Coordinate phone consultations via Calendly. • Intake & Documentation: Accurately capture important details in our CRM and scheduling platforms. • Relationship Building: Demonstrate empathy and genuine curiosity. • Follow-Up: Engage in brief, personalized follow-ups if leads need additional information.
Job Requirements
- Strong Communication Skills
- Curiosity & Empathy
- Tech-Savvy
- Excel experience
- Healthcare/Wellness Interest
- Reliable Availability
- Attention to Detail
Benefits
- Flexible schedule
- Ongoing training
- Team culture
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Digital Patient Engagement Coordinator
Hire Hangar GlobalOffshoring as a service. Hire the top 1% of flexible, global talent. $0 fees to get started.
• Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. • We’re seeking a part-time Digital Patient Engagement Coordinator to manage incoming inquiries—primarily via SMS—and provide light phone consultation support as needed. • This is not a traditional call-center position; instead, you’ll leverage technology to build trust with prospective clients by asking thoughtful questions, understanding their health and wellness needs, and guiding them to the next step in their journey. • You’ll work in a flexible, on-call capacity throughout the day, quickly responding to leads as they come in. • Demonstrate empathy, curiosity, and genuine interest in each client’s background to help them feel supported. • Conduct brief, personalized follow-ups if leads need additional information or a reminder to schedule an appointment.
