• Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers • Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion • Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility • Deliver product and technical briefings / presentations to potential clients • Maintain accurate notes and feedback in CRM regarding customer input both wins and losses • Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

• Achieve mastery of all Dedrone technology • Use exceptional written and oral communication skills to lead business and technical presentations effectively • Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders • Set and manage expectations with customers and team members • Provide 1st-level technical support throughout the pre-sales cycle for opportunities • Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances • Develop relationships with key partners for growth within their customer base • Provide professional responses to customer RFPs / RFIs • Effectively position the technology against competitive offerings • Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc. • Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation • Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services • Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams • Develop Statements of Work (SOW) for Professional Services necessary for binding quote • Perform other duties and projects as assigned

Role Description Axon is seeking a high-energy, results driven pre-sales sales engineer who thrives on pitching technology to leadership as well as support staff and end-users. This individual will play an instrumental role in accelerating our sales initiatives and must be a self-starter, who excels in a high-paced, evangelistic startup environment focused on Law Enforcement and the public safety space. What You’ll Do - Location: Dubai, travel up to 70% of time - Reports to: Sr Manager, Emerging Markets - Achieve mastery of all Axon technologies / products - Use exceptional written and oral communication skills to lead business and technical presentations effectively - Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders - Set and manage expectations with customers and team members - Provide 1st-level technical support throughout the pre-sales cycle for opportunities - Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changing circumstances - Develop relationships with key partners for growth within their customer base - Effectively position the technology against competitive offerings - Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc. - Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings accordingly, assist prospects with initial configuration and orientation - Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services - Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams - Develop Statements of Work (SOW) for Professional Services necessary for binding quote - Perform other duties and projects as assigned Qualifications - Willingness to travel - Fluent English and Arabic, French is a plus - Assist Sales with presentations and analysis to enlarge customer portfolio - Training new employees - Document translation & verification for new products Axon brings to the market - Assist Sales Executives in commercial offer documentation - Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience Requirements - 4+ years customer facing pre-sales or consulting background required - 3+ years of experience with public procurement in META - Experience selling SaaS based solutions - Experience in End User Compute or Cloud Computing preferred - Experience in networking, storage, virtualization, or related technologies - Must have intellectual curiosity, humility, accountability and positive approach - Strong Technical Writing skills to provide professional responses to customer RFPs / RFIs - Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies - Basic knowledge of computer hardware, operating systems, and storage devices - Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort - Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally - Experience developing Statements of Work (SOW) or similar documents - Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies - Basic knowledge of virtualization and cloud technologies - Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, ComTIA Network+, WCNA, etc. - Experience with Law Enforcement technology solutions and public procurement is a plus Benefits - At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. - We are committed to building diverse teams that reflect the communities we serve.

• Collaborate with Account Executives to effectively communicate the technical value of our cybersecurity consulting services during prospect calls, demos, and presentations • Conduct product demonstrations to showcase key features and functionalities and address technical questions and concerns from customers • Contribute to sales strategies, pricing decisions and contract negotiations based on technical considerations • Hands-on experience working cross-product domain with tools such as Linux, Windows, AD, logging, firewalls, Microsoft Azure, Amazon Web Services (AWS), Google Cloud, CrowdStrike, VMware Carbon Black, Duo Security, Office365, Okta, and other security tools • Learn about customers' successes and challenges, sharing customer feedback within Blumira, and advocating for customer interests • Provide the technical knowledge to help customers understand how Blumira can help them meet their business goals • Simplify complex technical concepts into clear, business-relevant language that is accessible to both technical and non-technical stakeholders • Stay current on cybersecurity threats, trends, and technologies to inform customer discussions and internal enablement • Study customer needs, pain points and business challenges to create a customized proposal with the Account Executive team