Relay Robotics provides autonomous service robots that work with humans safely, securely, reliably, and contact-free.
Enterprise Solutions Associate
Location
Florida
Posted
1 day ago
Salary
0
Seniority
Mid Level
Job Description
Enterprise Solutions Associate
Relay Robotics
• Support the full customer lifecycle—from pre-sales assessment through deployment, training, adoption, and post-sales expansion. • Help deliver successful deployments, train hospital staff, analyze utilization, and assist in identifying new opportunities for workflow automation. • Support project managers in executing deployment plans and tracking progress. • Assist with on-site robot setup, route mapping, testing, and configuration. • Prepare documentation, schedules, and resource plans for go-live activities. • Monitor early usage, gather feedback, and help customers reach stable adoption. • Track utilization metrics, delivery volumes, and customer feedback.
Job Requirements
- 1–3 years of experience in operations, technology support, field services, or solution delivery.
- Strong communication skills and comfort working directly with customer stakeholders.
- Ability to manage multiple tasks, coordinate with cross-functional teams, and work independently.
- Willingness to travel to customer sites (20–40%).
- Experience with hardware/software deployments, mobile devices, or automation technology.
- Previous exposure to logistics workflows, hospital support services, or clinical project work.
- Experience delivering training or supporting end-users in a healthcare environment.
- Located in state of Florida
Benefits
- Enjoy a dynamic, mission-driven culture where your impact is tangible
- Opportunity to revolutionize healthcare through robotics
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