Role Description Responsible for the timely and accurate posting of all cash receipts into various patient accounting systems. Responsibilities - Process daily lockbox deposit receipts and prepare for delivery to lockbox. - Assure proper placement of exception and unidentified items. - Monitor and process electronic data. - Maintain complete and accurate records for auditors. - Contact payees of unidentifiable payments to obtain proper placement prior to refunding payment and balance accounts daily. - Monitor, research, and record all checks received on premise; contact payee when unidentifiable or improperly completed (no signature, improper payee, restrictive endorsement, etc). - Contact payees of unidentifiable payments on “Suspense” accounts and report out of balance amounts to Cash Receipts Supervisor. - Transfer payments between hospital patient accounts, practice receivables, and general ledger accounts. - Process and post any adjustments to hospital patient accounts when notification is received from the bank regarding foreign currency differences. - Process and post batches necessary to correct any payment code errors. - Process and post “$0 remittances” in order to record explanation of benefits notes on patient accounts. - Process insufficient and stop payment checks received from Finance or the bank. - Communicate effectively with all levels of Orlando Health employees, and with individuals outside Orlando Health (i.e. insurance companies, clinic, bank, and auditors). - Enter batch totals on daily control log in an accurate and timely manner. - Follow up with appropriate staff to locate missing information. - Maintain necessary logs. - Responsible for answering telephone calls in area when needed. - Efficiently and accurately utilize the computer system to enter appropriate information. - Assist Cash Receipts Analyst II with planning and organizational activities as needed. - At all times maintain confidentiality regarding patient, personnel and corporate issues. - Participate in departmental meetings as necessary. - Seek to gain needed knowledge and experience to promote to Cash Receipts Analyst II position and perform Cash Receipts Analyst II functions as necessary. - Maintain reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. - Maintain compliance with all Orlando Health policies and procedures. Qualifications - High school graduate or GED required. - Required to perform 10-key operations by touch. - Must complete PFS orientation program and all other mandatory training assigned within 6 months of hire. - One (1) year office and computer experience, to include accounting related duties. Requirements - One (1) year office and computer experience, to include accounting related duties. Benefits - All Inclusive Benefits (start day one) - Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Role Description We are seeking a Budget Analyst who will be responsible for developing and analyzing budgets over their complete life cycle. Work as part of the department’s financial team, make recommendations and decisions on financial allocations, and advise management on budget issues. - Develop a variety of budgets, e.g., unrestricted funds, sponsored funds, revenue and gift accounts, using appropriate cost rates for indirect and benefit costs, including all anticipated cost projections, and ensuring consistency with budgeted dollars. - Review and analyze proposed budget plans to confirm thorough and appropriate content and consistency with fiscal requirements and recommend alternatives to ensure project results. - Submit final budgets for approval. - Monitor expenditures, perform budget reconciliation, and make projections based on detailed analysis of fiscal performance and related financial assumptions. - Consolidate budgets into operating and capital budget summaries and statements. - Interpret policy and procedure for the department/unit based on understanding of university policies and/or sponsoring agency guidelines. - Develop comprehensive reports for department/unit administration, faculty, and federal and sponsoring agencies. - Identify over-expenditures and communicate as required with affected faculty and/or staff. - Advise and assist with resolving funding shortfalls/budget variances by recommending an appropriate course of action. - Develop payment schedules and monitor receipt of payments from external and internal entities. - Proactively advise faculty and appropriate administrative staff on the status and availability of funds. - Use various software applications, such as spreadsheets, relational databases, statistical packages, and graphics packages to assemble, manipulate, and format data and/or reports. - Keep abreast of laws and regulations that impact compliance. - Other duties as assigned. Qualifications - Bachelor's Degree in Finance, Accounting, Business or related field. - Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Requirements - Classified Title: Budget Analyst - Job Posting Title (Working Title): Budget Analyst (Oncology) - Role/Level/Range: ATP/03/PB - Starting Salary Range: $46,200 - $80,800 Annually ($70,000 targeted; Commensurate w/exp.) - Employee group: Full Time - Schedule: Mon - Fri / 8am - 4:30p - FLSA Status: Non-Exempt - Location: Remote - Department name: SOM Onc Financial Management - Personnel area: School of Medicine

• Analysis of property documents and land registry records; • Technical support in public expropriation processes; • Processing the removal of restrictions and other encumbrances on the property title; • Actions to incorporate assets into the company's holdings; • Preparation of clarifications and statements for registry procedures; • Follow-up and raising of queries with land registry offices; • Legal and administrative measures for property regularization; • Perform other duties related to the role.

Role Description Provide advisory support to all enterprise contact centers regarding utilization and configuration of contact center applications, specifically Enterprise Workforce Optimization (WFO) solutions and will serve as the overall product expert for the organization. WFO applications allow the organization to measure the customer experience, identify what impacts them the most, and develop tactics to strategically improve and respond. Stability of WFO tools is necessary to manage business processes and provide actionable data to leaders for decision making. - Responsible for design, development, monitoring, administrating, and reporting on the technologies for the Enterprise Contact Center. - Leads the design, development, customization, implementation and support of IVR applications on the Contact Center Portal and outbound dialers. - Makes recommendations and designs IVR applications that create a positive customer experience. - Frequently works with contact center platforms and technologies. - Daily call list loading, consistent monitoring of intra-day dialer and agent activity, as well as campaign reporting. - Monitor performance, daily data integration, validity of output, and coordinate the care and on/off hours maintenance of the applications. - Must be able to accurately assess and resolve basic issues surrounding call list management and agent interaction with the software. - Performs routine dialer maintenance tasks. - Represents the first point of contact for reporting and fixing any issues regarding the contact center and will work closely with supervisors and agents to maintain consistent call delivery. - Customizes IVR environments using required software such as Core JAVA and VXML or others. - Develops applications that can retrieve data using various databases such as Oracle 9i and SQL Server 7.0. - Designs and validates dialing rules meet FCC regulations for all dialing campaigns. - Designs and delivers initial solution configuration and ongoing configuration as Enterprise WFO footprint expands. - Monitors adapters and feeds to ensure they are working properly and engages Enterprise Systems partners to resend if necessary. - Completes model validations to ensure data output is valid and accurate between source and WFM/QM software. - Responsible for managing all IVR projects from inception to implementation and post cut-over support. - Responsible for overall design, expansion, and enhancements of IVRs related to generating new revenue streams. - Independently designs and deploys new applications with other I.T. systems integration for voice technology services and outbound dialers. - Assists with upgrades, fixes, patches and maintains the lab environment in order to execute testing/user acceptance testing. - Participate in on-call rotation. - The Application Administrator also assists with ongoing data integration as new customers or work types are identified. - Telecommuting permitted. Benefits - Medical: Multiple plan options. - Dental: Delta Dental or reimbursement account for flexible coverage. - Vision: Affordable plan with national network. - Pre-Tax Savings: HSA and FSAs for eligible expenses. - Retirement: Competitive retirement package to secure your future. Company Description Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. - Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. - Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.