Virgin Hotels Central Services LLC

Role Description The Task Force Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by supplying the accounting staff with guidance, leadership, and training until a permanent Director of Finance is hired and trained. This position is remote and requires significant travel as needed to support the Virgin Hotels Collection portfolio. - Approach all encounters with guests and teammates in an attentive, friendly, courteous, and service-oriented manner. - Always comply with Virgin Hotels’ standards and regulations to encourage safe and efficient hotel operations. - Accurate and timely preparation of monthly financial statements for the property. - Maximize efforts towards productivity, identify problem areas, and assist in finding and implementing their solutions. - Prepare and present proration schedules during a hotel transition (if needed). - Communicate with owners, asset managers, lenders, investors, and other stakeholders as well as the Virgin Hotels Operations team on asset level financial performance and the effectiveness of hotel finance teams. - When not on a task force assignment, own day-to-day operations and administration of the financial systems portfolio, including Aptech PVNG ERP, ProfitSword, Blackline, BirchStreet, ADP GL, and other in-scope applications; ensure stability, performance, and data integrity. - Monitor hotel revenues and expenses and ensure accurate recording in accordance with Virgin Hotels’ established guidelines. - Investigate and critique variances to budget or to prior year and offer practical improvement methodologies to management. - Support the annual budget cycle, with a focus on properties experiencing vacancies. - Support continuous improvement initiatives and small-to-mid-sized implementations, coordinating with Finance, IT, and business stakeholders to deliver on scope, timeline, and quality expectations. - Ensure hotels’ compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes. - Analyze financial data and operations to assist and advise management in maintaining the hotels’ financial objectives. - Ensure that all balance sheet accounts, including bank reconciliations, are reconciled on a timely basis. - Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, inventories, hotel assets, master keys, payroll, and teammate’s records. - Continually focus on training and development programs for accounting associates to cultivate the “brightest” and “best” talent within the industry. - Train, supervise, and develop staff. - Maintain compliance with Virgin Hotels’ standards and regulations to ensure safe and efficient operation of the hotel. - Direct or prepare all financial reports in accordance with Virgin Hotels’ requirements, meeting various due dates and deadlines. - Conduct and/or attend and contribute to periodic meetings to maintain favorable working relationships among team members and promote maximum morale, productivity, and efficiency (Executive Committee, Sales & Service, Credit, etc.). - Monitor hotels’ compliance in meeting required report deadlines and due dates and react accordingly. Qualifications - Current, legal and unrestricted ability to work in the USA. - Ability to travel to a property with a vacancy when needed. - A minimum of 6 years of related progressive experience in hotel Accounting or related field; or a 4-year college degree with an Accounting/Finance concentration and a minimum of 4 years of related progressive experience; or a 2-year college degree and a minimum of 6 years of related progressive experience. Requirements - There will be days where long hours are required. - Sedentary work, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. - Must be able to convey information and ideas clearly. - Must be able to evaluate and select among alternative courses of action quickly and accurately. - Must routinely meet deadlines. - Must be able to multitask. - Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. - Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the need. - Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. - Must be able to work with and understand financial information and data, and basic arithmetic functions. - Must be able to prioritize departmental functions to meet due dates and deadlines.

Role Description The Director of Cybersecurity oversees the secure implementation and maintenance for the Virgin Hotel Collection’s IT Cybersecurity needs, ensuring its reliability, performance, and compliance. This role involves managing assets, security protocols, and security operations needs while also ensuring compliance with relevant regulations and industry standards. This role will play an important part in guiding the deployment and oversight of security technologies for Virgin Hotels Collection. They will continue to work with and guide the business to ensure they remain compliant with industry standards, best practices, and security protocols as needed. This will be done by performing property visits, assisting with property budgets (P&L and Capital), and working with the home offices regarding new capabilities and security needs being introduced into the business. Responsibilities - Develop and execute multi-year cybersecurity strategies and roadmaps aligned with business objectives. - Manage, mentor, and maintain the security team, including internal teammates and MSPs. - Lead major crisis management efforts, from investigating breaches to implementing long-term recovery solutions. - Ensure adherence to regulatory frameworks like PCI-DSS, ISO 27001, GDPR, HIPAA, and industry best practices. - Oversee vulnerability audits, penetration testing, and third-party risk assessments. - Prepare and manage the cybersecurity budget, justifying capital and operational expenses to executive leadership. - Manage security operations, including incident response, vulnerability management, and threat detection. - Implement operational policies and procedures, ensuring they are aligned with industry best practices and regulatory requirements. - Manage relationships with IT Security vendors, ensuring they adhere to requirements and provide timely support. - Monitor the performance of IT infrastructure and security systems, identifying areas for optimization and improvement. Qualifications - Great team player with the ability to create excellent working relationships across the group. - Ability to break down barriers and resolve potential conflicts swiftly and effortlessly. - Strong communication and presentation skills to all levels of management. - Creativity and innovation are essential! - Ability to multi-task between operational support, problem solving, and enhancement/implementation projects. - Ability to think outside the box and approach all issues with a completely fresh approach. - Ability to anticipate needs and over deliver wherever possible. - Enjoy process improvement. - Evoke inspiration in those around you and encourage them to create their best work. - Unwavering integrity and endless work ethic. - Appreciate constructive feedback, as well as graciously providing the same. - Tenacious and self-motivated. - Self-starter, organized, independent, open. Requirements - Current, legal, and unrestricted ability to work in either the United States or the United Kingdom, depending on location. - Deep understanding of network security, cloud architecture (AWS/Azure/GCP), SIEM, EDR, and zero-trust models is a must. - 5–10 years of progressive technology experience, with at least 3 years in a leadership or management role required. - University degree in Information Technology or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job is preferred. - Certifications: Industry-recognized credentials such as CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager), or CISA is preferred. - Experience in Hospitality IT Operations, Infrastructure, and Security is strongly preferred. - Knowledge of on-property hospitality technologies and how they interact with each other is preferred. - Knowledge of desktop computing environment in a hotel and/or resort is preferred. - Knowledge of hotel networking environment is preferred. - Ability to travel domestically and internationally up to 10%. - Willingness to work evenings, weekends, and holidays, as needed.