• Itinerary Design: Create personalized cruise and tour itineraries that match each clients preferences, including accommodations, excursions, transportation, and dining options. • Client Consultations: Conduct virtual meetings or calls to learn about clients travel interests, expectations, and budgets. • Supplier Coordination: Work with trusted cruise lines, tour operators, and travel vendors to secure quality options and pricing. • Booking Management: Handle all aspects of the booking and confirmation process to ensure accuracy and a seamless travel experience. • Customer Support: Provide professional assistance before, during, and after travel, including changes or special requests. • Travel Research: Stay up to date on destination news, seasonal offers, and industry trends to enhance client recommendations. • Post-Trip Engagement: Follow up with clients after travel to gather feedback and encourage future planning.

• Consult with couples to understand their vision, preferences, and budget. • Research and recommend romantic destinations, resorts, and activities. • Design and present customized honeymoon itineraries. • Book flights, accommodations, transportation, and excursions using industry tools. • Stay up-to-date with travel trends, romance packages, and special promotions. • Provide expert advice on travel requirements, insurance, and VIP enhancements. • Offer exceptional client support before, during, and after travel.

• Consult with Clients: Understand client preferences, needs, and budgets to provide customized travel recommendations. • Plan & Book Travel: Arrange flights, accommodations, transportation, excursions, and other travel services with accuracy and attention to detail. • Provide Expert Recommendations: Stay current on travel trends and destinations to deliver knowledgeable guidance on packages, activities, and experiences. • Customer Support: Deliver outstanding service before, during, and after trips, resolving questions or concerns promptly. • Build Relationships: Foster long-term client connections through dependable support and exceptional follow-through. • Stay Organized: Manage multiple bookings at once, ensuring all travel details and communications are accurately maintained in the CRM. • Handle Changes & Cancellations: Coordinate itinerary updates, including rebookings, cancellations, and adjustments when needed.

• Oversee the booking process, including reservations, scheduling, and client communications. • Provide exceptional customer service by addressing inquiries, resolving issues, and handling special requests promptly and professionally. • Build and maintain strong relationships with customers, ensuring repeat business and customer loyalty. • Manage booking changes, cancellations, and refunds, ensuring customers are informed and all updates are accurately recorded. • Offer clients personalized advice, including destination suggestions, accommodation options, and transportation arrangements based on their preferences, budget, and needs. • Monitor global advisories, restrictions, and safety concerns, informing customers about potential risks or disruptions. • Advise clients on visa requirements, documentation, health precautions, and necessary vaccinations depending on destination. • Assist customers in creating detailed itineraries, incorporating must-see attractions, activities, and dining recommendations. • Provide destination-specific cultural tips, local customs, and etiquette to ensure customers have a smooth and enjoyable experience abroad.