Role Description Research, design, and develop computer and network software or specialized utility programs. Duties include: - Develop proprietary Optum software and systems that automate and facilitate Optum’s day-to-day business needs. - Ensure these systems meet Optum’s demanding standards for privacy and security as required by strict internal policies and industry-specific regulations. - Create efficient, high-performance enhancements to the proprietary Optum systems that directly address and achieve specific Optum customer goals. - Design, develop and implement new features that build on existing functionality, including but not limited to integrating new technology. - Ensure compliance with Optum’s software development life cycle protocols and ensure project priorities are recorded and satisfied according to those protocols, raising any risk factors to the appropriate Optum project management team. - Constantly improve functionality to the user base. - Satisfy Optum data accessibility standards by ensuring all Optum electronic information and technology is fully usable by people with disabilities. - Design and develop reporting as needed to summarize and analyze Optum system functionality. - Satisfy technical requirements for performance, resiliency, availability and scalability. - Collaborate with Optum system users to build, extend and enhance systems that accelerate efficiency and innovation across the organization. - Provide post deployment support and quickly respond to and resolve unexpected service problems in production. - Facilitate all Optum quality assurance protocols, including user acceptance testing, by quickly resolving issues and providing all required metrics and data, including issue tracking. Qualifications - Bachelor’s degree in Computer Science, Computer Information Systems, Electronics Engineering or related field. - 4 years of progressive post baccalaureate experience in the job offered or in an Engineering-related occupation. Requirements - Developing custom Aura Components to build dynamic, responsive user interfaces within the Salesforce Lightning Experience. - Apex development for implementing custom business logic and streamlining complex workflows. - Creating custom Apex REST endpoints and consuming third-party APIs within Salesforce. - Implementing data models, custom objects, junction objects, triggers and batch automation. - GIT-based workflows for managing code versions and facilitating seamless team integration. - Navigating business requirements and translating them into effective technical solutions. - Analyzing, troubleshooting, and resolving incidents and support tickets within SLA timelines using tools like ALM, ServiceNow, or JIRA. Benefits - Medical, dental, and vision coverage. - Matching 401k. - Employee stock purchase plan.

Role Description - 5+ years of hands-on MicroStrategy administration - Experience hosting MicroStrategy on cloud (GCP/AWS/Azure) - Strong knowledge of: - Intelligence Server configuration - Metadata management - User & object security - Caching and cube optimization - Experience managing multiple instances/environments - Understanding of Kubernetes or VM-based deployments - Strong troubleshooting skills (CPU/memory/network bottlenecks) - Experience with patching and version upgrades - Basic SQL knowledge - Experience with monitoring tools (Stackdriver, CloudWatch, Prometheus, etc.) Company Description At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

Role Description We are looking for a Forward Deployed Engineer. Someone who goes into a client, understands the operation, spots where the real optimisation potential sits, and pushes it all the way through to execution with a strong engineering team behind them. - Embed directly with clients to understand the operation and where the real value sits. - Drive adoption by sequencing rollouts, working with the people who have to use the tool, and staying through the unglamorous part. - Translate business needs into AI solutions that actually ship. - Learn when to push, when to slow down, and when something is starting to break under load. - Work closely with engineers, data specialists, strategists, and designers in a company where the distance from thinking to building is intentionally small. Qualifications - Experience with management consulting, change management, or adoption of AI solutions in production. - Understanding of software development, ML or data engineering. - Familiarity with AI and GenAI frameworks, possibly with some MLOps and evals exposure. - Experience with cloud environments like Azure or GCP. - Coding with agents like Claude Code, Codex or Cursor. - Working directly with clients and stakeholders. - Owning delivery end to end, from a vague problem to a live, adopted solution. - Curiosity, taste and a builder mentality matter just as much to us as specific tools or years of experience. Benefits - Healthcare insurance - Pension plan - Parental leave - Social gatherings - New tech gear - Central office - Free lunch, coffee, snacks, and Friday beers - Skill development - Paid holiday - Remote work allowed - Pet friendly

***This role is located 50% of the time at a client location within the assigned country*** Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category. A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.” About You: As a Forward Deployed Engineer (FDE), you work directly with manufacturers to design, build, and deploy solutions on Tulip’s Frontline Operations Platform. You operate at the intersection of solution engineering, manufacturing operations, and customer outcomes, translating real shop-floor problems into scalable, production-ready solutions. You will embed with customers at their facility to rapidly implement applications, integrations, and workflows that improve quality, productivity, and traceability across manufacturing operations. What skills do I need? Must be able to travel up to 50% - 5+ years of experience in manufacturing, industrial software, or manufacturing-focused technology roles, with at least 4 years of experience in direct, customer-facing or consultant roles - Ability to walk a shop floor and independently identify opportunities for operational improvement - Experience with Operations Technology, including MES, ERP, quality, or production systems (Architecture and implementation experience strongly preferred) - Experience integrating systems and devices in manufacturing environments - Strong understanding of manufacturing workflows, quality, traceability, and operational constraints - Proven ability to lead complex technical or operational initiatives end to end - Strong project management, organization, and communication skills - Comfortable and experienced in customer-facing, technically deep conversations - Ability to think creatively and strategically while delivering practical solutions - A demonstrated commitment to viewing problems through the customer’s lens - Ability to learn quickly and lead by example in ambiguous environments - BS degree in Engineering or a related technical field (or equivalent experience) Key Responsibilities: Customer-Embedded Solution Delivery - Partner with plant-level and corporate stakeholders at a customer’s site (operators, engineers, IT, quality, operations leadership) - Lead design, build, and deployment of customer-specific Tulip solutions - Work side by side with customers and partners to implement solutions in live manufacturing environments - Deploy solutions to live production environments with minimal disruption OT / IT Integration - Integrate with shop-floor systems such as PLCs, MES/ERP, and quality systems - Work with machine data, events, and production context (orders, materials, routings) - Troubleshoot and resolve complex issues spanning software, data, and operational workflows - Serve as the technical owner for forward-deployed customer solutions Technical Leadership & Enablement - Serve as the technical authority during customer deployments - Advise on architecture, scalability, security, and reliability in regulated or high-availability environments - Document solutions and share learnings across internal teams - Communicate and work with broader customer team to strategize for success Product & Platform Feedback - Represent the voice of the customer to Product and Engineering teams, and collaborate to influence Product roadmap and feature design - Help generalize customer-specific solutions into reusable product capabilities - Contribute to internal process development, best practices, and cross-team collaboration Key Collaborators: - Tulip Account Executives - Customer Success Managers - Product Managers - Engineering Working At Tulip We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include: - Direct impact on product and culture - Company equity - Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K) - Flexible work schedule and unlimited vacation policy - Virtual company events and happy hours - Fitness subsidies - An inclusive, dog-friendly office with diverse and inspiring colleagues We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across the EU. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is 70,000 - 105,000 Euro per year. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.