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Tulip

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Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

7 open rolesTeam 310Since 2014Latest: May 21, 2026, 7:10 PM UTC
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7 Jobs

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Continuous Improvement Project Manager

Tulip

Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

Project Manager19 days ago
Full TimeRemoteSeniorTeam 310Since 2014

This role is located in Somerville, MA- We are a hybrid work environment and are in the office 3+ days/per week. Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category. A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.” About You: - You know the challenges in manufacturing and operations, and you believe there is a better way - You thrive on communicating and can do so across levels, with people from the shop floor to engineering managers to executives - You’re meticulously organized, able to prioritize in ambiguous situations for yourself and your team, and look ahead to risks and mitigate then - You understand the business impact of operational improvements - You’re ready for a start-up environment as part of a fast growing SAAS company What skills do I need? - 5+ years work experience in continuous improvement, process engineering, manufacturing / production operations, manufacturing management consulting, customer success operations or equivalent - Experience working with multi-divisional, multi-geographical customers and managing stakeholders across multiple functions - Experience working with manufacturing operations - Ability to develop project plans with owners and timelines, for teams that include customers, partners, and internal resources - Interpersonal, written and oral communication skills, including running meetings and delivering executive-level presentations Nice to have: - Lean/ Six Sigma - Agile and/ or scrum methodologies - PMP - Life sciences manufacturing experience Key Responsibilities: - Manage project plans, timelines, budgets, and deliverables collaboratively with cross-functional teams and customers - Collaborate with internal experts and customers to define project success and requirements - Lead organization of information and communication to allow teams to focus on project work - Provide expertise and thought leadership to guide customers through manufacturing digital transformations - Understand technical project details enough to manage and escalate when needed - Scope and quote projects for customers - Contribute to internal process development and continuous improvement - 25% expected travel Key Collaborators: - Customers - Internal customer-facing technical teams - Sales/ commercial - Tulip’s partners Working At Tulip We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include: - Direct impact on product and culture - Company equity - Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K) - Flexible work schedule and unlimited vacation policy - Virtual company events and happy hours - Fitness subsidies - An inclusive, dog-friendly office with diverse and inspiring colleagues We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $110,000-130,000. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

United States
$110K - $130K / year
Tulip logo

Senior DevOps Engineer

Tulip

Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

DevOps Engineer56 days ago
Full TimeRemoteSeniorTeam 310Since 2014

To be considered for this role, candidates must have United States Citizenship due to the nature of the assignments. If you do not have U.S. Citizenship, you will not be considered for the position. Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category. A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work." About You You're a senior infrastructure engineer who believes that the best system is one that runs itself. You thrive on building automation that eliminates toil, designing for resilience at global scale, and owning the full lifecycle of cloud infrastructure — from architecture to observability. You bring a bias for action and a continuous improvement mindset to everything you do: if something can be automated, you'll automate it; if a system is fragile, you'll make it robust. You're equally comfortable diving deep into a production incident and partnering with developers to make their lives easier. What Skills Do I Need? - 5-7+ years of hands-on DevOps or Infrastructure Engineering experience, with demonstrated ownership of production cloud environments at scale - Proficiency with modern cloud infrastructure tooling — experience with Kubernetes, Helm, Terraform, Ansible, and major cloud providers (AWS and/or Azure) is highly relevant - Experience managing enterprise-grade data persistence layers, including NoSQL and SQL databases, key/value stores, and messaging systems (e.g., AMQP, MQTT) - Familiarity with observability and monitoring tooling (e.g., Prometheus, Mimir, Thanos, Grafana) and a strong understanding of what good SRE practice looks like in a fast-growing SaaS environment - Exposure to modern programming or scripting languages used in infrastructure contexts (e.g., Go, TypeScript, Python, Bash) - Bachelor's degree in Computer Science, Engineering, or equivalent practical experience - Must be able to work Eastern Time Zone (Boston) Hours Key Responsibilities - Own the deployment, health, and continuous improvement of Tulip's multi-cloud, multi-region SaaS environments — including clusters spanning the US, Europe, and Asia - Design and evolve cloud architecture to ensure customer availability, stability, and performance as Tulip scales globally - Own and continuously improve Tulip's CI/CD infrastructure, driving toward a fully automated, human-interaction-free software delivery lifecycle - Build automation tooling and internal systems that reduce operational toil and increase developer velocity — if it can be automated, automate it - Define and maintain observability standards across Tulip's cloud environments, including metrics, alerting, logging, and distributed tracing - Proactively identify performance degradation and capacity risks before they impact customers; lead incident response and drive root cause analysis - Serve as a close partner to application engineering teams throughout the software development lifecycle, providing infrastructure guidance and support - Participate in the on-call rotation and contribute to a culture of continuous improvement through documentation, runbooks, and process iteration Key Collaborators - Application Engineering teams - Edge & Hardware teams - QA team - Product Management - Customer Support Working At Tulip We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include: - Direct impact on product and culture - Company equity - Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K) - Flexible work schedule and unlimited vacation policy - Virtual company events and happy hours - Fitness subsidies We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $130,000 - $190,000 per year. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

United States
Job Closed
Tulip logo

Account Executive, UK & Ireland Manufacturing

Tulip

Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

Full TimeRemoteSeniorTeam 310Since 2014

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category. A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.” About You: - You are driven by new business development and have a proven track record of managing the full sales cycle for SaaS solutions in the manufacturing industry. - You are commercially-minded and thrive in environments that are scaling quickly, and you're excited to contribute to building new processes. - You have a customer-centric approach, with a genuine desire to listen to and learn from clients and partners. - You possess a hands-on mentality and are adept at managing large, complex projects. What skills do I need? - 5-7+ years of experience in an Account Executive role, selling complex software solutions into the manufacturing sector. - Deep understanding of the UK manufacturing industry is highly desirable. - A consistent track record of achieving and exceeding sales targets. - Excellent written and oral communications skills - Trained/certified in value-selling sales methodologies - A positive, can-do attitude is a key quality to succeed on the Tulip team - Familiarity with Salesforce.com is a plus; organize / report on all sales productivity on a consistent basis - Ability to quickly learn Salesforce, Outreach, Zoominfo, Linkedin Sales Navigator - Experience in cross functional collaborations and contributions to building highly functional commercial teams Key Responsibilities: - Break into and drive large, complex deals through lead to close. Experience navigating large company procurement processes. - Drive account strategies and account plans to execute a sales process and win deals within assigned accounts. - Manage multiple customer opportunities with multiple partners at once while maintaining a high level of attention to detail. - Build accurate forecasting and an operational cadence with management - Drive referenceable customer satisfaction in your accounts - Expertly demonstrate Tulip technology to end users and execute opportunities with channel partners. - Have passion for technology and speak fluently about current trends related to SaaS, PaaS, IoT, and cloud solutions. - Develop champions, stakeholder mind-share, and close at the VP/C-level. - Be a planner and lead the preparation of client engagements across internal and partner stakeholders to speed deal cycle times. - Leverage and collaborate with internal/external resources as a team player; Professional Services, Pre Sales Engineering, Marketing, Channel Partners, etc. Key Collaborators: - Sales - Pre Sales Engineering - Customer Success - Marketing - Professional Services - Channel and Alliances Working At Tulip We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include: - Company equity: Share in the success you help create. - Holiday Allowance: Unlimited vacation policy. - Learning & Development: A dedicated budget for your professional growth. We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

United Kingdom
Job Closed
Tulip logo

Product Support Engineer

Tulip

Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

Support Engineer63 days ago
Full TimeRemoteMid LevelTeam 310Since 2014

This role is located in Japan - We are a remote work environment for 2026 with future plans to open up an office in 2027. Candidates must possess a valid Japanese work visa at the time of application. We are unable to provide visa sponsorship for this position. Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement. A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator. Tulip has also been named one of Energage’s Top Workplaces USA and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work” for 2024. About You: - You are willing to work in a fast paced, challenging, quickly changing environment. - You are keen to learn the latest technologies and improve yourself. - You are tech savvy with years of experience on technical product support, working with customers through multiple forms of communication including chat and web calls. - You are genuine, humble, curious and willing to work in a fun, diverse culture. What skills do I need? - Experience with ticketing systems (e.g. ZenDesk). - Experience in manufacturing or process engineering. - Familiarity with Atlassian environment (e.g. Jira, Confluence). - Collaborative attitude to partner with and manage multiple teams to resolve issues. - Exceptional communication skills, written and oral. - Business level of English to communicate with internal team and handle English knowledge database - Business level of Japanese to communicate with Japanese customers,internal team, and handle Japanese material What tech experience would be preferred? - Intermediate - API and HTTP (post/get, auth, etc.) - Shell scripting (MacOS, UNIX) - Basic - SQL (PostgreSQL) and Mongo databases, queries - Network/Cloud (AWS, Azure) Key Responsibilities: - Act as the frontline contact for customers in need of support, and provide timely, accurate, and complete responses to inquiries. - Educate customers on the product, usage, and features. - Diagnose, troubleshoot, and resolve technical issues, working with cross-functional teams as needed. - Escalate and follow-up complex cases with key collaborators below. - Manage Support workload to provide visibility to issues and resolution status. - Continuously improve the internal support processes and tools. - Expand product documentation held in our customer-facing knowledge base. - Process business and technical information for customers and provide feedback for the developer teams. - Participate in an on-call rotation to provide occasional support during off-hours, including nights and weekends, for critical issues. Key Collaborators: - All other customer facing teams: Applications Engineering, Customer Solutions, Customer Success - Software Engineering (multiple sub-teams as applicable) - Hardware Engineering Working At Tulip We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include: - Direct impact on product and culture - Company equity - Hybrid Work Style - Learning & Development benefit Comprehensive social insurance package (Health, Pension, Employment, and Workers' Compensation - Commutation Allowance We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

Japan
Tulip logo

アカウントエグゼクティブ(製造業向け・日本) Account Executive - Manufacturing (Japan)

Tulip

Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

Full TimeRemoteSeniorTeam 310Since 2014

Tulipは、製造現場の在り方を再定義し、グローバル企業がより柔軟でデータドリブンなオペレーションを実現できるよう支援しています。MIT発のAIネイティブかつノーコードプラットフォームとして、現場のデジタル化、品質向上、そしてリアルタイムでの可視化を可能にします。 三菱電機との戦略的投資およびアライアンス、ならびにDMG森精機との長年にわたる強固なパートナーシップを背景に、Tulipは日本市場での展開をさらに加速させています。これらの取り組みは、業界をリードする企業からの強い信頼と評価を示すものであり、日本のエンタープライズ製造業における大規模なデジタルトランスフォーメーションを支援する基盤となっています。 現在、日本におけるエンタープライズビジネスの立ち上げ・拡大を担う、初期メンバーとなるAccount Executiveを募集しています。本ポジションでは、大手製造業のお客様に対する戦略的な提案活動をリードし、複雑かつ長期的な関係構築を行っていただきます。自ら機会を創出するハンターとしての推進力と、ビジネスをゼロから築いていくビルダーとしての視点を併せ持ち、整備途上の環境の中でセールスプロセスやGo-to-Market戦略の構築にも主体的に関わっていただきます。また、パートナーとの連携を通じて成果を創出する場面も多く、パートナーエコシステムの中で効果的に協働できる方を求めています。 This role is located in Japan - We are a remote work environment for 2026 with future plans to open up an office in 2027. Candidates must possess a valid Japanese work visa at the time of application. We are unable to provide visa sponsorship for this position. About the jobThis role is located in Japan - We are a remote work environment for 2026 with future plans to open up an office in 2027. Candidates must possess a valid Japanese work visa at the time of application. We are unable to provide visa sponsorship for this position. Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category. A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work." About You: - Proven track record of exceeding quota in complex SaaS sales cycles, from prospecting to close. - Demonstrated ability to navigate complex sales scenarios and provide creative solutions. - Experience selling complex enterprise software solutions to Japanese clientele within a high growth startup, or scale up environment. - Comfortable with ambiguity and eager to contribute to building scalable sales processes. - Experience either working at a Start-up or helping to develop a new business unit in an multi-national company is a plus.. - Genuine, humble, and intellectually curious, with a passion for learning about manufacturing and technology. - Strong customer-centric approach, focused on building long-term relationships. - Positive, proactive, and collaborative team player. What skills do I need? - 5-8+ years of proven success in SaaS sales, ideally within the manufacturing or industrial sector. - Demonstrated history of consistently exceeding quota in previous sales roles. - Proficient in Salesforce.com;, Outreach, ZoomInfo, and LinkedIn Sales Navigator. - Highly productive communication skills, with ability to manage multiple emails, phone calls, social media, and more each day - Knowledge of MES, or other manufacturing software is a plus. - Demonstrated ability to learn new software quickly - Excellent written and verbal communication skills, with the ability to present complex solutions to diverse audiences. - Strong ability to manage multiple priorities and maintain a high volume of activity. - Business level of English to communicate with internal team and handle English knowledge database - Business level of Japanese to communicate with Japanese customers,internal team, and handle Japanese material Key Responsibilities: - Drive revenue growth in the Japanese market by managing the full sales cycle, from prospecting to closing strategic deals within mid-market and enterprise accounts in targeted industries. - Develop and execute effective sales strategies to achieve and exceed quarterly and annual revenue targets. - Have a passion for technology and speak fluently about current trends related to SaaS, PaaS, IoT, and cloud solutions. - Accurately forecast sales pipeline and maintain meticulous records in Salesforce.com. - Present compelling value propositions that address customer pain points and demonstrate the technical superiority of the Tulip platform. - Build and maintain strong relationships with key stakeholders, including VP/C-level executives and technical decision-makers. - Collaborate with cross-functional teams (Sales Engineering, Marketing, Customer Success) to ensure customer satisfaction and successful implementations. - Stay up-to-date on industry trends and competitive landscape to effectively position Tulip's solutions. Key Collaborators: - Sales - Customer Success - GTM & Operations - Marketing - Professional Services Working At Tulip We know even great candidates experience imposter syndrome. Even if you don't match every requirement, applying gives you the opportunity to be considered. We're building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include: - Direct impact on product and culture - Company equity - Hybrid Work Style - Learning & Development benefit - Comprehensive social insurance package (Health, Pension, Employment, and Workers' Compensation - Commutation Allowance We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

Japan
Tulip logo

Senior DevOps Engineer

Tulip

Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

DevOps Engineer63 days ago
Full TimeRemoteSeniorTeam 310Since 2014

This role is located in Japan - We are a remote work environment for 2026 with future plans to open up an office in 2027. Candidates must possess a valid Japanese work visa at the time of application. We are unable to provide visa sponsorship for this position. Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category. A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore,Israel, and Japan. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.” The DevOps Engineering team is responsible for ensuring the reliability and performance of our services for our rapidly growing customer base, with a specific focus on supporting the digital transformation of manufacturing operations for our customers in Japan. This includes managing and evolving our entire cloud architecture to support a global workload (from the US to China, we host Tulip everywhere). The team is using modern tools, technologies and processes to automate the entire cloud software lifecycle. This means finding creative ways to use the fast changing cloud technology to ensure customers’ stability and availability. Automating everything without the need of human-interaction is our credo. About You As a senior infrastructure engineer, you believe the best systems are self-running, thriving on automation that eliminates toil and architecture designed for global resilience. You bring a bias for action to the full cloud lifecycle and excel in collaborative startup cultures where internal motivation and a love for learning are the baseline. Whether working independently or as part of a team, you are dedicated to continuous improvement and solving the industry's toughest technical challenges. What Skills Do I Need? - 5-7+ years of hands-on DevOps or Infrastructure Engineering experience, with demonstrated ownership of production cloud environments at scale - Proficiency with modern cloud infrastructure tooling — experience with Kubernetes, Helm, Terraform, Ansible, and major cloud providers (AWS and/or Azure) is highly relevant - Experience managing enterprise-grade data persistence layers, including NoSQL and SQL databases, key/value stores, and messaging systems (e.g., AMQP, MQTT) - Familiarity with observability and monitoring tooling (e.g., Prometheus, Mimir, Thanos, Grafana) and a strong understanding of what good SRE practice looks like in a fast-growing SaaS environment - Exposure to modern programming or scripting languages used in infrastructure contexts (e.g., Go, TypeScript, Python, Bash) - Bachelor's degree in Computer Science, Engineering, or equivalent practical experience - Business level of English to communicate with internal team and handle English knowledge database - Business level of Japanese to communicate with Japanese customers,internal team, and handle Japanese material Key Responsibilities - Own the deployment, health, and continuous improvement of Tulip's multi-cloud, multi-region SaaS environments — including clusters spanning the US, Europe, and Asia - Design and evolve cloud architecture to ensure customer availability, stability, and performance as Tulip scales globally - Own and continuously improve Tulip's CI/CD infrastructure, driving toward a fully automated, human-interaction-free software delivery lifecycle - Build automation tooling and internal systems that reduce operational toil and increase developer velocity — if it can be automated, automate it - Define and maintain observability standards across Tulip's cloud environments, including metrics, alerting, logging, and distributed tracing - Proactively identify performance degradation and capacity risks before they impact customers; lead incident response and drive root cause analysis - Serve as a close partner to application engineering teams throughout the software development lifecycle, providing infrastructure guidance and support - Participate in the on-call rotation and contribute to a culture of continuous improvement through documentation, runbooks, and process iteration Key Collaborators - Application Engineering teams - Edge & Hardware teams - QA team - Product Management - Customer Support Working At Tulip We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include: - Direct impact on product and culture - Company equity - Hybrid Work Style - Learning & Development benefit - Comprehensive social insurance package (Health, Pension, Employment, and Workers' Compensation - Commutation Allowance We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

Japan
Tulip logo

Account Executive - Life Sciences

Tulip

Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

Account Executive109 days ago
OtherRemoteSeniorTeam 310Since 2014

Tulip , the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category. A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.” About You: You are on the front lines working with large strategic customer accounts from the life sciences industry. You are equally experienced and comfortable presenting from top-level executives to front-line manufacturing operators in Life Science companies. Mapping and navigating complex relationships with multiple stakeholders each with individual interests and responsibilities will be key to your success. You successfully navigated a complex sale into companies from the life sciences space. You are used to building, managing and closing opportunities within a new pipeline and including proof of concept and expansion deals. Acronyms like ERP,  MES, GxP, eBR,eDHR, LIMS and LES are part of your daily conversations. What skills do I need? 7+ years selling into Life Science accounts at top management levels; manufacturing and or lab solutions to the life sciences industry required Recent experience managing a diverse pipeline across multiple types of life sciences customers and achieving 100% plus quota Demonstrated ability to operate and move deals through complex organizations, prospect and penetrate new accounts and work with channel partners Excellent written and oral communications and presentation skills Experience in value-based selling, MEDDPICC and closing large enterprise deals Proficiency with Salesforce.com, organizing & reporting sales productivity on a consistent basis Experience with SaaS/PaaS, manufacturing software,  R&D, clinical manufacturing, and/or lab software is a plus Location preference: Research Triangle Park, NC Key Responsibilities: Break into and drive large, complex deals from lead to close. Experience navigating complex company procurement processes. Drive account strategies and coordinate selling efforts with channel partners to execute a sales process and win deals. Manage multiple customer opportunities with multiple partners at once while maintaining a high level of attention to detail. Build accurate forecasting and an operational cadence with management Drive referenceable customer satisfaction in your accounts Expertly demonstrate Tulip technology to end users Have passion for technology and speak fluently about current trends related to SaaS, PaaS, IoT and cloud solutions. Develop champions, stakeholder mind-share and close at the VP/C-level. Leverage and collaborate with internal/external resources as a team player; Customer Team, Sales Engineering, Marketing, Channel Partners, Operations, Finance, etc. Key Collaborators: Sales Team and Customer Success Team Working At Tulip: We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. Benefits of working with us include: Direct impact on product and culture Company equity Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K) Flexible work schedule and unlimited vacation policy Virtual company events and happy hours Fitness subsidies We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $100,000 - $150,000 per year. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

United States
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