Tulip

This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week. Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category. A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work." About YouYou've seen the challenges of day-to-day manufacturing operations firsthand — the inefficiencies, the untapped potential, and everything in between. You believe technology should make people's jobs better, not harder, and you're energized by the challenge of making that happen. You're humble, curious, and just as comfortable presenting to a C-suite executive as you are walking a production line. You thrive in fast-moving environments, take ownership of what you build, and genuinely care about the customers you work with. What skills or experience do I need? - 3-5+ years of experience in manufacturing, operations technology, or a related field, with demonstrated customer-facing project leadership - Experienced in Operations Technology, including MES, ERP, or similar systems; architecting and implementation experience is a strong plus - Experienced in system and device integration in the manufacturing industry - Proven track record leading Lean Manufacturing or continuous improvement initiatives; ability to walk a shop floor and identify opportunities - Strong project management, organization, and communication skills — written and verbal — with experience managing enterprise-level engagements - 25% travel expected within North America - BS in Engineering or similar field Key Responsibilities - Partner with customers to deeply understand their operational challenges, goals, and success criteria — supporting solution architecture for their specific processes - Work side-by-side with customers and partners to develop, configure, and implement Tulip solutions - Support delivery of enterprise-level customer projects from kickoff through delivery, ensuring on-time, high-quality outcomes - Build and maintain trusted relationships across customer organizations, from the shop floor to the C-suite - Provide ongoing technical support to customers, diagnosing issues and driving resolution with urgency and care - Leverage knowledge of OT/IT systems (MES, ERP, device integration) to guide customers through complex implementation decisions - Serve as a consistent voice of the customer internally — surfacing insights, patterns, and feedback to Product and Engineering teams - Contribute to the development and improvement of internal processes, playbooks, and delivery frameworks Key Collaborators - Account Executives - Customer Success Managers - PreSales Engineering - Product Management & Engineering - Professional Services Team Working At TulipWe know even great candidates experience imposter syndrome. Even if you don't match every requirement, applying gives you the opportunity to be considered. We're building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include: - Direct impact on product and culture - Company equity - Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D, FSA, Commuter Benefits, Parental Leave, and 401(K) - Flexible work schedule and unlimited vacation policy - Virtual company events and happy hours - Fitness subsidies - Dog-friendly office We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $90,000 - $130,000 per year. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

***This is a role in the EU with occasional to the Munich office*** Tulip brings modern technology and AI into manufacturing. Manufacturing accounts for almost 20% of the global economy and one in every seven workers on Earth, yet remains among the least digitized. More than a decade ago, we created the category to close that gap: AI-native software that puts cutting-edge tools directly in the hands of the people on the manufacturing front lines. Because we are human-centered and tech-obsessed, we are building a future of work where human ingenuity is amplified with the latest technology. In January 2026 we became one of Boston's few new AI unicorns, reaching a $1.3B valuation. We're growing double digits in revenue year over year. The world's best manufacturers run on Tulip - turning inventory 10x faster, releasing gene therapies in hours instead of weeks, and training master craftspeople to forge engagement rings 5x more rapidly. Headquartered in Somerville, MA with offices in Germany, Hungary, Singapore, Japan, and Israel, we've been consistently named a World Economic Forum Global Innovator, a Gartner leader, and one of Built In Boston's "Best Places to Work." We run the way we build: AI-forward, humanistic, and high ownership. We're looking for builders who are energized by complex problems, rapid cycles, and the unique opportunity to see their impact on a global scale. About You: - You're analytically rigorous, full of ideas, and wired to see your work drive real outcomes. - You thrive owning a market end to end — the narrative, the campaigns, the content, and the pipeline — not just a slice of the funnel. - You drive a go-to-market pod alongside sales, BDRs, and pre-sales, iterating fast and owning every campaign from strategy to launch without waiting on a handoff. - You've already rebuilt parts of your workflow with AI, and here you'll use it to move faster than a traditional team ever could. What skills do I need? - 5-12+ years in go-to-market, strategy, product marketing, management consulting, or product management, with a record of owning outcomes rather than completing tasks. - Deep domain knowledge in a technical industrial or life sciences vertical, or a demonstrated ability to get there fast. - Strong writing: you can produce a compelling narrative piece, a tight campaign brief, or a sharp landing page without a creative team. - AI-native practice: you have replaced meaningful parts of your own workflow with AI tools and can demonstrate it in an interview. - Analytical rigor: you understand pipeline math, read a campaign performance report, and tell signal from noise. - Low ego, high accountability: you would rather learn what works than be right. - French and English proficiency is a must. Key Responsibilities: - Own messaging, positioning, campaigns, and content for your vertical, end to end. - Carry sourced and influenced pipeline targets, driving your go-to-market pod across Sales, BDRs, and pre-sales. - Write and produce campaign assets, including ebooks, webinars, one-pagers, and landing pages, to the standard your market requires. - Synthesize market trends, field intelligence, and performance data into messaging adjustments in real time. - Design and run multi-touch, account-level campaigns in partnership with digital and the AI go-to-market engineer. - Use AI to produce, test, and iterate on assets and campaigns at higher volume. Key Collaborators: - Sales, BDRs, and pre-sales in your go-to-market pod - Digital Marketing - AI go-to-market engineer - Product Marketing - Content and Creative Working At Tulip We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include: - Direct impact on product and culture - Company equity - Competitive benefits package including commuter benefits, learning and development stipend, team events, catered lunches 3 days a week - Flexible work schedule and unlimited vacation policy - An inclusive, dog-friendly office with diverse and inspiring colleagues We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

*This role requires residency in Germany, along with occasional travel to our Munich office and to client locations* Tulip brings modern technology and AI into manufacturing. Manufacturing accounts for almost 20% of the global economy and one in every seven workers on Earth, yet remains among the least digitized. More than a decade ago, we created the category to close that gap: AI-native software that puts cutting-edge tools directly in the hands of the people on the manufacturing front lines. Because we are human-centered and tech-obsessed, we are building a future of work where human ingenuity is amplified with the latest technology. In January 2026 we became one of Boston's few new AI unicorns, reaching a $1.3B valuation. We're growing double digits in revenue year over year. The world's best manufacturers run on Tulip - turning inventory 10x faster, releasing gene therapies in hours instead of weeks, and training master craftspeople to forge engagement rings 5x more rapidly. Headquartered in Somerville, MA with offices in Germany, Hungary, Singapore, Japan, and Israel, we've been consistently named a World Economic Forum Global Innovator, a Gartner leader, and one of Built In Boston's "Best Places to Work." We run the way we build: AI-forward, humanistic, and high ownership. We're looking for builders who are energized by complex problems, rapid cycles, and the unique opportunity to see their impact on a global scale. About You: - You are a hunter and closer with experience selling SaaS solutions into manufacturing environments - You are motivated by ownership and impact, and excited by the opportunity to build a region from the ground up - You have thrived in scale-up or growth-stage environments, selling complex, high-value software - You are comfortable operating without fully defined processes—and enjoy helping to create them - You think clearly and confidently in complex or ambiguous situations - You are intellectually curious, humble, and commercially sharp - You care deeply about customers and partners, and lead with listening and learning - You are not afraid to roll up your sleeves and work across large, multi-stakeholder deals - You have leadership ambition and are excited to mentor, influence, and eventually lead a regional team What skills do I need? - 7+ years of experience as an Account Executive and Sales management, in a fast-paced environment, ideally selling SaaS into manufacturing - Demonstrated track record of consistent Quota attainment - Experience acting as a player/coach or informal leader, contributing beyond individual deals - Strong written and verbal communication skills - Training or certification in value-based selling methodologies - Positive, resilient, and solution-oriented mindset - Experience using Salesforce; disciplined in forecasting, reporting, and pipeline management - Ability to quickly adopt tools such as Outreach, ZoomInfo, and LinkedIn Sales Navigator - Experience collaborating cross-functionally to build effective commercial motions - Fluency in German and English (business level) Key Responsibilities: - Own and exceed ARR growth targets across the DACH region - Identify, qualify, and develop new opportunities with manufacturing customers - Understand customer business challenges and clearly articulate Tulip’s value through tailored demos and presentations - Partner closely with Engineering, Legal, Procurement, and Customer Success to drive successful deal execution - Maintain accurate territory planning, forecasting, and account documentation - Hire, onboard, train, and mentor new DACH sales team members as the region grows, gradually taking on broader leadership responsibilities while continuing to drive individual revenue performance. - Develop, document, and continuously improve sales processes to support regional scale - Co-create and execute the DACH go-to-market strategy in partnership with Global Commercial and Leadership teams - Build strong relationships with regional partners, channels, and ecosystem players - Act as a foundational member of the DACH team - supporting hiring, onboarding, and mentoring as the region grows Key Collaborators: - Sales - Pre-Sales / Solutions Consulting - Sales Development - Customer Success - Marketing - Go-To-Market - Business Development - Channel & Alliances Working At Tulip We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include: - Direct impact on product and culture - Company equity - Competitive benefits package including commuter benefits, learning and development stipend, team events, catered lunches 3 days a week - Flexible work schedule and unlimited vacation policy - An inclusive, dog-friendly office with diverse and inspiring colleagues We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

***This role is located 50% of the time at a client location within the assigned country*** Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category. A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.” About You: As a Forward Deployed Engineer (FDE), you work directly with manufacturers to design, build, and deploy solutions on Tulip’s Frontline Operations Platform. You operate at the intersection of solution engineering, manufacturing operations, and customer outcomes, translating real shop-floor problems into scalable, production-ready solutions. You will embed with customers at their facility to rapidly implement applications, integrations, and workflows that improve quality, productivity, and traceability across manufacturing operations. What skills do I need? Must be able to travel up to 50% - 5+ years of experience in manufacturing, industrial software, or manufacturing-focused technology roles, with at least 4 years of experience in direct, customer-facing or consultant roles - Ability to walk a shop floor and independently identify opportunities for operational improvement - Experience with Operations Technology, including MES, ERP, quality, or production systems (Architecture and implementation experience strongly preferred) - Experience integrating systems and devices in manufacturing environments - Strong understanding of manufacturing workflows, quality, traceability, and operational constraints - Proven ability to lead complex technical or operational initiatives end to end - Strong project management, organization, and communication skills - Comfortable and experienced in customer-facing, technically deep conversations - Ability to think creatively and strategically while delivering practical solutions - A demonstrated commitment to viewing problems through the customer’s lens - Ability to learn quickly and lead by example in ambiguous environments - BS degree in Engineering or a related technical field (or equivalent experience) Key Responsibilities: Customer-Embedded Solution Delivery - Partner with plant-level and corporate stakeholders at a customer’s site (operators, engineers, IT, quality, operations leadership) - Lead design, build, and deployment of customer-specific Tulip solutions - Work side by side with customers and partners to implement solutions in live manufacturing environments - Deploy solutions to live production environments with minimal disruption OT / IT Integration - Integrate with shop-floor systems such as PLCs, MES/ERP, and quality systems - Work with machine data, events, and production context (orders, materials, routings) - Troubleshoot and resolve complex issues spanning software, data, and operational workflows - Serve as the technical owner for forward-deployed customer solutions Technical Leadership & Enablement - Serve as the technical authority during customer deployments - Advise on architecture, scalability, security, and reliability in regulated or high-availability environments - Document solutions and share learnings across internal teams - Communicate and work with broader customer team to strategize for success Product & Platform Feedback - Represent the voice of the customer to Product and Engineering teams, and collaborate to influence Product roadmap and feature design - Help generalize customer-specific solutions into reusable product capabilities - Contribute to internal process development, best practices, and cross-team collaboration Key Collaborators: - Tulip Account Executives - Customer Success Managers - Product Managers - Engineering Working At Tulip We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include: - Direct impact on product and culture - Company equity - Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K) - Flexible work schedule and unlimited vacation policy - Virtual company events and happy hours - Fitness subsidies - An inclusive, dog-friendly office with diverse and inspiring colleagues We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across the EU. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is 70,000 - 105,000 Euro per year. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

This role is located in Somerville, MA- We are a hybrid work environment and are in the office 3+ days/per week. Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category. A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.” About You: - You know the challenges in manufacturing and operations, and you believe there is a better way - You thrive on communicating and can do so across levels, with people from the shop floor to engineering managers to executives - You’re meticulously organized, able to prioritize in ambiguous situations for yourself and your team, and look ahead to risks and mitigate then - You understand the business impact of operational improvements - You’re ready for a start-up environment as part of a fast growing SAAS company What skills do I need? - 5+ years work experience in continuous improvement, process engineering, manufacturing / production operations, manufacturing management consulting, customer success operations or equivalent - Experience working with multi-divisional, multi-geographical customers and managing stakeholders across multiple functions - Experience working with manufacturing operations - Ability to develop project plans with owners and timelines, for teams that include customers, partners, and internal resources - Interpersonal, written and oral communication skills, including running meetings and delivering executive-level presentations Nice to have: - Lean/ Six Sigma - Agile and/ or scrum methodologies - PMP - Life sciences manufacturing experience Key Responsibilities: - Manage project plans, timelines, budgets, and deliverables collaboratively with cross-functional teams and customers - Collaborate with internal experts and customers to define project success and requirements - Lead organization of information and communication to allow teams to focus on project work - Provide expertise and thought leadership to guide customers through manufacturing digital transformations - Understand technical project details enough to manage and escalate when needed - Scope and quote projects for customers - Contribute to internal process development and continuous improvement - 25% expected travel Key Collaborators: - Customers - Internal customer-facing technical teams - Sales/ commercial - Tulip’s partners Working At Tulip We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include: - Direct impact on product and culture - Company equity - Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K) - Flexible work schedule and unlimited vacation policy - Virtual company events and happy hours - Fitness subsidies - An inclusive, dog-friendly office with diverse and inspiring colleagues We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $110,000-130,000. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

To be considered for this role, candidates must have United States Citizenship due to the nature of the assignments. If you do not have U.S. Citizenship, you will not be considered for the position. Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category. A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work." About You You're a senior infrastructure engineer who believes that the best system is one that runs itself. You thrive on building automation that eliminates toil, designing for resilience at global scale, and owning the full lifecycle of cloud infrastructure — from architecture to observability. You bring a bias for action and a continuous improvement mindset to everything you do: if something can be automated, you'll automate it; if a system is fragile, you'll make it robust. You're equally comfortable diving deep into a production incident and partnering with developers to make their lives easier. What Skills Do I Need? - 5-7+ years of hands-on DevOps or Infrastructure Engineering experience, with demonstrated ownership of production cloud environments at scale - Proficiency with modern cloud infrastructure tooling — experience with Kubernetes, Helm, Terraform, Ansible, and major cloud providers (AWS and/or Azure) is highly relevant - Experience managing enterprise-grade data persistence layers, including NoSQL and SQL databases, key/value stores, and messaging systems (e.g., AMQP, MQTT) - Familiarity with observability and monitoring tooling (e.g., Prometheus, Mimir, Thanos, Grafana) and a strong understanding of what good SRE practice looks like in a fast-growing SaaS environment - Exposure to modern programming or scripting languages used in infrastructure contexts (e.g., Go, TypeScript, Python, Bash) - Bachelor's degree in Computer Science, Engineering, or equivalent practical experience - Must be able to work Eastern Time Zone (Boston) Hours Key Responsibilities - Own the deployment, health, and continuous improvement of Tulip's multi-cloud, multi-region SaaS environments — including clusters spanning the US, Europe, and Asia - Design and evolve cloud architecture to ensure customer availability, stability, and performance as Tulip scales globally - Own and continuously improve Tulip's CI/CD infrastructure, driving toward a fully automated, human-interaction-free software delivery lifecycle - Build automation tooling and internal systems that reduce operational toil and increase developer velocity — if it can be automated, automate it - Define and maintain observability standards across Tulip's cloud environments, including metrics, alerting, logging, and distributed tracing - Proactively identify performance degradation and capacity risks before they impact customers; lead incident response and drive root cause analysis - Serve as a close partner to application engineering teams throughout the software development lifecycle, providing infrastructure guidance and support - Participate in the on-call rotation and contribute to a culture of continuous improvement through documentation, runbooks, and process iteration Key Collaborators - Application Engineering teams - Edge & Hardware teams - QA team - Product Management - Customer Support Working At Tulip We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include: - Direct impact on product and culture - Company equity - Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K) - Flexible work schedule and unlimited vacation policy - Virtual company events and happy hours - Fitness subsidies We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $130,000 - $190,000 per year. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category. A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.” About You: - You are driven by new business development and have a proven track record of managing the full sales cycle for SaaS solutions in the manufacturing industry. - You are commercially-minded and thrive in environments that are scaling quickly, and you're excited to contribute to building new processes. - You have a customer-centric approach, with a genuine desire to listen to and learn from clients and partners. - You possess a hands-on mentality and are adept at managing large, complex projects. What skills do I need? - 5-7+ years of experience in an Account Executive role, selling complex software solutions into the manufacturing sector. - Deep understanding of the UK manufacturing industry is highly desirable. - A consistent track record of achieving and exceeding sales targets. - Excellent written and oral communications skills - Trained/certified in value-selling sales methodologies - A positive, can-do attitude is a key quality to succeed on the Tulip team - Familiarity with Salesforce.com is a plus; organize / report on all sales productivity on a consistent basis - Ability to quickly learn Salesforce, Outreach, Zoominfo, Linkedin Sales Navigator - Experience in cross functional collaborations and contributions to building highly functional commercial teams Key Responsibilities: - Break into and drive large, complex deals through lead to close. Experience navigating large company procurement processes. - Drive account strategies and account plans to execute a sales process and win deals within assigned accounts. - Manage multiple customer opportunities with multiple partners at once while maintaining a high level of attention to detail. - Build accurate forecasting and an operational cadence with management - Drive referenceable customer satisfaction in your accounts - Expertly demonstrate Tulip technology to end users and execute opportunities with channel partners. - Have passion for technology and speak fluently about current trends related to SaaS, PaaS, IoT, and cloud solutions. - Develop champions, stakeholder mind-share, and close at the VP/C-level. - Be a planner and lead the preparation of client engagements across internal and partner stakeholders to speed deal cycle times. - Leverage and collaborate with internal/external resources as a team player; Professional Services, Pre Sales Engineering, Marketing, Channel Partners, etc. Key Collaborators: - Sales - Pre Sales Engineering - Customer Success - Marketing - Professional Services - Channel and Alliances Working At Tulip We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include: - Company equity: Share in the success you help create. - Holiday Allowance: Unlimited vacation policy. - Learning & Development: A dedicated budget for your professional growth. We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

This role is located in Japan - We are a remote work environment for 2026 with future plans to open up an office in 2027. Candidates must possess a valid Japanese work visa at the time of application. We are unable to provide visa sponsorship for this position. Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement. A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator. Tulip has also been named one of Energage’s Top Workplaces USA and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work” for 2024. About You: - You are willing to work in a fast paced, challenging, quickly changing environment. - You are keen to learn the latest technologies and improve yourself. - You are tech savvy with years of experience on technical product support, working with customers through multiple forms of communication including chat and web calls. - You are genuine, humble, curious and willing to work in a fun, diverse culture. What skills do I need? - Experience with ticketing systems (e.g. ZenDesk). - Experience in manufacturing or process engineering. - Familiarity with Atlassian environment (e.g. Jira, Confluence). - Collaborative attitude to partner with and manage multiple teams to resolve issues. - Exceptional communication skills, written and oral. - Business level of English to communicate with internal team and handle English knowledge database - Business level of Japanese to communicate with Japanese customers,internal team, and handle Japanese material What tech experience would be preferred? - Intermediate - API and HTTP (post/get, auth, etc.) - Shell scripting (MacOS, UNIX) - Basic - SQL (PostgreSQL) and Mongo databases, queries - Network/Cloud (AWS, Azure) Key Responsibilities: - Act as the frontline contact for customers in need of support, and provide timely, accurate, and complete responses to inquiries. - Educate customers on the product, usage, and features. - Diagnose, troubleshoot, and resolve technical issues, working with cross-functional teams as needed. - Escalate and follow-up complex cases with key collaborators below. - Manage Support workload to provide visibility to issues and resolution status. - Continuously improve the internal support processes and tools. - Expand product documentation held in our customer-facing knowledge base. - Process business and technical information for customers and provide feedback for the developer teams. - Participate in an on-call rotation to provide occasional support during off-hours, including nights and weekends, for critical issues. Key Collaborators: - All other customer facing teams: Applications Engineering, Customer Solutions, Customer Success - Software Engineering (multiple sub-teams as applicable) - Hardware Engineering Working At Tulip We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include: - Direct impact on product and culture - Company equity - Hybrid Work Style - Learning & Development benefit Comprehensive social insurance package (Health, Pension, Employment, and Workers' Compensation - Commutation Allowance We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

Tulipは、製造現場の在り方を再定義し、グローバル企業がより柔軟でデータドリブンなオペレーションを実現できるよう支援しています。MIT発のAIネイティブかつノーコードプラットフォームとして、現場のデジタル化、品質向上、そしてリアルタイムでの可視化を可能にします。 三菱電機との戦略的投資およびアライアンス、ならびにDMG森精機との長年にわたる強固なパートナーシップを背景に、Tulipは日本市場での展開をさらに加速させています。これらの取り組みは、業界をリードする企業からの強い信頼と評価を示すものであり、日本のエンタープライズ製造業における大規模なデジタルトランスフォーメーションを支援する基盤となっています。 現在、日本におけるエンタープライズビジネスの立ち上げ・拡大を担う、初期メンバーとなるAccount Executiveを募集しています。本ポジションでは、大手製造業のお客様に対する戦略的な提案活動をリードし、複雑かつ長期的な関係構築を行っていただきます。自ら機会を創出するハンターとしての推進力と、ビジネスをゼロから築いていくビルダーとしての視点を併せ持ち、整備途上の環境の中でセールスプロセスやGo-to-Market戦略の構築にも主体的に関わっていただきます。また、パートナーとの連携を通じて成果を創出する場面も多く、パートナーエコシステムの中で効果的に協働できる方を求めています。 This role is located in Japan - We are a remote work environment for 2026 with future plans to open up an office in 2027. Candidates must possess a valid Japanese work visa at the time of application. We are unable to provide visa sponsorship for this position. About the jobThis role is located in Japan - We are a remote work environment for 2026 with future plans to open up an office in 2027. Candidates must possess a valid Japanese work visa at the time of application. We are unable to provide visa sponsorship for this position. Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category. A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work." About You: - Proven track record of exceeding quota in complex SaaS sales cycles, from prospecting to close. - Demonstrated ability to navigate complex sales scenarios and provide creative solutions. - Experience selling complex enterprise software solutions to Japanese clientele within a high growth startup, or scale up environment. - Comfortable with ambiguity and eager to contribute to building scalable sales processes. - Experience either working at a Start-up or helping to develop a new business unit in an multi-national company is a plus.. - Genuine, humble, and intellectually curious, with a passion for learning about manufacturing and technology. - Strong customer-centric approach, focused on building long-term relationships. - Positive, proactive, and collaborative team player. What skills do I need? - 5-8+ years of proven success in SaaS sales, ideally within the manufacturing or industrial sector. - Demonstrated history of consistently exceeding quota in previous sales roles. - Proficient in Salesforce.com;, Outreach, ZoomInfo, and LinkedIn Sales Navigator. - Highly productive communication skills, with ability to manage multiple emails, phone calls, social media, and more each day - Knowledge of MES, or other manufacturing software is a plus. - Demonstrated ability to learn new software quickly - Excellent written and verbal communication skills, with the ability to present complex solutions to diverse audiences. - Strong ability to manage multiple priorities and maintain a high volume of activity. - Business level of English to communicate with internal team and handle English knowledge database - Business level of Japanese to communicate with Japanese customers,internal team, and handle Japanese material Key Responsibilities: - Drive revenue growth in the Japanese market by managing the full sales cycle, from prospecting to closing strategic deals within mid-market and enterprise accounts in targeted industries. - Develop and execute effective sales strategies to achieve and exceed quarterly and annual revenue targets. - Have a passion for technology and speak fluently about current trends related to SaaS, PaaS, IoT, and cloud solutions. - Accurately forecast sales pipeline and maintain meticulous records in Salesforce.com. - Present compelling value propositions that address customer pain points and demonstrate the technical superiority of the Tulip platform. - Build and maintain strong relationships with key stakeholders, including VP/C-level executives and technical decision-makers. - Collaborate with cross-functional teams (Sales Engineering, Marketing, Customer Success) to ensure customer satisfaction and successful implementations. - Stay up-to-date on industry trends and competitive landscape to effectively position Tulip's solutions. Key Collaborators: - Sales - Customer Success - GTM & Operations - Marketing - Professional Services Working At Tulip We know even great candidates experience imposter syndrome. Even if you don't match every requirement, applying gives you the opportunity to be considered. We're building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include: - Direct impact on product and culture - Company equity - Hybrid Work Style - Learning & Development benefit - Comprehensive social insurance package (Health, Pension, Employment, and Workers' Compensation - Commutation Allowance We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

This role is located in Japan - We are a remote work environment for 2026 with future plans to open up an office in 2027. Candidates must possess a valid Japanese work visa at the time of application. We are unable to provide visa sponsorship for this position. Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category. A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore,Israel, and Japan. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.” The DevOps Engineering team is responsible for ensuring the reliability and performance of our services for our rapidly growing customer base, with a specific focus on supporting the digital transformation of manufacturing operations for our customers in Japan. This includes managing and evolving our entire cloud architecture to support a global workload (from the US to China, we host Tulip everywhere). The team is using modern tools, technologies and processes to automate the entire cloud software lifecycle. This means finding creative ways to use the fast changing cloud technology to ensure customers’ stability and availability. Automating everything without the need of human-interaction is our credo. About You As a senior infrastructure engineer, you believe the best systems are self-running, thriving on automation that eliminates toil and architecture designed for global resilience. You bring a bias for action to the full cloud lifecycle and excel in collaborative startup cultures where internal motivation and a love for learning are the baseline. Whether working independently or as part of a team, you are dedicated to continuous improvement and solving the industry's toughest technical challenges. What Skills Do I Need? - 5-7+ years of hands-on DevOps or Infrastructure Engineering experience, with demonstrated ownership of production cloud environments at scale - Proficiency with modern cloud infrastructure tooling — experience with Kubernetes, Helm, Terraform, Ansible, and major cloud providers (AWS and/or Azure) is highly relevant - Experience managing enterprise-grade data persistence layers, including NoSQL and SQL databases, key/value stores, and messaging systems (e.g., AMQP, MQTT) - Familiarity with observability and monitoring tooling (e.g., Prometheus, Mimir, Thanos, Grafana) and a strong understanding of what good SRE practice looks like in a fast-growing SaaS environment - Exposure to modern programming or scripting languages used in infrastructure contexts (e.g., Go, TypeScript, Python, Bash) - Bachelor's degree in Computer Science, Engineering, or equivalent practical experience - Business level of English to communicate with internal team and handle English knowledge database - Business level of Japanese to communicate with Japanese customers,internal team, and handle Japanese material Key Responsibilities - Own the deployment, health, and continuous improvement of Tulip's multi-cloud, multi-region SaaS environments — including clusters spanning the US, Europe, and Asia - Design and evolve cloud architecture to ensure customer availability, stability, and performance as Tulip scales globally - Own and continuously improve Tulip's CI/CD infrastructure, driving toward a fully automated, human-interaction-free software delivery lifecycle - Build automation tooling and internal systems that reduce operational toil and increase developer velocity — if it can be automated, automate it - Define and maintain observability standards across Tulip's cloud environments, including metrics, alerting, logging, and distributed tracing - Proactively identify performance degradation and capacity risks before they impact customers; lead incident response and drive root cause analysis - Serve as a close partner to application engineering teams throughout the software development lifecycle, providing infrastructure guidance and support - Participate in the on-call rotation and contribute to a culture of continuous improvement through documentation, runbooks, and process iteration Key Collaborators - Application Engineering teams - Edge & Hardware teams - QA team - Product Management - Customer Support Working At Tulip We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include: - Direct impact on product and culture - Company equity - Hybrid Work Style - Learning & Development benefit - Comprehensive social insurance package (Health, Pension, Employment, and Workers' Compensation - Commutation Allowance We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.