• Lead research end to end — user interviews, usability testing, focus groups, surveys, and mixed-methods studies. • Decide what research is needed — read the problem, choose the right approach for the decision and its risk. • Build our AI research capability — create and refine agents that draft plans, synthesize data, and produce reports. • Set the standard — turn your best work into reusable, high-quality templates and define our research process and best practices. • Mine our own data for signals — proactively surface the trends that should shape the roadmap or trigger deeper research. • Get out into the field — travel to partner schools to run interviews, focus groups, and feedback sessions. • Partner across the company — work with marketing, operations, and sales to understand customers from every angle. • Own how we collect and keep research data — work with internal teams and data governance to capture, store, and make research data retrievable. • Present — tell the story of what you found to teams and leadership in a way that drives confident decisions.

Role Description Assembles title packages, searches for tax documentation or performs other research related to escrow and title closings. Work is done in an office, title plant or remotely traveling to court houses, municipalities and other government entities to perform the searches. Works independently and uses experience to compile search packages ranging in complexity that require research and investigation. Builds knowledge base of state practices and requirements. Essential Functions - Conducts title research to compile search packages ranging in complexity; documents all research. - Processes departmental documents requiring specific knowledge of functional operations, types correspondence and reports from rough drafts. - Compiles, investigates and interprets tax records in order to determine tax liability. Job Complexities - Assignments vary in complexity. - Using established procedures performs assignments. Supervision Received or Extended - No supervisory responsibilities. Impact - Work under general supervision applying well established techniques, procedures or specific standards. - Exercises judgment within defined policies and procedures. - Escalates issues to more experienced team members. Knowledge and Skills/Technology Used - Internet savvy. - Data entry/typing skills. - Standard MS skill set. - Investigative/research skills. - Verbal and written communication skills. - Knowledge of company terminology, search department procedures and tools. - Proficient with company operating systems. Typical Education - High School diploma or equivalent. Typical Range of Experience - 1+ years related experience. Pay Range $18.46 - $24.63 Hourly. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. Benefits - Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave. - Employee stock purchase plan. Company Description By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

• Lead high-impact research across multiple product areas • Support product strategy and roadmap decisions • Define strong research questions and determine the right methods • Use a range of methods such as in-depth interviews and usability studies • Synthesize findings into clear narratives, actionable insights, frameworks, and recommendations • Collaborate closely with designers, product managers, engineers, data partners, and product marketers • Build the foundations of a scalable research practice • Improve research operations and participant recruitment • Mentor designers, product managers, and other cross-functional partners • Explore how AI-powered tools can accelerate research workflows

• Perform static and dynamic malware analysis using tools such as Detect It Easy, System Informer, and API Monitor to build attack chains and support emulation development. • Reverse engineer payloads and scripts to document execution behavior in detail. • Write emulations in languages such as C++, PowerShell, C#, and others to emulate malware behavior identified during analysis. • Develop detection logic based on emulations and malware analysis findings. • Identify telemetry gaps in Sysmon, auditd, EDR, and other data sources to improve detection coverage. • Produce high-quality technical reports with executive-level summaries of findings. • Debug malware and emulations using tools such as x64dbg, WinDbg, or other debuggers. • Analyze applications for vulnerabilities using reverse engineering and debugging tools. • Correlate events across incidents and malware behaviors identified during malware analysis. • Conduct hunt activities from a detection engineering perspective.