KOHO logo
KOHO

A quickly scaling Fintech that helps Canadians gain control over their money with a no-fee spending and savings account.

Staff Product Researcher

ResearcherGeneralFull TimeRemoteLeadTeam 201-500Since 2014H1B No SponsorCompany SiteLinkedIn

Location

Canada

Posted

15 days ago

Salary

$160K - $180K / year

Seniority

Lead

Bachelor DegreeEnglish

Job Description

Staff Product Researcher

KOHO

• Lead high-impact research across multiple product areas • Support product strategy and roadmap decisions • Define strong research questions and determine the right methods • Use a range of methods such as in-depth interviews and usability studies • Synthesize findings into clear narratives, actionable insights, frameworks, and recommendations • Collaborate closely with designers, product managers, engineers, data partners, and product marketers • Build the foundations of a scalable research practice • Improve research operations and participant recruitment • Mentor designers, product managers, and other cross-functional partners • Explore how AI-powered tools can accelerate research workflows

Job Requirements

  • Significant experience in product research for consumer-facing digital products
  • Operated at a staff or senior-leadership IC level
  • Excellent at framing messy problems and identifying what needs to be learned
  • Deeply skilled in qualitative research and comfortable combining it with quantitative inputs
  • Communicate clearly and persuasively, adapting storytelling to different audiences
  • Highly collaborative and know how to build trust across disciplines
  • Care about craft and improve how research happens around you
  • Energized by building structure where it does not yet exist
  • Comfortable using modern AI tools responsibly

Benefits

  • Generous vacation + Wellness days + Flex Days + holiday closure
  • Remote-first environment + coworking support + yearly all hands retreat
  • Access to coaching & growth programs
  • Parental top-up & leave policies
  • Comprehensive health benefits
  • Power-up budgets for books, home office setup, phone & internet, AI tools, and professional development

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