Role Description Do you enjoy assisting people, coordinating details, and helping create smooth experiences? We are seeking enthusiastic individuals to join our growing remote team as an Experience Support Consultant. In this role, you'll help clients navigate various stages of their experience by providing guidance, answering questions, and ensuring important details are managed efficiently. This opportunity is ideal for individuals who are organized, people-focused, and excited to build valuable skills in a flexible remote environment. - Assist clients with questions, requests, and general support needs - Help coordinate activities, schedules, and experience-related arrangements - Provide accurate information and recommendations based on client preferences - Communicate confirmations, updates, reminders, and important details - Monitor ongoing requests and help ensure timely completion of action items - Support clients with adjustments, modifications, and special accommodations - Maintain organized records and documentation using company systems - Assist with administrative tasks that contribute to a positive client experience - Collaborate with team members to support service excellence - Participate in company training and professional development programs Qualifications - Strong communication and relationship-building skills - Excellent organizational and multitasking abilities - Positive, customer-focused mindset - Comfortable working with online systems and digital communication tools - Strong attention to detail and problem-solving skills - Ability to work independently and manage responsibilities effectively - Reliable internet connection and basic computer proficiency - Must be at least 18 years of age - Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, or Spain and many other approved regions Benefits - Fully remote opportunity - Flexible scheduling options - No prior industry experience required - Comprehensive onboarding program - Ongoing coaching and mentorship - Professional growth and advancement opportunities - Performance-based bonuses and recognition - Access to travel-related discounts and perks - Supportive and team-oriented culture

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a member of our Solution Consulting team, you will have a major impact on our future success by supporting the Employee Experience, Customer Workflow, ITX Solution Sales. You will help guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. - Support product sales as a technical and domain expert of a client-facing sales team - Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs - Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues - Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement - Provide feedback to product management about product enhancements that can address customer needs and guide additional value - Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team - Stay current on competitive analysis and market differentiation - Support marketing events including executive briefings, conferences, user groups, and trade shows Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 5+ years of pre-sales solution consulting or sales engineering experience - Proficiency with the ServiceNow platform or technical expertise with cloud software solutions - Experience working collaboratively with product management, product marketing, partners, and professional services - Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence - Candidate should be based in the Greater Ottawa area - Willingness to travel Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Role Description - Must have minimum 6 years of experience in Blue Yonder WMS Discrete Application (2020 and above). - Conduct requirement gathering workshops with client, gap analysis and provide solution/recommendations on filling the gaps in the WMS solution to meet the client requirements. - Must have at least one BY WMS implementation project experience. - Collaborate with other technical experts to design, develop, test and deploy the WMS solution. - Write functional (FSD) and technical design documents (TDD) to support development of final solutions as per customer requirements. - Perform BY WMS configuration, write test cases and guide the testing team to conduct end to end testing (example unit testing, integration, support UAT, automation testing, performance testing etc.). - Design and develop BY WMS interfaces, customize reports and labels as required. - Design and development of minor enhancements and work on continuous improvement activities. Qualifications - 6-12 years of relevant working experience in BY WMS Discrete. - Good understanding and experience of Blue Yonder WMS, both Functional and Technical knowledge. - Deep understanding of BY WMS processes and related BY tables. - Hands-on experience on process execution. - Proven ability to work independently on implementation/migration projects. - Working experience on Inbound/Outbound process with BY WMS Discrete. - Experience in developing Interfaces using BY Integrator with ERP systems. - Knowledge on BY WMS system architecture, cloud hosting and deployment. - Experience on developing page builders, Reports, labels, custom MOCA. - In-depth understanding of key warehouse processes and functions such as receiving materials, quality management, order management, picking, packing, work orders, shipping, inventory management and replenishment and their configuration aspects. Benefits - We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain a healthy work-life balance. - At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. - Equip yourself with valuable certifications in the latest technologies such as Generative AI.

Role Description We are seeking an experienced EDI Consultant with a strong background in the automotive industry to optimize and manage electronic data interchange processes. The ideal candidate will facilitate seamless communication between internal systems and external partners, ensuring efficient data exchange. - Implement and support EDI solutions tailored for the automotive sector. - Collaborate with internal teams and external partners to define EDI requirements. - Troubleshoot and resolve EDI-related issues promptly. - Monitor and analyze EDI transactions for accuracy and efficiency. - Stay updated on industry standards and best practices in EDI and automotive logistics. Qualifications - Bachelor's degree in Computer Science, Information Systems, or related field. - Experience in EDI consulting, preferably in the automotive industry. - Proficiency in EDI standards (ANSI X12, EDIFACT) and tools (e.g., SAP, Sterling). - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. Requirements - Green Card / US Citizen. - Ability to join immediately. Benefits - 100% Remote work. - Duration: 6 to 12+ Months.