Role Description We are seeking enthusiastic French-Speaking Customer Advisors to represent an iconic, premium tech brand celebrated worldwide for its elegant design and groundbreaking innovation. This position is entirely remote, offering you the ultimate flexibility to work from any region within Greece. The Mission: Elevating the User Experience - Act as a digital specialist for advanced consumer electronics, providing high-caliber support to French-speaking customers. - Deliver professional, expert support via telephone, email, and live chat exclusively in French. - Serve as an authoritative guide, helping users navigate sophisticated software ecosystems and hardware configurations. - Employ authentic empathy and a polished demeanor to ensure every client receives a world-class brand experience. - Stay abreast of the latest product rollouts and software updates to deliver precise, real-time guidance. - Meticulously log customer interactions and resolutions within corporate database systems to support seamless operational workflows. Qualifications - Native or near-native mastery of French (C2 level) is mandatory. - Strong intermediate proficiency in English (B2 level) for corporate training and internal company meetings. - Must currently live in Greece or be prepared to relocate anywhere within the country prior to your official start date. - Naturally comfortable using modern software applications with a genuine passion for consumer electronics and emerging technology. - An active listener characterized by a proactive, solution-driven approach to addressing customer needs. Benefits - End-to-End Relocation Assistance: - Complimentary Travel: Your flight ticket to Greece is fully covered by the company. - Temporary Lodging: Two weeks of complimentary hotel accommodation to allow you ample time to secure permanent housing. - Administrative Bureaucracy Support: Dedicated, expert assistance with local Greek onboarding paperwork, including the acquisition of your local tax (AFM) and social security (AMKA) registries. - Advanced Infrastructure & Flexibility: - Hardware Provisioning: High-specification computer equipment and work peripherals are shipped directly to your residence anywhere in Greece. - Geographic Freedom: Establish your home workspace in metropolitan Athens, the island of Crete, or a coastal village of your choosing. - Compensation & Career Advancement: - Guaranteed Income: A highly competitive base salary distributed 14 times per year (fully incorporating mandatory local Christmas, Easter, and summer bonus structures). - Comprehensive Coverage: Private medical and life insurance policies active from your first day of employment. - Professional Evolution: Defined, transparent pathways for internal promotion into corporate training, Quality Assurance, or leadership roles. Application Process If you are ready to launch your technology career from the comfort of your home in Greece, select Apply Now and submit your current resume (compiled in English).

• Pipeline Orchestration: Collaborate with Specialized and commercial-focused partners to identify high-fit accounts and build a durable, high-velocity pipeline. • Strategic Alignment: Co-design account strategies with commercial sellers, leveraging partner status as trusted advisors to penetrate new markets. • Partner Collaboration: Work alongside Partner Account Managers (PAMs) to drive commercial-specific business initiatives. • Value-Based Co-Selling: Lead joint sales pursuits using Value Engineering to anchor propositions in customer business outcomes. • Mutual Action Plans: Facilitate MAPs between commercial internal teams, partners, and clients to ensure a frictionless path to closure. • Deal Architecting: Manage partner-led transactions from discovery to signature, maintaining the partner as the primary relationship driver. • The Success Handshake: Bridge the gap between initial close and long-term value by keeping partners embedded in the Customer Success workflow. • Outcome Realization: Execute customer success frameworks to track and measure business outcomes, ensuring high adoption and time-to-value. • Expansion & Retention: Identify upsell opportunities by leveraging partner-led insights into evolving customer needs.

Role Description Our client is looking for a proactive, organized, and tech-savvy Customer Success & Operations Coordinator to join their growing team. This role is ideal for someone who enjoys working closely with customers, coordinating internal teams, and ensuring projects move forward efficiently. You will serve as a central point of communication between customers and internal teams, monitoring requests across multiple communication channels and ensuring deliverables are completed accurately, on time, and according to client expectations. The ideal candidate is fluent in German (minimum B2 level), has strong communication skills, enjoys solving problems, and has an interest in marketing technology and digital tools. Qualifications - Minimum B2 level German (spoken and written). - Strong English communication skills. - Excellent organizational and time management abilities. - Ability to manage multiple priorities in a fast-paced environment. - Strong attention to detail and problem-solving skills. - Customer-oriented mindset with excellent communication skills. - Comfortable working remotely with teams across different locations. - Availability to work 9:00 AM – 5:00 PM German Time. Requirements - Experience or familiarity with the following is highly desirable: - Basic understanding of digital marketing concepts. - Basic knowledge of how websites are built and function. - Ability to inspect and troubleshoot using the Chrome Developer Tools Network tab. - Exposure to automation platforms such as Zapier, n8n, or Make.com. - General interest in marketing technology (MarTech), analytics, or digital advertising. Benefits - Salary Range: $1,300 USD. - ANY LOCATION WELCOME TO APPLY!

Role Description As a Technical Client Success Manager, you'll play a pivotal role in driving client satisfaction and ensuring the success of AI-powered projects. You'll act as the bridge between our clients, often fast-growing startups, and the internal technical teams, managing inbound requests, coordinating development progress, and providing timely updates. While prior experience with AI tools isn't required, a strong foundation in client success, project coordination, or account management, especially within a technical or software-driven environment, is essential. We're particularly looking for someone with the ability to understand technical proposals and contribute to solution scoping and response generation. What makes this role exciting is the direct exposure to cutting-edge AI tools and workflows, including ChatGPT, Zapier, and Make.com. You'll receive hands-on training to help you grow comfortable with AI systems and terminology, making this a high-growth, high-learning opportunity for anyone passionate about the future of tech. Qualifications - 2+ years in Client Success, Account Management, or Project Coordination - Background working with a technical product or service (e.g. software, SaaS, agency, CRM, martech, or similar) - Knowledge with platforms like ChatGPT, Zapier, Make.com, n8n, ElevenLabs, Airtable, etc. - Past exposure to AI, process-automation, or no-code tools - Experience working with startups, agencies, or fast-paced teams - Strong written/verbal communication in English - Detail-oriented, organized, and able to juggle multiple clients or projects - Strong familiarity with Gmail, Google Calendar, Google Drive, Google Docs, and Slack Requirements - Monitor and manage inbound leads and client communications. - Maintain clear timelines and track development progress. - Ensure regular and clear updates are provided to clients. - Lead client onboarding and capture key goals and pain points. - Turn client input into scoped-out project briefs for internal teams. - Act as the main point of contact for assigned clients. - Write clear task briefs and track deliverables. - Keep timelines, communications, and expectations in sync between clients and internal teams. - Review developer output to ensure it aligns with client expectations. - Build trust and rapport with clients. - Identify additional ways to support clients through automation and systemization. - Participate in upsell, renewal, and feedback loops alongside the founder. Benefits - Philippine Employment - Work from Home - SSS, PhilHealth, Pag-IBIG - Private Health Insurance - 13th Month Pay - Annual Pay Raise - Above-Market Pay - 15 Days of Leave Credits (6 Sick, 6 Vacation, 2 Emergency, 1 Birthday) - Paid Birthday Leave - Stable Employment - Skills Development Opportunities Schedule & Location Setup - Location: Fully Remote - Training period (8-12 weeks): 3 PM - 12 AM Manila time - Regular shift: 6 PM - 3 AM Manila time - Work Days: Monday to Friday - Supervisory Contract: Not subject to Holiday Premium, Night Shift Differential, Overtime Permitted Holidays Leave - Jan 01, New Years - May 01, Labor Day - Dec 24, Christmas Eve - Dec 25, Christmas Day - Dec 31, New Years Eve