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Ofri.ch

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Intern, Customer Consulting & Content Creation

Content Marketing ManagerContent Marketing ManagerInternshipRemoteEntry LevelTeam 11-50Since 2011H1B No SponsorCompany SiteLinkedIn

Location

Switzerland

Posted

9 days ago

Salary

0

Seniority

Entry Level

Bachelor DegreeExperience acceptedGerman

Job Description

Intern, Customer Consulting & Content Creation

Ofri.ch

• Phone-based customer consulting • You will independently handle the phone screening of incoming job requests in the trades sector and ensure that only complete, reliable jobs are added to the platform • You will make quick and friendly contact — even when callers are impatient or imprecise • You will identify patterns in unusable leads and independently advance the qualification process • You will create SEO-optimized content according to the content plan: blog posts, guides, and industry-specific topics related to the trades • You will write Help Center articles, interview pieces, and other formats in flawless German, tailored to our target audience • You will update and optimize existing texts and templates independently when something is outdated or could be improved

Job Requirements

  • Background in media studies, communication, journalism, German studies, or a related field — not required but a definite plus
  • Students, recent graduates, and career changers are welcome — duration and workload (part-time or full-time) will be discussed openly and individually
  • Native or near-native German — written and spoken — is mandatory
  • You understand Swiss German without difficulty; active speaking is a big plus
  • French skills are a real advantage and allow for more flexible assignments
  • You are strong in communication, empathetic, and remain friendly and professional on the phone — even in difficult conversations
  • You work with attention to detail and do not settle for vague answers when qualifying leads
  • Proactive, solution-oriented mindset: you see what needs to be done and do it without waiting for instructions
  • Affinity for the trades or small businesses is a plus but not required

Benefits

  • 100% remote within Switzerland — work from wherever you want
  • Flexible model: we will agree on duration and workload together — whether 3 months full-time or longer part-time
  • Real responsibility from day one — no copy‑paste tasks
  • Direct insight into all areas of a growing startup: Marketing, Operations, and Customer Service
  • Flat hierarchies, short decision-making paths, and a small, committed team
  • You actively shape how our platform sounds — and how we communicate with tradespeople

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