• Configure and customize financial systems such as ERP/General Ledger, Financial Reporting, Travel, and Reimbursement, to align with business and regulatory requirements, processes, and changes. Develop and maintain custom fields, forms, workflows, and records to enhance system functionality. • Act as a subject matter expert to departments and leaders across ActBlue on the configuration, customization, data, and reporting functionality within our ERP system. • Provide ERP support to users within the organization by troubleshooting issues, resolving problems, and offering guidance on system usage. Conduct training sessions for new and existing users to ensure optimal utilization of NetSuite features. • Continually build out automation of manual processes, as well as NetSuite General Ledger and NetSuite Planning and Budgeting (NSPB) reporting. • Support new integrations and system implementations related to ERP. • Monitor interfaces with the payment processing (Stripe), travel platform (Navan), payroll system (Rippling), expense management (Expensify), corporate cards (American Express), corporate transportation (UBER/Lyft) and Amalgamated Bank. Ensure the integrity of interfaces and troubleshoot to resolve any issues. • Ensure all updates and transitions to new releases are implemented without interruption to the production environment. • Communicate effectively with internal and external stakeholders to provide updates, gather feedback, and address concerns. • Support supplementary projects as assigned, ensuring timely and efficient completion in line with organizational objectives and standards.

• Calculate tax liabilities; • Generate and submit municipal and state tax filings; • Respond to inspections from state, municipal, and federal tax authorities; • Resolve outstanding issues with tax authorities; • Plan and set targets together with the accountant for the fiscal week; • Guide and train team members on tax calculations and procedures; • Assist and advise clients; • Perform tax analyses.

• Perform calculation, analysis and reconciliation of direct and indirect taxes (federal, state and municipal), ensuring compliance with current legislation; • Ensure accurate submission of statutory tax filings (EFD ICMS/IPI, EFD Contribuições, DCTF, ECF, among others); • Operate, configure and validate data in different ERP systems, according to each client's environment; • Maintain direct client relationships, conducting technical alignments, answering queries and providing guidance on tax processes; • Support clients across various segments and levels of complexity, including companies with tax incentives (TTD); • Actively contribute to continuous improvement of tax processes, standardization and BPO best practices; • Provide technical support to the team regarding changes introduced by the Tax Reform, monitoring updates and operational impacts.

• Ensure that all teams and areas across the organization effectively adopt agile practices, promoting continuous improvement across processes. • Facilitate the removal of high-impact impediments that affect multiple teams or departments, helping to create a collaborative and productive environment. • Work closely with team leaders and stakeholders to ensure alignment between business needs and agile team deliveries. • Assist in defining relevant metrics and KPIs to track the organization’s agile progress, such as lead time, cycle time, and other performance indicators. • Coordinate and support the implementation of large-scale agile frameworks, such as SAFe, LeSS, or the Spotify model, when applicable. • Promote an agile culture across the organization, encouraging the adoption of agile principles and a mindset shift toward greater collaboration and results orientation. • Facilitate workshops, training sessions, and coaching for leaders and teams, developing agile competency at the organizational level. • Foster collaboration among cross-functional teams and with external areas (such as IT, Product, Marketing, etc.), ensuring smooth workflows and alignment of deliveries. • Monitor the implementation and evolution of agile practices, adjusting processes as needed to ensure the effectiveness of the adopted framework.