• Develop, coordinate, and implement Phase 1 clinical research studies at the organization's facilities, ensuring adherence to study protocols and timelines • Collaborate with the principal investigator to design study protocols and ensure scientific integrity • Liaise between research subjects, client teams, investigators, and clinic operations teams to facilitate smooth communication and coordination • Plan logistics and resource usage for clinical trials, including scheduling, staffing, and equipment needs • Track study progress in alignment with project milestones, client deliverables, and budget, and provide regular updates to stakeholders • Ensure compliance with applicable regulations globally and by region, including Good Clinical Practice (GCP) guidelines • Supervise experienced support employees and/or entry-level individual contributors, planning, prioritizing, and directing their tasks to ensure efficient workflow and high-quality output • Deliver operational results that have a moderate impact on the immediate achievement of results for the team, contributing to the overall success of the organization • Adapt new procedures, techniques, and tools to improve clinical trial processes and outcomes • Understand basic management approaches such as work scheduling, prioritizing, coaching, and process execution

Role Description Provide clinical and operational leadership for centralized follow-up (CFU), the Telehealth service line, and patient navigation and care coordination programs across six affiliate states (Indiana, Kentucky, Idaho, Washington State, Alaska, Hawaii). What will you be doing! - Serve as the senior advanced practice clinician responsible for clinical oversight, quality, workflows, regulatory compliance, cross-state licensing coordination, staffing, and program development for both licensed and non-licensed remote staff (APC, RN, case managers, patient navigators). - Ensure safe, timely, patient-centered follow-up and telehealth care consistent with policies and medical standards. Key Responsibilities: - Clinical leadership & oversight: - Provide clinical direction, case review, and supervision for CFU APCs, CFU RNs, Telehealth clinicians, and service line managers. - Provide oversight of the affiliate's complex/urgent follow-up care using audit and other evaluation tools to ensure compliance with medical standards. - Work with other clinical leadership to ensure effective communication between service lines. - Provide clinical consultation to staff for high-risk or complex cases and support decisions about patient continuity of care. - Guide patient navigation and case management work to ensure timely access to care. - Program operations & quality: - Oversee centralized follow-up workflows: initiation of follow-up, documentation standards, care path management and resolution, and tracking/reporting. - Establish, refine, and standardize Telehealth clinical protocols, care paths and escalation pathways between Telehealth and in-affiliate clinical teams. - Lead quality assurance audits, identify gaps, and implement corrective action plans for CFU and Telehealth services. - Ensure compliance with affiliate policies, PPFA MS&Gs, state regulations, and telehealth licensure/telemedicine requirements. - Staffing, training & supervision: - Hire, mentor, and manage remote care staff (APCs, RNs, case managers, patient navigators) and oversee training and competency of designees and non-licensed staff involved in follow-up and telehealth communication. - Coordinate with Clinical Trainers, Operations Leadership, Health Center Managers, and Medical Records/Patient Access teams to support workflows and data integrity. - Cross-state licensure & regulatory coordination: - Support clinician licensing, credentialing, and practice privilege requirements for all six states; ensure all clinicians providing care are appropriately licensed and compliant. - Monitor and implement state-specific reporting requirements (e.g., STI mandated reporting) and telehealth regulatory changes. - Communication & stakeholder management: - Serve as primary clinical liaison between CFU, Telehealth, affiliate medical leadership, Prior Authorization Navigators, Gender Affirming Care Navigators, and Medical Records/Patient Access teams. Qualifications - Advanced practice clinician: NP, CNM, or PA (active, unrestricted license in at least one U.S. state). - Eligible to obtain and maintain licensure in Indiana, Kentucky, Idaho, Washington State, Alaska, and Hawaii upon hire. - Minimum 10 years clinical experience as an APC, with at least 5 years in leadership/supervisory roles and demonstrated experience in telehealth, care coordination, or centralized follow-up systems. - Strong competency with EHRs (experience building/using care paths preferred), telehealth platforms, and remote clinical workflows. EPIC experience is preferred. - Knowledge of reproductive health clinical standards, abnormal diagnostic result management, and state reporting requirements preferred. Requirements - Prior experience managing centralized follow-up programs, telehealth service lines, or multi-state clinical operations. - Experience in quality improvement, policy development, and staff training/education. - Familiarity with PPFA medical standards and MS&Gs or similar family planning/sexual and reproductive health organizations. Benefits - This position is eligible for PPGNHAIK benefits. - Comprehensive benefits plan including medical, dental and vision plans, retirement, paid time off, short and long-term disability, and life insurance. - For additional information about our benefits program, please send an email to hre.contacts@ppgnhaik.org. Working Conditions & Travel - Fully remote role with required periodic travel to affiliate sites and in-person leadership meetings as needed. - Flexible hours may be required to provide clinical coverage or to collaborate across time zones for WA/AK/HI and IN/KY/ID. - Candidates must reside in one of our six states to be considered. Supervisory Responsibility - Direct supervision of CFU APCs, CFU RNs, Telehealth clinicians (as applicable), and oversight responsibilities for non-licensed designees involved in patient navigation and other follow-up. Compensation - Washington: $138,552 – $257,311 annually - Alaska: $131,625 – $244,446 annually - Hawaii: $124,697 – $231,580 annually - Idaho, Indiana, and Kentucky: $117,769 – $218,714 annually - Actual starting pay will be determined based on factors including, but not limited to, relevant experience, education, internal equity, geographic location, and the budgeted hiring range established for the position. Position Type - Full-time – Exempt Other Information - All of our employees must present proof of receiving a current flu shot prior to their first day of employment. Our Commitment to Diversity At PPGNHAIK, we’ve outlined our priorities and goals as we continue to cultivate and promote a diverse, equitable, & inclusive culture that champions dignity, care, and respect, and where employees feel welcomed and motivated to do their best. Equal Employment Opportunity PPGNHAIK is an Equal Opportunity Employer. Equal Opportunity will be provided to all employees and applicants for employment on the basis of their ability and competence without unlawful discrimination on the basis of their race, color, ethnicity, national origin, gender, gender identity, gender expression, sexual orientation, religion, protected veteran status, marital status, age, disability, or any other status protected by applicable state or federal law.

• Provide leadership and direction to clinical site management team members from study start through to closure • Serve as Site Management’s primary point of contact and representative for clinical monitoring and site activities within the project • Manage monitoring deliverables to achieve the study budget and identify out-of-scope activities

Role Description The Vice President of Finance is a hands-on leadership role reporting to the Chief Financial Officer. The VP will be directly involved in the work: - Building models - Reviewing ARR - Pressure-testing forecasts - Sitting alongside business leaders to drive decisions The VP will inherit and lead a team of approximately 7 finance professionals, with the opportunity to continue building that organization as ESO grows. This person will serve as a key strategic partner to ESO’s Executive Leadership Team. This role consolidates strategic finance and FP&A leadership into a single seat, covering everything from long-range planning and pricing strategy to ARR analytics, debt management, and exit readiness. The VP will regularly engage with ESO’s board, Vista Equity Partners, and lenders, and will be a visible, credible voice for finance across the organization. ESO is a remote-first company, requiring someone who knows how to lead with presence and intention across a distributed team and organization, building trust and connection without the benefit of shared physical space. ESO operates in a genuinely complex business environment. Our customer base spans the full spectrum of the market, from small volunteer fire departments to large municipal EMS agencies and health systems, each with distinct economics, buying behaviors, and retention profiles. Our product portfolio is broad, serving multiple segments across software, data, and analytics. We are actively bringing AI-powered products to market, which means this VP will help build the financial frameworks, P&L structures, and ARR analytics needed to track and manage an emerging and strategically critical new revenue stream. ESO has employees and operations across the US, UK, Czech Republic, Denmark, Costa Rica, India, and Australia, with approximately $200M in revenue. The right candidate has operated in environments of similar complexity and knows what it takes to build finance capability while keeping the trains running. Qualifications - Bachelor’s degree in Finance required; MBA strongly preferred. - 15+ years of progressive finance leadership experience, including experience in a complex global company with employees and operations across multiple regions and countries. - Demonstrated ability to lead in a player-coach capacity: setting strategy, building teams, and rolling up sleeves to do the work simultaneously. - A collaborative, low-ego leader who builds trust quickly across functions and brings out the best in the people around them. - Proven ability to lead and build relationships in a remote-first environment, creating connection, accountability, and team culture without the benefit of shared physical space. - Proven success in SaaS or recurring revenue businesses with diverse customer segments and broad product portfolios, including deep expertise in ARR frameworks, SaaS metrics, and subscription economics. - Experience building financial frameworks for AI or emerging product lines is a strong plus. - Experience in private equity-backed environments, with a track record of supporting value creation and exit processes. - Strong FP&A and strategic planning credentials, including experience with long-range modeling, scenario analysis, and board-level financial storytelling. - Hands-on experience with Adaptive Planning (implementation experience a strong plus), NetSuite, Salesforce, and BI tools. - Experience with cash flow forecasting, debt management, covenant reporting, and EBITDA management in a leveraged capital structure. - Proven ability to lead pricing strategy and support M&A due diligence and integration. - Demonstrated success building Finance Business Partner organizations that are trusted partners to the business, not just reporters of results. - Passion for AI, data-driven decision-making, and building a finance culture that moves at the speed of the business. - Exceptional communication and cross-functional collaboration skills; equally comfortable in a board room and in a spreadsheet. Requirements - Lead all financial planning, budgeting, and forecasting across ESO, ensuring rigor, accuracy, and connection to business reality. - Build and lead ESO’s Finance Business Partner organization, embedding dedicated finance partners across Sales & Marketing, Operations & Support, and Technology & Product. - Drive alignment between financial forecasts and corporate strategy, translating business priorities into financial implications. - Lead revenue forecasting processes across all business units, partnering with Sales, Product, and Strategy teams. - Build out P&L reporting by business and customer segment. - Serve as a hands-on thought partner to functional and business leaders. - Deliver timely, accurate, and insightful financial reporting across the organization. - Implement and leverage advanced analytics and visualization tools. - Own all corporate financial reporting, ensuring materials are accurate, insight-driven, and delivered on time. - Lead the preparation of Board of Directors decks. - Drive the monthly operating review (MOR) process. - Lead quarterly business reviews (QBRs). - Support company-wide communications including town halls. - Prepare Vista reporting packages and any ad hoc materials required for investor or sponsor engagement. - Provide deep analytical insight into the ARR snowball. - Translate SaaS metrics into business implications. - Build and maintain ARR analytics and P&L frameworks for ESO’s AI product lines. - Partner closely with the Accounting team on ESO’s ARR framework. - Collaborate with the CFO and Chief Strategy Officer to develop and maintain long-range financial plans and scenario models. - Develop and refine pricing strategies to optimize revenue and customer value. - Provide financial support to corporate development and partnership initiatives. - Partner with the Chief Strategy Officer and Corporate Development on financial due diligence. - Support integration planning and execution for acquisitions. - Monitor and report on financial performance of acquired entities. - Lead weekly and monthly cash flow forecasting. - Collaborate with Treasury and Accounting to monitor cash positions. - Provide proactive, scenario-based insights to support strategic cash management decisions. - Partner with Vista Equity Partners and ESO leadership to identify and execute value creation initiatives. - Lead financial readiness efforts for potential exit scenarios. - Oversee covenant compliance and reporting in alignment with ESO’s debt agreements. - Ensure accurate tracking and rigorous justification of EBITDA addbacks. - Lead the preparation of lender review materials. - Support ongoing lender relationship management. - Collaborate with Legal and external advisors to maintain transparency and audit readiness. - Drive automation and system enhancements across financial planning, reporting, and analysis. - Lead and actively participate in ESO’s Adaptive Planning implementation. - Partner with Finance and IT teams on NetSuite optimization. - Champion the use of AI and advanced analytics to modernize financial processes. Benefits - Competitive health plans (medical, dental, & vision insurance) - PTO (starting at 20 days) & 12 company holidays - 401(k) with company match - Telemedicine service provided by ESO - Savings accounts (FSA, HSA, DCA) - Employee Assistance Program (EAP) - Peace of mind benefits such as life insurance, disability insurance, and worksite benefits - Paid parental leave, new child program, & flexible parental return-to-work options