OncoveryCare logo
OncoveryCare

OncoveryCare is the first virtual survivorship clinic for those living with and beyond cancer.

Medical Assistant – MA

Location

United States

Posted

21 hours ago

Salary

0

Seniority

Mid Level

Associate Degree2 yrs expEnglish

Job Description

Medical Assistant – MA

OncoveryCare

• Addresses patient calls, portal messages, tasks, and emails concerning a wide range of patient care topics in a timely manner. • Follows standardized triage protocols for reporting changes in patient condition. • Assists with patient scheduling needs, including appointment coordination and follow-up. • Assists with medication reconciliation by gathering and documenting current medication lists. • Collaborates with physicians and healthcare professionals regarding patient care needs. • Utilizes standardized procedures to support quality patient care. • Distributes pre-approved patient and caregiver education materials. • Coordinates lab and diagnostic tests and tracks results. • Notifies patients of lab results following review and authorization. • Assists patients with compliance to prescribed treatment plans. • Identifies and accommodates patient disabilities and limitations.

Job Requirements

  • Graduate of an accredited Medical Assistant program.
  • Minimum of two (2) years of relevant healthcare experience, preferably in oncology, hematology, and/or triage.
  • Knowledge of oncology and hematology diseases, treatment modalities, and associated side effects or adverse reactions.
  • Outpatient ambulatory care experience.
  • Experience working in a remote, virtual, or telehealth environment.
  • Strong verbal and written communication skills.
  • Excellent telephone etiquette and customer service skills.
  • Ability to establish and maintain effective working relationships with patients, families, providers, and interdisciplinary team members.
  • Ability to work independently, seek out resources, and collaborate effectively with others.
  • Strong organizational skills with the ability to prioritize workload, manage competing demands, and meet established deadlines.
  • Ability to multitask efficiently while maintaining attention to detail and accuracy.
  • Knowledge of patient confidentiality, HIPAA regulations, and professional standards of practice.

Benefits

  • Comprehensive medical, vision, and dental insurance
  • 401k
  • 4 weeks of paid PTO
  • WFH stipend
  • Wellness stipend
  • Team bonding & culture stipend

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