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CVS Health

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Care Manager – Specialist

ManagerManagerFull TimeRemoteMid LevelTeam 10,001+Since 1963H1B No SponsorCompany SiteLinkedIn

Location

Ohio + 3 moreAll locations: Ohio | Maryland | Massachusetts | South Carolina

Posted

17 hours ago

Salary

$21 - $36 / hour

Seniority

Mid Level

Associate Degree2 yrs expEnglish

Job Description

Care Manager – Specialist

CVS Health

• Dedicate 50-75% of the day to engaging with members and coordinating their care. • Utilize all available resources to connect with and engage 'hard-to-reach' members. • Partner with members to develop individualized care plans that encompass goals and interventions to meet their identified needs. • Maintain meticulous documentation of care management activities in the member’s electronic health record. • Work with the Interdisciplinary Care Team to address barriers to care and develop strategies for maintaining the member’s stable health condition. • Identify and connect members with health plan benefits and community resources. • Meet regulatory requirements within specified timelines.

Job Requirements

  • 2+ years of experience in a health-related field
  • 2+ years of customer service experience
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, OneNote, Teams)
  • Access to a private, dedicated space to conduct work effectively
  • Dependents must have separate care arrangements during work hours; continuous care responsibilities during shift times are not permitted.
  • Experience providing care management for Medicare and/or Medicaid members (Preferred)
  • Experience working with individuals with SDoH needs, chronic medical conditions, and/or behavioral health (Preferred)
  • Experience conducting health-related assessments and facilitating care planning processes (Preferred)
  • Bilingual skills, especially English-Spanish (Preferred)

Benefits

  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs

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