• Build and maintain effective relationships with both Walmart decision-makers & e.l.f. Beauty multi-functional partners • In conjunction with both internal and external partners, develop and execute annual sales plan for Walmart that effectively delivers net sales growth, market share growth and customer profitability. • Effectively partner with the demand planning team to ensure a complete and timely forecast • Work with VP to manage business plans to ensure we are delivering to expectation • Ensure all customer requests for information are met in a timely manner. • Collaborate with all other members of the Sales team to ensure the company’s sales and share goals are achieved and to share best practices. • Work with the VP to develop and execute retail merchandising strategies that will simultaneously achieve both e.l.f. and retailer goals. • Clear understanding of dynamics of Walmart to help set overall account strategy and priorities (assortment, merchandising, tailored trade marketing calendar, etc.) • Ensure strong visual presence in store and on retailer.com • Forecast monthly as well as provide feedback on over and/or under delivery of goals • Assortment and planogram analysis • Sales/share reporting and analysis • General administration support requests (sending samples, listing forms etc)

• Develop a deep understanding of CVS Specialty processes and learn how customer service impacts a patient’s journey from order to reimbursement for services • Helping patients to navigate complex billing and reimbursement processes to assure efficient and timely billing and reimbursement for services • Build a trusting relationship with patients by engaging in meaningful and relevant conversation • Manage difficult or emotional situations, responding promptly to patient needs, and demonstrating empathy and a sense of urgency when appropriate • Accurately and consistently document each interaction in the appropriate Revenue Cycle system • Record, review, and take next steps to follow-up and resolve patient concerns • Gather and examine patient information to determine eligibility for payment plans • Meet call center metrics that include call volume and call quality • Use technology to effectively liaison with other departments across CVS Specialty • Demonstrate an outgoing, enthusiastic, professional, and caring presence over the telephone

• Facilitate communication between our approved brokers and Quontic wholesale team members in a responsive and timely manner to ensure that all closing deadlines are met for a best-in-class broker and borrower experience. • Collect and organize all necessary documentation, including P&L’s, wvoe’s, bank statements, and other financial records, from applicants and third-party sources. • Maintain regular communication with loan officers, brokers, and third-party vendors to provide updates on loan status, address inquiries, and obtain missing information. • Ensure all loan files are properly documented, organized, and tracked in the loan origination system, adhering to bank policies and compliance standards. • Prepare and submit completed loan packages to underwriting for approval, including reviewing conditions and addressing any outstanding issues promptly. • Adhere to all federal, state, and local regulations governing mortgage lending, as well as internal policies and procedures, to ensure full compliance at all stages of the loan process. • Perform thorough reviews of loan files to identify and resolve potential issues or discrepancies, ensuring accuracy and completeness. • Provide exceptional customer service to borrowers, loan officers, and other stakeholders throughout the loan process, addressing concerns and inquiries promptly. • Identify opportunities for process optimization and efficiency gains, contributing to the continuous improvement of loan processing procedures. • Support and mentor junior loan processors, offering guidance and expertise to foster their professional development. • Perform special projects, and additional duties and responsibilities as required.

• Manages client relationships and daily administration of assigned Global Capital Markets (GCM) accounts that may have significant complexity and risk • Serves as main point of contact with the client and internal and external service partners • Participates in development and delivery of innovative products and/or services • Monitor relevant administrative and operational systems, databases and activity related to accounts of moderate to complex level of risk • Review, analyze and provide comments to counsel related to negotiation and drafting of operative documents and agreements for assigned accounts • Ensure coordination of activities related to monitoring risks and ensuring regulatory compliance for assigned accounts • Research and resolve issues related to control and client service aspects of assigned accounts • Work with external parties to structure and close GCM transactions in a timely manner • Complete various account administration activities of moderate to significant intricacy, complexity and risk • Participate, along with GCM Sales, in sales calls to current and prospective clients • Evaluate fees for suitability and conformance with fee schedules • Partner with Fee Billing to monitor and timely collect aged receivables • Manage relationships, cultivating current and prospective clients and referral sources to uncover opportunities and potential sources of new business • Provide coverage and support for other Relationship Managers within assigned Section/Unit as required by absence • Represent GCM at transaction closings, attend and chair client meetings and presentations • Supervise and mentor others in their managerial group • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite • Complete other related duties as assigned.