• Manage a portfolio of 28+ member relationships • Leverage subject matter expertise to create service solutions for clients • Define and deliver innovative solutions by assessing member Mission Critical Priorities (MCPs) • Conduct a mix of on-site and virtual briefings, including workshops and webinars • Build a strong partnership with Gartner’s Sales organization

• Conduct active prospecting for new clients (door-to-door, referrals, and partnerships) • Present and sell vehicle protection plans • Conduct external sales visits • Follow up on proposals and close sales • Maintain relationships with members and partners • Meet established sales targets • Update the system/CRM with sales and client information

• Conduct on-site visits to prospective clients for Inovadora, identifying their needs, analyzing processes, uncovering opportunities, and designing the best solutions. • Present the company and its products and services to clients, engaging Inovadora’s technical team to demonstrate system functionalities when necessary. • Prepare commercial proposals that align with client requirements and Inovadora’s commercial parameters, negotiating prices, timelines, and other requirements necessary to initiate the bidding process. • Follow up on sales and existing customers, ensuring they are nurtured throughout their journey with Inovadora. • Maintain strong client relationships, monitor satisfaction with the partnership with Inovadora, and identify opportunities to add new products and services that could lead to repeat purchases. • Send quotations for repeat purchases to clients, follow up, and ensure their response. • Conduct post-sales visits and monitor contract fulfillment and execution. • Release new contracts and repeat-purchase orders to the responsible teams that will continue the process, verifying prices, modules, and other details to ensure what was agreed is effectively delivered to the client. • Keep the CRM sales management system up to date, create opportunities, manage the sales funnel, and oversee contract management. • Prepare visit itineraries and weekly plans. • Attend trade shows and events representing Inovadora.

• Responsible for prospecting and managing the portfolio of high-value Corporate and Government clients for the company. • Provide B2B customer service, prospect new large accounts from predefined leads (characterized clients) and present the product portfolio. • Define the commercial strategy for working with base clients and prospects with a focus on growing the company’s revenue. • Work consultatively, understanding needs and opportunities to develop value propositions. • Build strong relationships with key decision-makers and influencers, ensuring access for company engagement. • Ensure portfolio coverage with a focus on opportunities and relationship management. • Identify and prospect opportunities and conduct negotiations aimed at closing sales. • Increase share of wallet by seeking new solutions and services for existing customers. • Perform close account management with close monitoring of billing indicators, churn, delinquency, collections and customer service blocks. • Leverage the company’s market differentiators such as solid growth, plans and services, investments and network evolution. • Delight customers through relationship management and appropriate alignment at events. • Work effectively alongside internal support teams (Pre-sales, Marketing, Post-sales, etc.), ensuring satisfaction throughout the customer lifecycle with the company. • Keep information up to date in internal systems.