Job Closed
This listing is no longer active.
Rhodian removes the complexity between businesses and people through Technology, Cybersecurity, and Compliance.
Network Operations Manager
Location
Illinois
Posted
92 days ago
Salary
$202.8K / year
Seniority
Senior
Job Description
Network Operations Manager
Rhodian Group
• Responsible for the ongoing management of Network Operations including the processing of NOC and Networking incidents through our service now queue • Manage the daily management of the incident queues • Manage NOC Analyst and Network Engineer schedules (as applicable) • Develop processes to service customers with managed service tools • Handle all client service delivery issues • Ensure that agreed SLA (service level agreements)/OLA (operation level agreement) and Change Management standards are being held • Provide customers with Network management and monitoring, designs, validations, documentation of their Infrastructure environment as well as maintenance and updates for their multivendor infrastructures • Development of analyst and engineer skills through career ladder • Execution of weekly meetings and individual development meetings • Quarterly and annual performance reviews on reporting analysts • Work with other operational managers for ownership of Managed Services tools and directing staff on continual improvement and updates • Ensure technician adherence to company and IT policies and procedures • Execute proper methodologies to improve the change management process, reduce unscheduled downtime, and improve customers’ satisfaction • Analysis of existing customer network and cybersecurity landscape and providing recommendations to customers • Assessment, implementation, and support of projects regarding networking and Cybersecurity • Responsible for the internal documentation platform and the redesign to improve operations of internal staff.
Job Requirements
- 6 years of experience in the job offered or in a related Firewall or Networking role
- 2 years of experience in an MSP (managed service provider) role
- Experience with (i) using MS Visio to create customer or internal Network/Infrastructure diagrams to document customer or internal environments; (ii) Stencils and integrating them into documentation; (iii) creating Visio templates; (iv) MS Teams Channel & Chat creation and administration; (v) tying MS Teams into MS SharePoint; (vi) MS SharePoint administration for team members and creation of SharePoint content shareable across teams; (vii) MS Outlook processes distribution lists, adding and deleting users through Office 365 Administration and general functions Outlook is used for sending/receiving Emails, and Scheduling Meetings; (viii) 2 years of management experience leading a Network Engineering team; and (ix) 2 years of experience using an ITSM ticketing tool.
- Certifications with: Fortinet Certified Associate in Cybersecurity; Fortinet Certified Fundamentals in Cybersecurity; CISCO IP Routing, Cisco Switched Networks, Cisco Wireless Network Fundamentals, and ITIL® Foundation Certification.
Related Guides
Related Categories
Related Job Pages
More Network Operations Jobs
• Supervise and coordinate the activities of the NOC team to ensure the availability, reliability, and efficiency of our network infrastructure. • Monitor network performance and identify potential issues, proactively implementing solutions to prevent service disruptions. • Develop, implement, and maintain standard operating procedures and best practices for the NOC team. • Collaborate with cross-functional teams, including IT, Engineering, and Security, to resolve complex network issues and optimize network performance. • Ensure compliance with industry regulations and security standards for data protection and network integrity. • Keep up-to-date with emerging technologies and trends in network management and provide recommendations for continuous improvement. • Manage remote team members effectively, fostering a culture of collaboration and ensuring team members receive the necessary support and resources.
• Supervise and coordinate the activities of the NOC to ensure the availability, reliability, and efficiency of our network infrastructure. • Monitor network performance and identify potential issues, proactively implementing solutions to prevent service disruptions. • Develop, implement, and maintain standard operating procedures and best practices for the NOC team. • Collaborate with cross-functional teams, including IT, Engineering, and Security, to resolve complex network issues and optimize network performance. • Ensure compliance with industry regulations and security standards for data protection and network integrity. • Keep up-to-date with emerging technologies and trends in network management and provide recommendations for continuous improvement. • Manage remote team members effectively, fostering a culture of collaboration and ensuring team members receive the necessary support and resources.
Director of Network Operations – Community
Houston Properties Team#1 boutique real estate team with over $750 million in residential sales. We have an unfair advantage. We care more.
**The Mission** (Part One) The real estate industry is fracturing. High-producing teams and independent brokerages are carrying too much overhead. They are looking for an exit strategy from legacy franchise models. The Houston Properties Team, part of the Real Edge Network, is capitalizing on this shift. We are not looking to recruit average agents. We are looking to attract entire teams and high-leverage multipliers into the Real Brokerage ecosystem. Your mission is to systematically identify these leaders and walk them through the math of the ownership model. **The Mission** (Part Two - Your Role) Attracting top real estate agents is only half the battle. Retaining them and helping them scale is how true wealth is built. The Houston Properties Team is building the Real Edge Network - a premier community inside of Real Brokerage. Your mission is to build the machine. You will create the plug-and-play infrastructure, the training libraries, and the exclusive culture that makes Real Edge the most valuable sub-community in the industry. You are not the recruiter. You are the operator who builds the product our recruiters sell. **What You Will Do** You will be the integrator and community architect for the Real Edge Network. First, you will build the operational playbook. When a new $50 million team joins our network, you will oversee their onboarding. You will hand them the standard operating procedures, the hiring guides, and the tech stack integrations they need to transition seamlessly. Second, you will run the community. You will organize high-level weekly masterminds. You will manage the internal communication channels. You will build live events and retreats that forge fierce loyalty among our members. Your metric for success is not how many people you recruit. Your metric is network retention, community engagement, and the production growth of the agents inside our ecosystem.
Operations Associate III
Confluent Medical Technologies, Inc.Confluent Medical Technologies applies materials science to MedTech innovation. Confluent specializes in expert design and development of large-scale manufacturing specializing in interventional catheter-based devices and implants. Our key capabilities include Nitinol components and tubing, balloon and complex catheters, high-precision polymer tubing, and implantable textiles. We operate in 8 state-of-the-art facilities across the United States and Costa Rica and currently employ over 2,000 employees. Confluent has earned the confidence of leaders in the medical device community through a proven track record of innovation, engineering, and manufacturing.
Salary Range: $19.50 - $32.50 Job Description: Confluent Medical Technologies is dedicated to working collaboratively with our customers, taking their projects from rapid prototype into high volume production. Our unparalleled technical expertise, proven experience and partnership with our clients has allowed us to perfect the process necessary to deliver world-class medical devices through innovative material science, engineering, and manufacturing. Our primary capabilities include: Nitinol components, balloon expandable stents and balloon catheters, delivery systems, biomedical textiles, access kits, and guidewires. We take pride in our position as the leader in the medical technology space and are driven by a passion to create products that our clients have envisioned for their customers. We are looking for an Operations Associate III to join our Laguna Niguel, CA team. As a uniquely qualified candidate, you will: Perform simple and routine tasks in the preparation for medical device assembly Knowledgeable on checking status of your certification for the assigned workstation by using posted Training Records or Electronic Training Module Read, follow, and train to WI, EOPs in the operation of production equipment Train and certify 30% to 60% of all process documents Process medical devices per written documentation, approved operating procedures, WI, OP, EOP Operate machines to process medical devices Work at different workstations as production needs require Meet productivity and quality goals while maintaining line balance Perform self-inspection on all process steps Maintain clean and orderly workstation Properly completes manufacturing documentation Communicate problems to supervisor or lead Communicate the need for production operating supplies Participate in improvement activities related to process or safety Complete required basic production, health, safety and environmental hazard training courses Follow all corporate, safety and production standard operating procedures Responsible for ensuring personal and company compliance with all Federal, State, local and company regulations, policies and procedures for Health, Safety and Environmental compliance May train or lead other Operations Associates on the processes above. Education and Experience: High school diploma or equivalent At least 3 years of relevant experience, med device preferred We regret that we are unable to sponsor employment visas or consider individuals on time-limited visa status for this position. Confluent Medical Technologies is an equal opportunity employer. Only qualified candidates will be contacted.



