• Identify and build strong relationships with prospective customers in the equine sector • Maintain, develop and diversify relationships with target equine customers • Serve as a technical resource for customers, retailers and internal stakeholders • Conduct market and pricing research, as well as sales and merchandising/promotion activities • Monitor customer and competitor activity and industry trends • Support business growth by collaborating with cross-functional teams • Independently resolve moderately complex problems

• Vendre, avec des conseils, directement au consommateur ou à l’acheteur d’entreprise ou indirectement par divers canaux de vente • Contribuer à évaluer les besoins des clients et à proposer des produits, services et solutions appropriés • Collaborer étroitement avec les équipes des ventes, du marketing, de la formulation et de l’innovation • Identifier et établir de solides relations avec des clients potentiels du secteur équin • Agir à titre de ressource technique pour les clients, les détaillants et les parties prenantes internes • Mener des études de marché et des activités de marchandisage • Surveiller l’activité des clients et des concurrents et les tendances de l’industrie

Deliver client engagements by implementing data protection processes, conducting assessments, providing privacy advice, and producing necessary documentation while managing privacy risks and supporting business development opportunities.

• Advise and consult with clients on products and services to meet traveler needs and their company travel policies; • Prepare quotes, make reservations, and issue tickets for domestic and international travel (air, hotel, car rental, coach/bus, and travel insurance) on supplier portals, OBTs (Online Booking Tools), and in the GDS; • Manage rebookings and cancellations for domestic and international travel (air, hotel, car rental, coach/bus, and travel insurance) on supplier portals, OBTs (Online Booking Tools), and in the GDS; • Enter sales in OBTs (Online Booking Tools); • Request passenger and hotel registrations and updates from the Systems Support team, helping to keep information current and complete; • Book or purchase ancillary services related to air tickets (seat selection/purchase, baggage purchase, pet booking, etc.); • Create reimbursement requests for the internal team responsible for processing refunds; • Assist in the development of the Junior Travel Consultant in carrying out their activities.