Dialpad logo
Dialpad

On a mission to completely transform the way the world works together.

Senior AI Engineer – Agentic Systems

Systems EngineerSystems EngineerFull TimeRemoteSeniorTeam 1,001-5,000Since 2013H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

5 days ago

Salary

0

Seniority

Senior

Bachelor Degree8 yrs expEnglishAWSDistributed SystemsSDLC

Job Description

Senior AI Engineer – Agentic Systems

Dialpad

• Shape the vision, architecture, and execution of Dialpad’s next-generation AI platform • Build production-grade systems where AI agents reason, act, coordinate, and safely execute workflows • Pioneer an advanced multi-agent orchestration framework capable of real-time conversational reasoning • Drive technical strategy and own the architectural roadmap and delivery of Dialpad’s Agentic infrastructure • Design and deploy scalable, multi-modal AI agents capable of autonomous support • Mentor senior peers, define technical standards for an AI-native SDLC and push the frontier in research and implementation of emerging agent frameworks

Job Requirements

  • 8+ years of relevant software engineering experience
  • Proven track record of technical leadership (Senior, Staff, or Principal Engineer) shipping complex, large-scale systems
  • Strong foundations in scaling distributed systems and production-grade infrastructure before evolving into applied AI, LLM platforms, and agentic architectures
  • Deep expertise in LLM platforms, inference optimization and fine-tuning strategies
  • Hands-on experience with agent frameworks like LangChain/LangGraph, CrewAI, or AWS/Google Agent ecosystems
  • Experience setting clear technical goals, identifying architectural risks, and systematically clearing tech-debt gaps

Benefits

  • Competitive salary, comprehensive benefits and real opportunities for growth
  • Work at the center of the AI transformation in business communications
  • Build and ship agentic AI products that are redefining how companies operate
  • Join a team where AI amplifies every employee’s impact

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