Product Excellence Lead
Location
New York
Posted
1 day ago
Salary
$135.6K - $202.9K / year
Seniority
Senior
Job Description
Product Excellence Lead
S&P Global
• Own the operational data picture of the product organization. • Surface patterns, risks, and opportunities before they become escalations. • Build and maintain a single operational dashboard. • Establish a disciplined prioritization framework that evaluates every initiative. • Continuously refine team practices, tools, and operating rhythms. • Own the product organization's tool stack and ensure it serves the team. • Standardize operating rhythms across all four functions. • Identify and eliminate process friction across the organization. • Coordinate the release management process across Execution, Data, and UX. • Serve as the primary operational interface between the product organization and Finance, HR, Technology, and Revenue leadership.
Job Requirements
- Operational rigor and the ability to build systems that scale.
- Judgment. The ability to distinguish what requires escalation from what should be handled.
- Comfort operating across multiple functions simultaneously without defaulting to one area.
- Strong communication. This person represents the Head of CX Product & Data in a wide range of operational contexts.
- A bias toward clarity over comfort. When something is not working, this role names it and fixes it rather than accommodating it.
- Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States.
Benefits
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
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