• Work with Product Managers to develop and refine product strategy and vision • Prepare wireframes, user flows, process flows, customer journeys, and other artifacts • Work within an iterative design process: rapid prototyping, user experience research, testing hypotheses • Collaborate with engineers, providing design direction and understanding technical requirements • Influence product aspects from copywriting to lifecycle marketing • Evangelize Design-centric product development process and mentor other designers

• Lead end-to-end design for new AI-powered features—from problem framing to polished UI. • Translate complex accounting and audit workflows into clear, elegant interactions that feel effortless. • Prototype intelligent agent experiences that blend automation, context awareness, and transparency. • Collaborate with AI and data teams to shape conversational flows, confidence indicators, and user feedback loops. • Audit, define, and evolve Suralink’s design system for scale, accessibility, and design-to-code alignment. • Introduce design tokens, variants, and documentation that support multi-product consistency. • Partner with engineering to establish governance, release cadence, and component versioning. • Create and maintain Zeroheight / Storybook documentation to foster adoption across teams.

• Own information architecture across all surfaces. Maintain a coherent IA across new and legacy platform areas. Audit existing structures, find the fracture points, and resolve them with a long-term foundation in mind. • Set and carry cross-swimlane UX standards. Operate horizontally across every product design swimlane, ensuring structural UX thinking is applied consistently — everywhere the product lives, not just where attention happens to land. • Be the quality checkpoint for prototypes. Review prototypes across product areas as a structural-integrity gate, so work moves forward faster and with confidence — and nothing ships with structural debt baked in. • Champion a blueprint-first design motion. As the org adopts a blueprint-first approach (defining the what and how in low fidelity before any high-fidelity layer), you'll be the keeper of the bar — ensuring every output meets our UX, IA, and best-practice standards. • Elevate the design practice. Coach and model what strong structural thinking looks like, leveling up the team so it builds things right from the start rather than requiring correction after the fact. • Build the UX foundation for AI products. Partner closely with the AI product team to ensure the UX layer is structured, scalable, and ready to support intelligent product experiences. • Hold platform integrity — old and new. Maintain the standard across the current platform and future builds, progressively bringing legacy areas up to standard. • Transfer knowledge and level the team. Spread UX architecture thinking throughout the design org, building a team that constructs correctly from the start.

• Create high-fidelity interfaces with attention to visual design, typography, color, spacing, accessibility, and component variants. • Structure wireframes and user flows based on requirements defined together with Product Managers. • Ensure Design QA before and after handoff, reviewing prototypes and flows for consistency prior to delivery and validating the implementation in production. • Work in direct collaboration with Product and Engineering teams, participating in sprints and agile development cycles. • Deliver in a fast-paced environment, meeting regular deadlines and handling urgent requests when necessary. • Keep files, flows, and priorities organized to ensure clarity and efficiency in the design process. • Operate with autonomy and responsibility, managing tasks independently while remaining aligned with design and product leadership. • Be open to feedback and adaptable to changing requirements and priorities. • Contribute to continuous improvements in the Design System, workflows, and design practices. • Actively collaborate in the evolution and documentation of the company’s Design System. • Promote design excellence and disseminate best practices across the organization.