Rocket Money (formerly Truebill) logo
Rocket Money (formerly Truebill)

The smartest way to manage your finances

Senior Manager, Fraud and AML

Financial CrimeFinancial CrimeFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Arizona + 6 moreAll locations: Arizona | California | Colorado | Florida | New York | Michigan | Washington

Posted

16 days ago

Salary

$150K - $180K / year

Seniority

Senior

Postgraduate Degree6 yrs expEnglish

Job Description

Senior Manager, Fraud and AML

Rocket Money (formerly Truebill)

• Own Fraud Prevention & Detection • Lead fraud and AML strategy and set the long-term direction across Financial Products, shaping how we detect, prevent, and respond to risk as the business grows • Track emerging fraud and money laundering threats, attack patterns, and industry best practices, and bring that perspective into our strategy and roadmap • Quantify and Defend the Guardrails • Quantify fraud loss, AML risk exposure, and program health on an ongoing basis — translating data into clear loss targets, thresholds, and recommendations • Investigate anomalies and flag emerging fraud and AML risks before they become losses or compliance findings • Build the Fraud & AML Foundation • Design and continuously refine fraud and AML policies and mitigations • Own and scale fraud and AML operations across savings products, and lay the foundation for our future investments product • Lead fraud and AML incident response — root cause, what we change, and how we prevent recurrence • Craft clear, concise documentation — policies, procedures, decision proposals, and incident write-ups • Serve as AML Compliance Officer • Serve as Rocket Money's AML Compliance Officer for bank partnership products, with support from our legal team and our parent company's legal, AML, and compliance teams • Own and improve our BSA and AML program — day-to-day BSA/AML compliance, risk assessments, training, and SAR referrals — leveraging parent-company and cross-functional expertise • Ensure ongoing compliance with the Bank Secrecy Act (BSA) and related regulations • Lead annual independent testing and bank partner audits • Partner & Cross-Functional Management • Serve as the primary fraud and AML point of contact with our bank and brokerage partners • Partner with product, engineering, operations, data, finance, and legal to develop and refine risk controls and align on shared metrics, definitions, and trade-offs • Present fraud and AML posture, decisions, and trade-offs to senior leadership

Job Requirements

  • 6+ years in fraud prevention with BSA and AML compliance for deposit and/or brokerage products (ideally both) at a fintech — at least some of that time as a first line of defense
  • Direct experience serving as, or partnering closely with, an AML Compliance Officer
  • Strong analytical and quantitative skills — comfortable defending a guardrail or threshold with data, not just intuition
  • Exceptional communicator — you can make complex fraud and AML systems simple
  • You thrive in ambiguity and are energized by the accountability of owning a high-stakes function from scratch.

Benefits

  • Health, Dental & Vision Plans
  • Life Insurance
  • Long/Short Term Disability
  • Competitive Pay
  • 401k Matching
  • Team Member Stock Purchasing Program (TMSPP)
  • Learning & Development Opportunities
  • Tuition Reimbursement
  • Unlimited PTO
  • Daily Lunch, Snacks & Coffee (in-office only)
  • Commuter benefits (in-office only)

Related Categories

Related Job Pages

More Financial Crime Jobs

Full TimeRemoteTeam 201-500H1B No Sponsor

• Perform enhanced due diligence and customer due diligence reviews for high-risk clients • Assess customer profiles, transaction behavior, and source of funds/wealth to determine risk levels • Analyze financial transactions to identify suspicious activities • Conduct thorough investigations and gather evidence • Identify potential deficiencies and enhance security measures • Incorporate updates to watchlists and regulations into ongoing reviews • Analyze adverse media reports • Investigate and file suspicious transaction reports to FINTRAC • Collaborate with Financial Crime team members

Canada
$57.6K - $79.2K / year
Full TimeRemoteTeam 10,001+Since 1855H1B Sponsor

• Manage the Bank’s engagement with regulatory agencies, internal audit, and issues management processes • Support a well-organized, consistent, and effective response process across regulatory, audit, and issue-related activities • Develop and maintain TD’s AML/ATF/Sanctions/ABAC programs • Conduct periodic and event-driven reviews of customers, including targeted reviews to assess risks • Support management in delivery of initiatives related to risk assessment, internal/external exam support

Florida + 2 moreAll locations: Florida | New Jersey | South Carolina
$91K - $145.6K / year
Job Closed

Role Description Financial Crime Operations is at the forefront of Revolut's efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut. We're looking for an experienced Financial Crime Risk Manager to maintain and develop sustainable fraud mitigation strategies in the US. You'll help reduce fraud losses by identifying emerging fraud threats, monitoring financial crime risks, and maintaining our systems and controls, while ensuring a positive customer experience. What you'll be doing: - Monitoring fraud risk throughout the customer lifecycle to provide timely detection of emerging patterns in criminal activity - Analyzing fraudster profiles and types of fraud being encountered (synthetic identities, money mules, etc.) - Translating complex fraud risk scenarios into scalable, tech-driven solutions - Driving fraud risk reviews, control gap analysis, and remediation plans - Collaborating cross-functionally to execute on high-impact fraud initiatives that reduce losses - Enhancing customer experience by identifying and remediating customer detriment caused by fraud controls while improving fairness, transparency, and complaint handling - Maintaining oversight of outsourced and insourced fraud controls, ensuring SLAs are met and controls are effective via targeted testing - Advising Product and Operations on fraud risks in new launches and expansions - Developing and optimizing fraud prevention strategies that balance customer experience with loss mitigation - Strengthening 1LoD fraud governance by documenting risks, controls, and residual exposures clearly and consistently Qualifications - 4+ years of experience in fraud risk or advisory supporting the first line of defense - Knowledge of fraud risks associated with payments, banking, and/or investments - Expertise in fraud typologies, controls, and regulatory frameworks - Experience across retail and business financial services - A proven track record of delivering fraud risk assessments, gap remediation, and fraud prevention strategies Requirements - Experience with AML, sanctions, or broader financial crime (Nice to have) - Exposure to crypto, payments, or investment products (Nice to have) - Proficiency in using analytical tools (e.g., SQL, Python, Looker) (Nice to have) Compensation - US: $124,100 - $198,000 gross annually* - Other locations: Compensation will be discussed during the interview process - *Final compensation will be determined based on the candidate's qualifications, skills, and previous experience Important Notice for Candidates - Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. - Only apply through official Revolut channels. - We don't use any third-party services or platforms for our recruitment. - Always double-check the emails you receive. - Make sure all communications are being done through official Revolut emails, with an @revolut.com domain. - We won't ask for payment or personal financial information during the hiring process. - If anyone does ask you for this, it's a scam. Report it immediately.

United States
$124.1K - $198K / year
Full TimeRemoteTeam 10,001+Since 1855H1B Sponsor

• Conduct inbound and outbound calls to collect, verify, and update customer information • Supports the full customer lifecycle, including onboarding, periodic reviews, and event-driven updates • Applies specialized knowledge of KYC policies, regulatory requirements, and customer due diligence processes

Florida
$22 - $27 / hour
Job Closed