• Manage the Bank’s engagement with regulatory agencies, internal audit, and issues management processes • Support a well-organized, consistent, and effective response process across regulatory, audit, and issue-related activities • Develop and maintain TD’s AML/ATF/Sanctions/ABAC programs • Conduct periodic and event-driven reviews of customers, including targeted reviews to assess risks • Support management in delivery of initiatives related to risk assessment, internal/external exam support

Role Description Financial Crime Operations is at the forefront of Revolut's efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut. We're looking for an experienced Financial Crime Risk Manager to maintain and develop sustainable fraud mitigation strategies in the US. You'll help reduce fraud losses by identifying emerging fraud threats, monitoring financial crime risks, and maintaining our systems and controls, while ensuring a positive customer experience. What you'll be doing: - Monitoring fraud risk throughout the customer lifecycle to provide timely detection of emerging patterns in criminal activity - Analyzing fraudster profiles and types of fraud being encountered (synthetic identities, money mules, etc.) - Translating complex fraud risk scenarios into scalable, tech-driven solutions - Driving fraud risk reviews, control gap analysis, and remediation plans - Collaborating cross-functionally to execute on high-impact fraud initiatives that reduce losses - Enhancing customer experience by identifying and remediating customer detriment caused by fraud controls while improving fairness, transparency, and complaint handling - Maintaining oversight of outsourced and insourced fraud controls, ensuring SLAs are met and controls are effective via targeted testing - Advising Product and Operations on fraud risks in new launches and expansions - Developing and optimizing fraud prevention strategies that balance customer experience with loss mitigation - Strengthening 1LoD fraud governance by documenting risks, controls, and residual exposures clearly and consistently Qualifications - 4+ years of experience in fraud risk or advisory supporting the first line of defense - Knowledge of fraud risks associated with payments, banking, and/or investments - Expertise in fraud typologies, controls, and regulatory frameworks - Experience across retail and business financial services - A proven track record of delivering fraud risk assessments, gap remediation, and fraud prevention strategies Requirements - Experience with AML, sanctions, or broader financial crime (Nice to have) - Exposure to crypto, payments, or investment products (Nice to have) - Proficiency in using analytical tools (e.g., SQL, Python, Looker) (Nice to have) Compensation - US: $124,100 - $198,000 gross annually* - Other locations: Compensation will be discussed during the interview process - *Final compensation will be determined based on the candidate's qualifications, skills, and previous experience Important Notice for Candidates - Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. - Only apply through official Revolut channels. - We don't use any third-party services or platforms for our recruitment. - Always double-check the emails you receive. - Make sure all communications are being done through official Revolut emails, with an @revolut.com domain. - We won't ask for payment or personal financial information during the hiring process. - If anyone does ask you for this, it's a scam. Report it immediately.

• Conduct inbound and outbound calls to collect, verify, and update customer information • Supports the full customer lifecycle, including onboarding, periodic reviews, and event-driven updates • Applies specialized knowledge of KYC policies, regulatory requirements, and customer due diligence processes

Role Description Du bist ein Organisationstalent mit einem Blick für Zahlen und einer Leidenschaft für Beratung? In dieser Rolle analysierst du die finanzielle Situation von Privat- und Geschäftskunden, entwickelst maßgeschneiderte Lösungen und baust langfristige Kundenbeziehungen auf. Übernimm Verantwortung, arbeite strukturiert und werde Teil eines starken Teams, das auf Verlässlichkeit, klare Strukturen und nachhaltige Lösungen setzt. - Analyse und Beratung: Du analysierst die finanzielle Situation von Privat- und Geschäftskunden und entwickelst individuelle Finanz- und Vorsorgekonzepte, die perfekt auf ihre Bedürfnisse abgestimmt sind. - Langfristige Kundenbeziehungen: Du baust vertrauensvolle und langfristige Beziehungen zu deinen Kunden auf und bist ihr verlässlicher Ansprechpartner in allen finanziellen Fragen. - Regelmäßige Optimierung: Du überprüfst bestehende Finanzlösungen regelmäßig und passt sie an veränderte Lebenssituationen oder Marktbedingungen an. - Effiziente Dokumentation: Du dokumentierst alle Beratungsgespräche und Ergebnisse strukturiert und sorgst für eine lückenlose Nachverfolgung. - Teamarbeit: Du arbeitest eng mit deinem Team zusammen, um die besten Lösungen für deine Kunden zu finden und gemeinsam Erfolge zu feiern. Benefits - Umfassende Einarbeitung inkl. IHK-Abschlüsse im Bereich Finanzberatung & Versicherung - Regelmäßige Weiterbildungen und echte Karriereperspektiven - Flexible Arbeitszeiten und die Möglichkeit, ortsunabhängig zu arbeiten - Attraktives, leistungsorientiertes Vergütungsmodell ohne Einkommensdeckelung - Überdurchschnittliche Verdienstmöglichkeiten mit starkem Wachstumspotenzial – dein Einsatz bestimmt dein Einkommen (deutlich steigendes Einkommen in den ersten Jahren) - Ein starkes Team mit flachen Hierarchien und klaren Strukturen Qualifications - Abitur oder abgeschlossene kaufmännische Ausbildung oder ein vergleichbarer/höherwertiger Abschluss - Sehr gute Deutschkenntnisse (mind. C1-Niveau oder Muttersprache) - Wohnsitz in Deutschland - Kommunikationsstärke und Freude am Umgang mit Menschen - Zuverlässigkeit, Eigeninitiative und eine strukturierte Arbeitsweise